Ingersoll Rand
Inside Sales Specialist
BH Job ID:
3171 SF Job Req ID:
15503 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Details
Job Title:
Inside Sales Specialist Location:
Hybrid - Bryan, OH About Us
Ingersoll Rand thrives on a culture of innovation and ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Our commitment to ownership enables employees to cultivate strong customer relationships and solve industry problems. Job Summary
The Inside Sales Specialist team will be trained and developed to be the first point of contact for external leads coming into the business for our Precision & Science Technology brands. They will offer a timely response to all incoming inquiries, delivering a superior customer experience across our Industrial pump business line, driving positive Net Promoter Score and improved lead handoff. Closing order processes with our internal sales teams and external channel partners will be a daily responsibility. By taking a customer-centric approach, we have the opportunity to create real value throughout the customer-buying journey and deliver a competitive advantage in the market. The right candidate will bring experience in direct-to-end-user sales, customer service, and problem solving. Responsibilities
Lead qualification: Proactively engage with leads to assess technical needs and qualify sales opportunities, resulting in a consistent pipeline of high-quality prospects. Lead Response: Serve as the initial point of contact for website-generated leads, assess their potential, and swiftly close them personally or direct them to the appropriate team member, ensuring a consistently positive customer experience. Competitive Sales Insight: Identify and leverage opportunities to convert customers from competitor products, driving new sales and expanding market share. Follow-Up Management: Track and advance all warm leads within the company, liaising with the relevant teams, and diligently pursue resolution to a win or loss outcome. CRM Lead Management: Utilize CRM tools (e.g., Salesforce, Interlynx) to track lead activity, manage follow-ups, and maintain detailed records of customer interactions. Customer Experience Enhancement: Contribute to improving the company's Net Promoter Score (NPS) by fostering a positive interaction for all inbound inquiries. Sales Process Optimization: Refine and optimize sales lead processes to increase efficiency and effectiveness. Provide quotes and budgetary pricing. Product Knowledge Expertise: Qualify customers for general product category level fit and drive product recognition where part numbers are known that will lead to eCommerce sales supporting strategic business growth. Perform other duties as needed to support the company's mission and objectives. Requirements
Associate degree with 2+ years of experience in a sales & service environment, or equivalent years of experience. Excellent communication skills with ability to speak to technical requirements and specifications. Self-driven, confident, and team oriented. English fluency Core Competencies
Active Listening: Engage in thoughtful listening, remain open to others' ideas, and neutrally echo differing viewpoints. Change Leadership: Innovatively challenges the status quo, overcomes resistance to change, and fosters adaptability; training experience is beneficial. Collaboration: Establishes key strategic relationships across customer organization levels. Communication: Effectively conveys technical concepts and communicates with clarity across diverse settings. Complex Problem Solving: Skilled in dissecting problems, applying logical analysis to address multifaceted issues, exploring various sources to implement a sustainable resolution. Customer Advocacy: Builds lasting customer relationships, gains trust through value delivery and uses customer feedback to address challenges and opportunities. Organizational Insight: Understands organizational dynamics, navigates formal and informal channels effectively, and grasps policies and practices. Sales Excellence: Demonstrates a strong desire to win and close orders, recognizes large sales opportunities, and consistently aims to exceed sales targets and customer expectations. Preferences
2+ years of proven customer service and technical expertise in the manufacturing or process industry Direct experience with Salesforce or equivalent CRM systems Technical expertise/aptitude Ability to speak Spanish Travel & Work Arrangements
This is a hybrid position in Bryan, OH. Travel not expected, but up to 5% travel is possible as needed. What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership—taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package includes medical and prescription plans, dental and vision coverage, wellness programs, life insurance, a robust 401(k) plan, paid time off, and an employee stock grant, among other offerings. TO APPLY: Please apply via our website https://ir-jobs.dzconnex.com/ by November 2025 in order to be considered for this position. Ingersoll Rand Inc. (NYSE:IR) is dedicated to helping make life better for our employees, customers and communities. For more information, visit www.IRCO.com. APPLY NOW #J-18808-Ljbffr
