PSIA-AASI Western Region
Overview
Join to apply for the
Mountain Sports Training Supervisor
role at
PSIA-AASI Western Region .
Location: Killington, VT
Compensation And Benefits
Compensation: Starting salary range: $50,000 – $55,000, adjusted based on experience
Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Various discount programs (food & beverage, retail/rental, tickets, etc.) also available
Job Summary The Mountain Sports Training Supervisor is responsible for implementing and overseeing all training and specialty program operations for the Mountain Sports School. This role leads new hire orientation, ongoing instructor education, and specialty programming, ensuring the highest standards of guest experience and staff development. The Supervisor partners closely with the MSS Manager and fellow Supervisors on hiring, onboarding, quality assurance, and continuous improvement through data analysis.
Summary Of Key Responsibilities
Design and execute annual instructor training plans, including new hire orientations, returning staff refreshers, and advanced clinics for certifications (PSIA-AASI)
Lead and oversee all on-snow and indoor staff training, including safety protocols, teaching methodology, guest service standards, and use of MSS technology
Identify and mentor trainers and clinic leaders; facilitate Train-the-Trainer programs and peer shadowing
Support the creation and delivery of specialty training for adaptive, freestyle, race, and youth programs
Maintain accurate training records and track staff progress toward certifications and personal development goals
Oversee the scheduling and quality of specialty lesson products (e.g., race camps, women’s clinics, freestyle camps, school group specialty days)
Support specialty programming to ensure guest satisfaction and appropriate staffing levels
Partner with program manager to ensure alignment and consistency of specialty offerings with MSS standards
Participate in recruiting, interviewing, and selecting instructors for winter operations
Facilitate new hire orientation and onboarding, ensuring compliance with resort and industry policies
Connecting new staff with MSS culture and expectations
Monitor instructor and guest feedback; implement quality assurance processes for all programs
Track and investigate all Workers’ Compensation claims for the Mountain Sports School, coordinating with HR and MSS leadership to ensure timely documentation, root cause analysis, and follow-up on incidents
Work with MSS leadership on tracking and documenting employee incidents, ensuring accurate and thorough reporting
Collaborate with MSS leadership to address guest service concerns and staff performance issues
Track, analyze, and report on training participation, specialty program utilization, and guest satisfaction metrics
Recommend improvements to training and programming based on data, trends, and industry benchmarks
Direct supervision of MSS trainers
Coordinate with supervisors and program managers to align training and specialty program goals
Perform other tasks as assigned
Basic Qualifications
Minimum of 3 years’ experience in ski/snowboard instruction, training, or program supervision within a resort or snowsports school environment
PSIA-AASI Level 3 certification, PSIA-AASI Education Staff, or equivalent instructional/education credential strongly preferred; Level 2 certification with exceptional training experience will be considered
Proficient with common business software, scheduling platforms, and instructional technologies (e.g., flaik, RTP, or similar systems)
Required Knowledge, Skills, And Abilities
Demonstrated experience developing and leading staff training programs, including new hire orientation and specialty clinics
Excellent organizational, communication, and leadership skills
Experience with incident investigation and Workers’ Compensation documentation preferred
Proven ability to analyze data and use metrics for continuous improvement
Ability to work a flexible schedule, including weekends, holidays, and peak business periods
Commitment to creating a safe, inclusive, and guest-focused learning environment
Equal Opportunity It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.
Work where you play – Apply now!
#J-18808-Ljbffr
Mountain Sports Training Supervisor
role at
PSIA-AASI Western Region .
Location: Killington, VT
Compensation And Benefits
Compensation: Starting salary range: $50,000 – $55,000, adjusted based on experience
Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Various discount programs (food & beverage, retail/rental, tickets, etc.) also available
Job Summary The Mountain Sports Training Supervisor is responsible for implementing and overseeing all training and specialty program operations for the Mountain Sports School. This role leads new hire orientation, ongoing instructor education, and specialty programming, ensuring the highest standards of guest experience and staff development. The Supervisor partners closely with the MSS Manager and fellow Supervisors on hiring, onboarding, quality assurance, and continuous improvement through data analysis.
Summary Of Key Responsibilities
Design and execute annual instructor training plans, including new hire orientations, returning staff refreshers, and advanced clinics for certifications (PSIA-AASI)
Lead and oversee all on-snow and indoor staff training, including safety protocols, teaching methodology, guest service standards, and use of MSS technology
Identify and mentor trainers and clinic leaders; facilitate Train-the-Trainer programs and peer shadowing
Support the creation and delivery of specialty training for adaptive, freestyle, race, and youth programs
Maintain accurate training records and track staff progress toward certifications and personal development goals
Oversee the scheduling and quality of specialty lesson products (e.g., race camps, women’s clinics, freestyle camps, school group specialty days)
Support specialty programming to ensure guest satisfaction and appropriate staffing levels
Partner with program manager to ensure alignment and consistency of specialty offerings with MSS standards
Participate in recruiting, interviewing, and selecting instructors for winter operations
Facilitate new hire orientation and onboarding, ensuring compliance with resort and industry policies
Connecting new staff with MSS culture and expectations
Monitor instructor and guest feedback; implement quality assurance processes for all programs
Track and investigate all Workers’ Compensation claims for the Mountain Sports School, coordinating with HR and MSS leadership to ensure timely documentation, root cause analysis, and follow-up on incidents
Work with MSS leadership on tracking and documenting employee incidents, ensuring accurate and thorough reporting
Collaborate with MSS leadership to address guest service concerns and staff performance issues
Track, analyze, and report on training participation, specialty program utilization, and guest satisfaction metrics
Recommend improvements to training and programming based on data, trends, and industry benchmarks
Direct supervision of MSS trainers
Coordinate with supervisors and program managers to align training and specialty program goals
Perform other tasks as assigned
Basic Qualifications
Minimum of 3 years’ experience in ski/snowboard instruction, training, or program supervision within a resort or snowsports school environment
PSIA-AASI Level 3 certification, PSIA-AASI Education Staff, or equivalent instructional/education credential strongly preferred; Level 2 certification with exceptional training experience will be considered
Proficient with common business software, scheduling platforms, and instructional technologies (e.g., flaik, RTP, or similar systems)
Required Knowledge, Skills, And Abilities
Demonstrated experience developing and leading staff training programs, including new hire orientation and specialty clinics
Excellent organizational, communication, and leadership skills
Experience with incident investigation and Workers’ Compensation documentation preferred
Proven ability to analyze data and use metrics for continuous improvement
Ability to work a flexible schedule, including weekends, holidays, and peak business periods
Commitment to creating a safe, inclusive, and guest-focused learning environment
Equal Opportunity It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.
Work where you play – Apply now!
#J-18808-Ljbffr