UF Information Technology (UFIT)
Overview
Join to apply for the
Desktop Support Specialist
role at
UF Information Technology (UFIT) . 2 days ago Be among the first 25 applicants. Responsibilities
Assists end users with getting set up on supported equipment and software Assists with inventory Familiarizing end-users with how to use the equipment and software Assists end users with resolving software issues pertaining to supported software Installs and moves computers, printers, and other end-user technology devices, including installing designated system images and application software Troubleshoots and resolves entry-level problems and provides entry-level maintenance for computers, printers, and other end-user technology devices Qualifications
Classification Minimum Requirements Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Classification Title End User Computing Spec I Required Qualifications Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s). Preferred The ideal candidate will possess the following education, experience, and skills: Knowledge of various current OS environments Experience providing direct customer support Troubleshooting basic hardware and software, operating systems and utilities, and Internet client/server software Knowledge of Microsoft Office Suite, Adobe Suite, G Suite, Dropbox, and other software used across campus About UF Information Technology
Led by Vice President and CIO Elias Eldayrie, the eight departments comprising UFIT are: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UFIT enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/. About The University Of Florida
One of America’s all-around best universities, UF drives education, discoveries, health care, and collaboration for our state, our nation, and our world. UF is in Gainesville, FL. Benefits and Salary
Exceptional Benefits UF provides various leave programs including vacation, sick leave, holidays, personal leave days, and paid family leave. A competitive benefits package is offered. Expected Salary $19.23/hr – $21.63/hr; commensurate with education and experience Special Instructions To Applicants
Work visa sponsorship is not available for this position. Florida Driver’s License required at the time of hire. Level 2 Criminal Background Screening is required. Applicants are required to submit: Cover Letter; Resume; List of professional references (Minimum of 3 with at least one from a previous or current supervisor). The application must be submitted by 11:55 p.m. (E.T.) of the posting end date. Health Assessment Required: No Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries: Higher Education
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Join to apply for the
Desktop Support Specialist
role at
UF Information Technology (UFIT) . 2 days ago Be among the first 25 applicants. Responsibilities
Assists end users with getting set up on supported equipment and software Assists with inventory Familiarizing end-users with how to use the equipment and software Assists end users with resolving software issues pertaining to supported software Installs and moves computers, printers, and other end-user technology devices, including installing designated system images and application software Troubleshoots and resolves entry-level problems and provides entry-level maintenance for computers, printers, and other end-user technology devices Qualifications
Classification Minimum Requirements Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Classification Title End User Computing Spec I Required Qualifications Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s). Preferred The ideal candidate will possess the following education, experience, and skills: Knowledge of various current OS environments Experience providing direct customer support Troubleshooting basic hardware and software, operating systems and utilities, and Internet client/server software Knowledge of Microsoft Office Suite, Adobe Suite, G Suite, Dropbox, and other software used across campus About UF Information Technology
Led by Vice President and CIO Elias Eldayrie, the eight departments comprising UFIT are: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UFIT enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/. About The University Of Florida
One of America’s all-around best universities, UF drives education, discoveries, health care, and collaboration for our state, our nation, and our world. UF is in Gainesville, FL. Benefits and Salary
Exceptional Benefits UF provides various leave programs including vacation, sick leave, holidays, personal leave days, and paid family leave. A competitive benefits package is offered. Expected Salary $19.23/hr – $21.63/hr; commensurate with education and experience Special Instructions To Applicants
Work visa sponsorship is not available for this position. Florida Driver’s License required at the time of hire. Level 2 Criminal Background Screening is required. Applicants are required to submit: Cover Letter; Resume; List of professional references (Minimum of 3 with at least one from a previous or current supervisor). The application must be submitted by 11:55 p.m. (E.T.) of the posting end date. Health Assessment Required: No Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries: Higher Education
#J-18808-Ljbffr