BioBridge Global
Overview
BioBridge Global is a San Antonio-based nonprofit that integrates donor-to-patient services to enable the future of biotherapeutic solutions, including blood, tissue, and advanced therapies. Through our subsidiaries — South Texas Blood & Tissue, QualTex Laboratories and GenCure — we provide products and services in blood resource management, cellular therapy manufacturing, donated umbilical cord blood and human tissue, as well as testing of blood, plasma, tissue, and cellular products for clients in the United States and international markets. We also support the development of advanced therapies by providing access to starting materials, testing services, biomanufacturing of cell and cell-based biologics and clinical trials support. We have been committed to saving and enhancing lives through the healing power of human cells and tissue for over 50 years. If you share our passion, join our team! Responsibilities
Supervise all Accounts Receivable (AR) activities to include billing and collections. Define, develop and implement collections and accounts receivable policies and procedures. Provide world class customer service by capturing and being responsive to the voice of the customer through multiple feedback channels and resolving issues in accordance with BBG processes. Process improvement to increase efficiency, reduce billing errors, and create documentation on key processes. Provide assistance/resolution to internal and external inquiries regarding billing errors or missing information. Oversee customer invoicing and issuance of credit memos in accordance with legal and contractual terms; monitor credits issued and communicate with Customer Operations monthly. Produce the Accounts Receivable Aging report with notes addressing actions taken, outstanding issues, and next steps. Ensure timely review and collection of customer accounts within pay terms and follow up with clients as needed. Present aging reports in appropriate management meetings and communicate potential uncollectible accounts to management. Obtain and approve credit applications for all new customers; set up new customers in accounting software. Ensure processes are in place for timely manual invoices and one-time billings. Verify that credit memos and cash receipts are posted to customer accounts timely and accurately. Guide and oversee the Annual Private Cord Blood Billing and follow up. Serve as WAWF/PIEE Contract Administrator and ensure billing is submitted timely with follow-up on any rejected items. Serve as Software Administrator for any Finance portal billing submission; reconcile portal sites with AR invoices and resolve differences; ensure AR subledger reconciles to the general ledger during month-end close. Ensure intercompany AR and AP accounts are reconciled monthly and billed. Maintain good customer relations and accurate filing systems for AR records. Assist in year-end financial statement audit, including preparation of A/R confirmations and support for collections. Maintain a close working relationship with Financial Services management and other departments; perform other duties as assigned. Education & Experience
Education: Requires a high school diploma or GED. Prefer sixty (60) hours from an accredited college or university or an Associate Degree. Preferred major: Accounting. Experience: Seven or more years of Accounts Receivable experience; three or more years of managerial/supervisory experience. Prefer ten or more years of AR experience. Must obtain working knowledge of regulatory/quality requirements and perform within SOPs and policies. Must be familiar with billing and collection of customer accounts. Skills: Excellent written and oral communication, strong collection skills, experience with computerized AR systems and strong computer skills. Abilities: Maintain confidentiality, multi-task with quality and accuracy, professional appearance, detail oriented, self-motivated, innovative, organized, able to work independently, and maintain accurate records. Working Environment & Physical Requirements
Works in a well-lighted, climate-controlled office; may be exposed to hazards common to an office environment. May work at any time of day, evening or night during the week or weekend. Ability to use a personal vehicle for company business is required. Physical requirements include sitting, standing, walking, bending; dexterity and hand-eye coordination; lifting light materials; normal or corrected vision and hearing. Benefits
We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive ISO 9002 accreditation. All full-time positions qualify for an affordable and competitive benefits package including: Competitive salary 100% Employer Paid Life Insurance 401(k) with Employer Contribution 100% Employer Paid Long-term Disability Plan Paid Time Off (PTO) 100% Employer Paid AD&D Extended Illness Benefits (EIB) 100% Employer Paid Employee Assistance Program Shift Differentials Group Health Medical Plan with prescription coverage Paid Holidays Voluntary Supplemental Insurances Incentive Compensation Plan Voluntary Dental Coverage Educational Assistance Program Voluntary Vision BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. For more information about your EEO rights as an applicant under the law, please click Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Accounting/Auditing and Finance Industries: Biotechnology Research, Non-profit Organizations, and Research Services
