Sierra-at-Tahoe Resort
Sierra Mountain Sports Retail Lead
Sierra-at-Tahoe Resort, Twin Bridges, California, United States, 95735
Join to apply for the
Sierra Mountain Sports Retail Lead
role at
Sierra-at-Tahoe Resort 1 month ago Be among the first 25 applicants Join to apply for the
Sierra Mountain Sports Retail Lead
role at
Sierra-at-Tahoe Resort Get AI-powered advice on this job and more exclusive features. Job Title:
Sierra Mountain Sports Retail Lead
Department:
Sierra Mountain Sports
Reports To:
Retail Supervisor
Prepared By:
Sierra-at-Tahoe
Prepared Date:
07/2023
FLSA Status:
Non-exempt
Pay Status:
Hourly
YR Status:
Seasonal (Full-time)
Benefit Status:
None
Pay Rate:
Starting at $20/hr
Embrace the thrill of winter and step outside of the norm and into an outdoor opportunity you’ll cherish forever. Here at Sierra, we pride ourselves on our welcoming and inclusive work atmosphere that keeps the stoke high for our guests and employees alike all season long. If you’re looking for a full career switch or an exciting weekend roll centrally stationed in the beautiful Sierra Nevada, you just found it.
NOTE: This job description shall not be construed as a contract for employment. Must be at least 18 years of age. Sierra-at-Tahoe is an at-will employer. This position requires a post offer background check.
Summary
Lead a team of retail enthusiasts to provide top tier customer service to guests and employees through the recommendation and sales of industry leading merchandise and apparel. Assists Retail Supervisor with all aspects of Retail Shop operations, including hiring, scheduling, maintaining inventory and safe and courteous service to resort guests and employees.
Duties And Responsibilities Are (but Not Limited To)
Assists Retail Supervisor in hiring, scheduling, training, and leading of all Retail staff to provide an enjoyable retail experience. Knowledge about outdoor and ski industry gear and apparel to ensure precise recommendations regarding the appropriate products for guests needs. Provide superior service to all customers, the public and employees. Understanding of current trends, technical details, and fabric characteristics and communicating this information to the guest as needed. Accepting payment efficiently, diplomatically and entering appropriate payment type. Render sales of credit cards while giving back appropriate receipts. Assisting other retail sales associates to help understand specific daily retail duties and functions. Running register and sale related reports at the end of the day. Assist guests with information about various discounts, deals, special promotions and other Sierra related products. Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions. Meet service level objectives and department goals as set forth by immediate supervisor. Flexible working hours.
Responsibilities To Safety
Protect the safety of self, co-workers, and Sierra-at-Tahoe Resort guests at all times. Report any potentially harmful equipment or situations to the immediate supervisor without delay. Report safety-related accidents and incidents at once to immediate supervisor. Follow all company and department safety policies and procedures. Operate equipment in a safe manner that will not lead to injury of yourself or others.
Supervisory Responsibilities
In immediate supervisor’s absence, supervises 15 to 30 employees in the Sierra Mountain Sports Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complains and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And/or EXPERIENCE
High school diploma or general education degree (G.E.D.). One to three years retail/sales experience and/or training; or equivalent combination of training and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Resort certification on any necessary equipment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to guest/employee interaction, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places. The noise level in the workplace is usually moderate. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Other Referrals increase your chances of interviewing at Sierra-at-Tahoe Resort by 2x Get notified about new Sports Specialist jobs in
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Sierra Mountain Sports Retail Lead
role at
Sierra-at-Tahoe Resort 1 month ago Be among the first 25 applicants Join to apply for the
Sierra Mountain Sports Retail Lead
role at
Sierra-at-Tahoe Resort Get AI-powered advice on this job and more exclusive features. Job Title:
Sierra Mountain Sports Retail Lead
Department:
Sierra Mountain Sports
Reports To:
Retail Supervisor
Prepared By:
Sierra-at-Tahoe
Prepared Date:
07/2023
FLSA Status:
Non-exempt
Pay Status:
Hourly
YR Status:
Seasonal (Full-time)
Benefit Status:
None
Pay Rate:
Starting at $20/hr
Embrace the thrill of winter and step outside of the norm and into an outdoor opportunity you’ll cherish forever. Here at Sierra, we pride ourselves on our welcoming and inclusive work atmosphere that keeps the stoke high for our guests and employees alike all season long. If you’re looking for a full career switch or an exciting weekend roll centrally stationed in the beautiful Sierra Nevada, you just found it.
NOTE: This job description shall not be construed as a contract for employment. Must be at least 18 years of age. Sierra-at-Tahoe is an at-will employer. This position requires a post offer background check.
Summary
Lead a team of retail enthusiasts to provide top tier customer service to guests and employees through the recommendation and sales of industry leading merchandise and apparel. Assists Retail Supervisor with all aspects of Retail Shop operations, including hiring, scheduling, maintaining inventory and safe and courteous service to resort guests and employees.
Duties And Responsibilities Are (but Not Limited To)
Assists Retail Supervisor in hiring, scheduling, training, and leading of all Retail staff to provide an enjoyable retail experience. Knowledge about outdoor and ski industry gear and apparel to ensure precise recommendations regarding the appropriate products for guests needs. Provide superior service to all customers, the public and employees. Understanding of current trends, technical details, and fabric characteristics and communicating this information to the guest as needed. Accepting payment efficiently, diplomatically and entering appropriate payment type. Render sales of credit cards while giving back appropriate receipts. Assisting other retail sales associates to help understand specific daily retail duties and functions. Running register and sale related reports at the end of the day. Assist guests with information about various discounts, deals, special promotions and other Sierra related products. Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions. Meet service level objectives and department goals as set forth by immediate supervisor. Flexible working hours.
Responsibilities To Safety
Protect the safety of self, co-workers, and Sierra-at-Tahoe Resort guests at all times. Report any potentially harmful equipment or situations to the immediate supervisor without delay. Report safety-related accidents and incidents at once to immediate supervisor. Follow all company and department safety policies and procedures. Operate equipment in a safe manner that will not lead to injury of yourself or others.
Supervisory Responsibilities
In immediate supervisor’s absence, supervises 15 to 30 employees in the Sierra Mountain Sports Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complains and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And/or EXPERIENCE
High school diploma or general education degree (G.E.D.). One to three years retail/sales experience and/or training; or equivalent combination of training and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Resort certification on any necessary equipment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to guest/employee interaction, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places. The noise level in the workplace is usually moderate. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Other Referrals increase your chances of interviewing at Sierra-at-Tahoe Resort by 2x Get notified about new Sports Specialist jobs in
Twin Bridges, CA . South Lake Tahoe, CA $20.00-$22.48 1 month ago South Lake Tahoe, CA $21.00-$23.73 1 month ago Experienced Grooming Operator - Terrain Parks
South Lake Tahoe, CA $20.00-$21.78 1 month ago South Lake Tahoe, CA $22.00-$26.03 2 weeks ago South Lake Tahoe, CA $22.00-$26.03 1 month ago Experienced Personal Equipment Service Technician
South Lake Tahoe, CA $22.00-$23.48 1 month ago South Lake Tahoe, CA $60,000.00-$70,000.00 1 day ago South Lake Tahoe, CA $23.00-$24.73 1 month ago South Lake Tahoe, CA $20.00-$35.00 2 months ago South Lake Tahoe, CA $23.00-$26.53 1 month ago South Lake Tahoe, CA $20.00-$35.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr