Bermex
Assistant Ops Manager | Rochester, NY (DOT)
About The Team At Bermex, we value our customer relationships and strive to delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and related organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, and water, gas, and electric meter reading. We are looking for motivated individuals who enjoy working independently and outdoors to join our team. About The Role The Assistant Operations Manager reports to the Operations Manager or Sr. Operations Manager. This position helps improve operations, sales, profit, and employee development to attain customer satisfaction. It requires strong organization, attention to detail, and excellent interpersonal communication and leadership skills. Salary transparency : For those residing in NY, the pay for this role is $89,000/year. What You’ll Do Key Responsibilities: Operation Supervisor Management: provide direction, training, support, supervision, and motivation to operation supervisors and their reports Ensure approved policies and objectives are understood and applied to each operating unit Review and forecast departmental numbers Review performance variances and implement corrective actions Conduct performance and wage reviews for department supervision Business Management: ensure timely production reports and accurate records for control, planning, accounting, and customer reports Track staffing requirements and hire as needed to match duties and skill sets Distribute monthly operation reports detailing major events, expenditures, overtime, etc. Customer Communication: handle or defer customer complaints to the appropriate authorities; represent the company professionally to clients and customers; provide general information about meter services About You Must haves: Education: High School Diploma or GED Experience: 2 years of management experience and 3 years’ experience in locating Nice to haves:
Education: Bachelor’s degree in operations management or business administration Experience: 5 years in operations management; at least 1 year in budget development and oversight Your Skills Ability to delegate while maintaining control of operations and customer service Conflict management and business negotiation skills Knowledge of operations, safety processes, programs, and procedures Excellent communication skills; comfortable with management and customers Strong analytical and financial analysis skills Ability to teach, coach, and train supervisors to drive change and process improvements Proficiency in Microsoft Office; ability to learn new applications Ability to multi-task, work independently and as part of a team Strong leadership skills and attention to detail Drug/Alcohol Testing Drug/alcohol testing is required Testing required per non-regulatory requirements for employees working with water, electricity, and meters Testing required per Federal DOT regulations for employees working with gas meters Benefits Health plans (medical, prescription, dental, vision) and other coverage options Company-paid life insurance, AD&D, short- and long-term disability Flexible Spending Accounts or Health Savings Account with company match Company-paid Employee Assistance Program (EAP) Retirement: ESOP with automatic enrollment; 401(k) with company match (Roth or Traditional) PTO: Paid Vacation, Paid Holidays, Paid Wedding Day, Veterans Day time off, Paid Sick Time (NY-based positions) Perks: company vehicle for driver-based roles, gas card, company phone or allowance, boot allowance, travel per diem Where We Work Employees begin their day at the local office to pick up vehicles, equipment, and assignments. Bermex is an Equal Employment/Affirmative Action employer and does not discriminate in hiring on protected characteristics. If you need a reasonable accommodation, contact hr@acrtinc.com. Requests are considered case by case. 41 CFR 60-1.35(c) Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Utilities Referrals increase your chances of interviewing at Bermex. Get notified about new Assistant Operations Manager jobs in Penfield, NY.
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About The Team At Bermex, we value our customer relationships and strive to delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and related organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, and water, gas, and electric meter reading. We are looking for motivated individuals who enjoy working independently and outdoors to join our team. About The Role The Assistant Operations Manager reports to the Operations Manager or Sr. Operations Manager. This position helps improve operations, sales, profit, and employee development to attain customer satisfaction. It requires strong organization, attention to detail, and excellent interpersonal communication and leadership skills. Salary transparency : For those residing in NY, the pay for this role is $89,000/year. What You’ll Do Key Responsibilities: Operation Supervisor Management: provide direction, training, support, supervision, and motivation to operation supervisors and their reports Ensure approved policies and objectives are understood and applied to each operating unit Review and forecast departmental numbers Review performance variances and implement corrective actions Conduct performance and wage reviews for department supervision Business Management: ensure timely production reports and accurate records for control, planning, accounting, and customer reports Track staffing requirements and hire as needed to match duties and skill sets Distribute monthly operation reports detailing major events, expenditures, overtime, etc. Customer Communication: handle or defer customer complaints to the appropriate authorities; represent the company professionally to clients and customers; provide general information about meter services About You Must haves: Education: High School Diploma or GED Experience: 2 years of management experience and 3 years’ experience in locating Nice to haves:
Education: Bachelor’s degree in operations management or business administration Experience: 5 years in operations management; at least 1 year in budget development and oversight Your Skills Ability to delegate while maintaining control of operations and customer service Conflict management and business negotiation skills Knowledge of operations, safety processes, programs, and procedures Excellent communication skills; comfortable with management and customers Strong analytical and financial analysis skills Ability to teach, coach, and train supervisors to drive change and process improvements Proficiency in Microsoft Office; ability to learn new applications Ability to multi-task, work independently and as part of a team Strong leadership skills and attention to detail Drug/Alcohol Testing Drug/alcohol testing is required Testing required per non-regulatory requirements for employees working with water, electricity, and meters Testing required per Federal DOT regulations for employees working with gas meters Benefits Health plans (medical, prescription, dental, vision) and other coverage options Company-paid life insurance, AD&D, short- and long-term disability Flexible Spending Accounts or Health Savings Account with company match Company-paid Employee Assistance Program (EAP) Retirement: ESOP with automatic enrollment; 401(k) with company match (Roth or Traditional) PTO: Paid Vacation, Paid Holidays, Paid Wedding Day, Veterans Day time off, Paid Sick Time (NY-based positions) Perks: company vehicle for driver-based roles, gas card, company phone or allowance, boot allowance, travel per diem Where We Work Employees begin their day at the local office to pick up vehicles, equipment, and assignments. Bermex is an Equal Employment/Affirmative Action employer and does not discriminate in hiring on protected characteristics. If you need a reasonable accommodation, contact hr@acrtinc.com. Requests are considered case by case. 41 CFR 60-1.35(c) Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Utilities Referrals increase your chances of interviewing at Bermex. Get notified about new Assistant Operations Manager jobs in Penfield, NY.
#J-18808-Ljbffr