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BioBridge Global is a San Antonio-based nonprofit that integrates donor-to-patient services to enable the future of biotherapeutic solutions, including blood, tissue, and advanced therapies. Through our subsidiaries — South Texas Blood & Tissue, QualTex Laboratories and GenCure — we provide products and services in blood resource management, cellular therapy manufacturing, donated umbilical cord blood and human tissue, as well as testing of blood, plasma, tissue, and cellular products for clients in the United States and international markets. We also support the development of advanced therapies by providing access to starting materials, testing services, biomanufacturing of cell and cell-based biologics and clinical trials support. We have been committed to saving and enhancing lives through the healing power of human cells and tissue for over 50 years. If you share our passion, join our team! Responsibilities
Supervise all Accounts Receivable (AR) activities to include billing and collections. Define, develop and implement collections and accounts receivable policies and procedures. Provide world class customer service by capturing and being responsive to the voice of the customer through multiple feedback channels and resolving issues in accordance with BBG processes. Process improvement to increase efficiency, reduce billing errors, and create documentation on key processes. Provide assistance/resolution to internal and external inquiries regarding billing errors or missing information. Oversee customer invoicing and issuance of credit memos in accordance with legal and contractual terms; monitor credits issued and communicate with Customer Operations monthly. Produce the Accounts Receivable Aging report with notes addressing actions taken, outstanding issues, and next steps. Ensure timely review and collection of customer accounts within pay terms and follow up with clients as needed. Present aging reports in appropriate management meetings and communicate potential uncollectible accounts to management. Obtain and approve credit applications for all new customers; set up new customers in accounting software. Ensure processes are in place for timely manual invoices and one-time billings. Verify that credit memos and cash receipts are posted to customer accounts timely and accurately. Guide and oversee the Annual Private Cord Blood Billing and follow up. Serve as WAWF/PIEE Contract Administrator and ensure billing is submitted timely with follow-up on any rejected items. Serve as Software Administrator for any Finance portal billing submission; reconcile portal sites with AR invoices and resolve differences; ensure AR subledger reconciles to the general ledger during month-end close. Ensure intercompany AR and AP accounts are reconciled monthly and billed. Maintain good customer relations and accurate filing systems for AR records. Assist in year-end financial statement audit, including preparation of A/R confirmations and support for collections. Maintain a close working relationship with Financial Services management and other departments; perform other duties as assigned. Education & Experience
Education: Requires a high school diploma or GED. Prefer sixty (60) hours from an accredited college or university or an Associate Degree. Preferred major: Accounting. Experience: Seven or more years of Accounts Receivable experience; three or more years of managerial/supervisory experience. Prefer ten or more years of AR experience. Must obtain working knowledge of regulatory/quality requirements and perform within SOPs and policies. Must be familiar with billing and collection of customer accounts. Skills: Excellent written and oral communication, strong collection skills, experience with computerized AR systems and strong computer skills. Abilities: Maintain confidentiality, multi-task with quality and accuracy, professional appearance, detail oriented, self-motivated, innovative, organized, able to work independently, and maintain accurate records. Working Environment & Physical Requirements
Works in a well-lighted, climate-controlled office; may be exposed to hazards common to an office environment. May work at any time of day, evening or night during the week or weekend. Ability to use a personal vehicle for company business is required. Physical requirements include sitting, standing, walking, bending; dexterity and hand-eye coordination; lifting light materials; normal or corrected vision and hearing. Benefits
We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive ISO 9002 accreditation. All full-time positions qualify for an affordable and competitive benefits package including: Competitive salary 100% Employer Paid Life Insurance 401(k) with Employer Contribution 100% Employer Paid Long-term Disability Plan Paid Time Off (PTO) 100% Employer Paid AD&D Extended Illness Benefits (EIB) 100% Employer Paid Employee Assistance Program Shift Differentials Group Health Medical Plan with prescription coverage Paid Holidays Voluntary Supplemental Insurances Incentive Compensation Plan Voluntary Dental Coverage Educational Assistance Program Voluntary Vision BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. For more information about your EEO rights as an applicant under the law, please click Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Accounting/Auditing and Finance Industries: Biotechnology Research, Non-profit Organizations, and Research Services
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