Kohler Co.
Overview
Esthetician VI, Lincoln Park
Work Mode: Onsite
Location:
Chicago, IL
Opportunity
The primary focus is to support the commitment to customer care by efficiently, and effectively providing the highest level of service. Must have excellent working knowledge of all services, products and procedures within the spa. Together they will strive to ensure our guest’s comfort and satisfaction. Our goal is to exceed our guests’ expectations every time they visit our spa.
Responsibilities
Meeting and greeting guests with professionalism
Cleanliness standards of all areas within the spa including treatment rooms, public areas, and back-of-house areas
Using proper verbiage at all times
Upholding and maintain set uniform and grooming standards
Knowledge of spa services and amenities
Knowledge of emergency procedures
Providing the highest level of technical service and adherence to SOPs
Meeting agreed upon retail sales goals by educating guests on at-home care
Sales goals set depending on department and retail to service percentage
Maintain continuing education criteria based on State of Wisconsin or Illinois requirements
Adhering to policies put in place by Forbes, Kohler Waters Spa and Kohler Co.
Perform special event treatments which can be held at various locations such as golf courses, Riverbend, Sports Core, TAC, etc., including special events hosted at the spa (e.g., Spaliday). These services are secondary to the position’s primary function.
Perform any other duties as assigned
Skills/Requirements LEVEL VI
6+ years experience in licensed field
Oversees all new hire training for technical performance and Forbes standards
Participates in spa menu development (research, ideas, drafting SOPs); manage additional projects as assigned by Lead
Helps manage schedule of associates and in-house trainings
Mandatory attendance at in-house trainings
Acts as Lead when Lead is out
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The competitive commission range for this position + tips/gratuity may be influenced by a variety of factors.
Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at Kohler’s website: kohlercompany.com.
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.
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Work Mode: Onsite
Location:
Chicago, IL
Opportunity
The primary focus is to support the commitment to customer care by efficiently, and effectively providing the highest level of service. Must have excellent working knowledge of all services, products and procedures within the spa. Together they will strive to ensure our guest’s comfort and satisfaction. Our goal is to exceed our guests’ expectations every time they visit our spa.
Responsibilities
Meeting and greeting guests with professionalism
Cleanliness standards of all areas within the spa including treatment rooms, public areas, and back-of-house areas
Using proper verbiage at all times
Upholding and maintain set uniform and grooming standards
Knowledge of spa services and amenities
Knowledge of emergency procedures
Providing the highest level of technical service and adherence to SOPs
Meeting agreed upon retail sales goals by educating guests on at-home care
Sales goals set depending on department and retail to service percentage
Maintain continuing education criteria based on State of Wisconsin or Illinois requirements
Adhering to policies put in place by Forbes, Kohler Waters Spa and Kohler Co.
Perform special event treatments which can be held at various locations such as golf courses, Riverbend, Sports Core, TAC, etc., including special events hosted at the spa (e.g., Spaliday). These services are secondary to the position’s primary function.
Perform any other duties as assigned
Skills/Requirements LEVEL VI
6+ years experience in licensed field
Oversees all new hire training for technical performance and Forbes standards
Participates in spa menu development (research, ideas, drafting SOPs); manage additional projects as assigned by Lead
Helps manage schedule of associates and in-house trainings
Mandatory attendance at in-house trainings
Acts as Lead when Lead is out
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The competitive commission range for this position + tips/gratuity may be influenced by a variety of factors.
Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at Kohler’s website: kohlercompany.com.
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.
#J-18808-Ljbffr