BH Job ID:
3171 SF Job Req ID:
15503 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Details
Job Title:
Inside Sales Specialist Location:
Hybrid - Bryan, OH About Us
Ingersoll Rand thrives on a culture of innovation and ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Our commitment to ownership enables employees to cultivate strong customer relationships and solve industry problems. Job Summary
The Inside Sales Specialist team will be trained and developed to be the first point of contact for external leads coming into the business for our Precision & Science Technology brands. They will offer a timely response to all incoming inquiries, delivering a superior customer experience across our Industrial pump business line, driving positive Net Promoter Score and improved lead handoff. Closing order processes with our internal sales teams and external channel partners will be a daily responsibility. By taking a customer-centric approach, we have the opportunity to create real value throughout the customer-buying journey and deliver a competitive advantage in the market. The right candidate will bring experience in direct-to-end-user sales, customer service, and problem solving. Responsibilities
Lead qualification: Proactively engage with leads to assess technical needs and qualify sales opportunities, resulting in a consistent pipeline of high-quality prospects. Lead Response: Serve as the initial point of contact for website-generated leads, assess their potential, and swiftly close them personally or direct them to the appropriate team member, ensuring a consistently positive customer experience. Competitive Sales Insight: Identify and leverage opportunities to convert customers from competitor products, driving new sales and expanding market share. Follow-Up Management: Track and advance all warm leads within the company, liaising with the relevant teams, and diligently pursue resolution to a win or loss outcome. CRM Lead Management: Utilize CRM tools (e.g., Salesforce, Interlynx) to track lead activity, manage follow-ups, and maintain detailed records of customer interactions. Customer Experience Enhancement: Contribute to improving the company's Net Promoter Score (NPS) by fostering a positive interaction for all inbound inquiries. Sales Process Optimization: Refine and optimize sales lead processes to increase efficiency and effectiveness. Provide quotes and budgetary pricing. Product Knowledge Expertise: Qualify customers for general product category level fit and drive product recognition where part numbers are known that will lead to eCommerce sales supporting strategic business growth. Perform other duties as needed to support the company's mission and objectives. Requirements
Associate degree with 2+ years of experience in a sales & service environment, or equivalent years of experience. Excellent communication skills with ability to speak to technical requirements and specifications. Self-driven, confident, and team oriented. English fluency Core Competencies
Active Listening: Engage in thoughtful listening, remain open to others' ideas, and neutrally echo differing viewpoints. Change Leadership: Innovatively challenges the status quo, overcomes resistance to change, and fosters adaptability; training experience is beneficial. Collaboration: Establishes key strategic relationships across customer organization levels. Communication: Effectively conveys technical concepts and communicates with clarity across diverse settings. Complex Problem Solving: Skilled in dissecting problems, applying logical analysis to address multifaceted issues, exploring various sources to implement a sustainable resolution. Customer Advocacy: Builds lasting customer relationships, gains trust through value delivery and uses customer feedback to address challenges and opportunities. Organizational Insight: Understands organizational dynamics, navigates formal and informal channels effectively, and grasps policies and practices. Sales Excellence: Demonstrates a strong desire to win and close orders, recognizes large sales opportunities, and consistently aims to exceed sales targets and customer expectations. Preferences
2+ years of proven customer service and technical expertise in the manufacturing or process industry Direct experience with Salesforce or equivalent CRM systems Technical expertise/aptitude Ability to speak Spanish Travel & Work Arrangements
This is a hybrid position in Bryan, OH. Travel not expected, but up to 5% travel is possible as needed. What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership—taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package includes medical and prescription plans, dental and vision coverage, wellness programs, life insurance, a robust 401(k) plan, paid time off, and an employee stock grant, among other offerings. TO APPLY: Please apply via our website https://ir-jobs.dzconnex.com/ by November 2025 in order to be considered for this position. Ingersoll Rand Inc. (NYSE:IR) is dedicated to helping make life better for our employees, customers and communities. For more information, visit www.IRCO.com. APPLY NOW #J-18808-Ljbffr