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SAIC has an immediate opening for a ServiceNow Administrator in Annapolis Junction, on a very exciting program! In this role, you will:
Provide support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
Manage IT system infrastructure and related processes.
Support IT systems including day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
Communicate status updates to agency management and internal customers.
Support the dispatch system and hardware problems, remaining involved in resolution.
Configure and manage UNIX, Linux, and Windows operating systems, troubleshoot, maintain system integrity, and enhance network components for improved reliability and performance.
Qualifications
Must currently hold an Active TS/SCI and Poly clearance.
Bachelor’s degree or equivalent experience.
At least 14 years of experience as a Systems Administrator in similar scope programs.
6 years of experience with Service Management (ITSM).
4 years of experience with ServiceNow platform.
2 years of experience integrating ServiceNow with other applications.
Desired Qualifications
ServiceNow System Administrator certification.
DoD 8570 IAT Level II certification.
Target salary range: $160,001 - $200,000. Applications are accepted on an ongoing basis.
Covid Policy:
SAIC does not require COVID-19 vaccinations or boosters; site-specific requirements may apply. Overview SAIC is a Fortune 500 technology integrator focused on advancing technology to serve and protect. With approximately 24,000 employees, we deliver secure solutions across defense, space, civilian, and intelligence markets. We are committed to diversity and equal opportunity. For more information, visit saic.com. Location: Annapolis Junction, MD, United States Are you an SAIC Employee?
Please apply through the internal career site. Interested in more opportunities?
Join our Talent Network for updates on jobs, events, benefits, and more.
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SAIC does not require COVID-19 vaccinations or boosters; site-specific requirements may apply. Overview SAIC is a Fortune 500 technology integrator focused on advancing technology to serve and protect. With approximately 24,000 employees, we deliver secure solutions across defense, space, civilian, and intelligence markets. We are committed to diversity and equal opportunity. For more information, visit saic.com. Location: Annapolis Junction, MD, United States Are you an SAIC Employee?
Please apply through the internal career site. Interested in more opportunities?
Join our Talent Network for updates on jobs, events, benefits, and more.
#J-18808-Ljbffr