Ingersoll Rand
Mechanical Inside Sales Support Specialist
Ingersoll Rand, Chicago, Illinois, United States, 60290
Job Title
Mechanical Inside Sales Support Specialist Location
Onsite in Lincolnshire, IL (with the ability to become remote in the future) Overview
The Mechanical Inside Sales Support Specialist role provides technical expertise and support to customers and partners, ensuring successful product selection, troubleshooting, and post-sales satisfaction. This role blends deep technical knowledge, especially in mechanical systems and vacuum pump technology, with strong sales support and customer service skills. Responsibilities
Provide technical guidance and troubleshoot product issues for customers and partners. Maintain up-to-date technical knowledge of products and industry trends. Prepare accurate quotes, specifications, and proposals. Support order processing, tracking, and issue resolution. Identify new sales opportunities through technical research and customer interaction. Build strong customer relationships and ensure high satisfaction. Collaborate with distribution partners to share technical knowledge and drive growth. Requirements
Bachelor\'s Degree or equivalent experience 5+ years of mechanical experience; analyze mechanical problems, identify the root cause of malfunctions, and devise solutions. Core Competencies
Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills Establishes and builds solid relationships with customers, key institutions and team members Honest, self-motivated and team oriented Able to work within a team environment and independently Mechanical and electrical expertise required Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and to recommend technical solutions Tech savvy; knowledge of Salesforce preferred Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts Must have excellent prioritization and time management skills Preferences
Bachelor\'s degree in engineering, engineering technology, or business Salesforce experience ERP system/Microsoft Dynamics AX Pay Range
The pay range for this role is $70,000-80,000. The pay range considers a wide range of factors that include a candidate\'s skills; experience and training; licensure and certifications; and geographic location. What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Apply
Please apply via our website https://ir-jobs.dzconnex.com/ by October 2025 in order to be considered for this position. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. Equal Opportunity
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
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Mechanical Inside Sales Support Specialist Location
Onsite in Lincolnshire, IL (with the ability to become remote in the future) Overview
The Mechanical Inside Sales Support Specialist role provides technical expertise and support to customers and partners, ensuring successful product selection, troubleshooting, and post-sales satisfaction. This role blends deep technical knowledge, especially in mechanical systems and vacuum pump technology, with strong sales support and customer service skills. Responsibilities
Provide technical guidance and troubleshoot product issues for customers and partners. Maintain up-to-date technical knowledge of products and industry trends. Prepare accurate quotes, specifications, and proposals. Support order processing, tracking, and issue resolution. Identify new sales opportunities through technical research and customer interaction. Build strong customer relationships and ensure high satisfaction. Collaborate with distribution partners to share technical knowledge and drive growth. Requirements
Bachelor\'s Degree or equivalent experience 5+ years of mechanical experience; analyze mechanical problems, identify the root cause of malfunctions, and devise solutions. Core Competencies
Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills Establishes and builds solid relationships with customers, key institutions and team members Honest, self-motivated and team oriented Able to work within a team environment and independently Mechanical and electrical expertise required Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and to recommend technical solutions Tech savvy; knowledge of Salesforce preferred Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts Must have excellent prioritization and time management skills Preferences
Bachelor\'s degree in engineering, engineering technology, or business Salesforce experience ERP system/Microsoft Dynamics AX Pay Range
The pay range for this role is $70,000-80,000. The pay range considers a wide range of factors that include a candidate\'s skills; experience and training; licensure and certifications; and geographic location. What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Apply
Please apply via our website https://ir-jobs.dzconnex.com/ by October 2025 in order to be considered for this position. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. Equal Opportunity
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
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