ADI Global Distribution
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Inside Sales Associate II
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ADI Global Distribution ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer needs that result in continued long-term customer partnerships. Responsibilities
Meet performance targets by growing revenue and increasing the margin of assigned accounts. Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage. Increase customer base by adding new customers. Identify opportunities and convert customer purchases from competition. Manage all existing accounts through steady communication using Customer Database. Make outbound calls and reach a minimum number of calls every day to present leads. Promote positive relationships within the ADI organization to encourage team sales and exceptional customer service for customers. Educate customers about new products and product lines by keeping abreast of new developments in the industry. Maintain and update customer interactions in the tracking system. Apply knowledge of products and/or services and sell it to customers. Explain features and advantages to customers in non-technical terms. Stay up to date on new offerings, technology trends through industry news and other sources. Leverage ADI resources, services, and programs to educate customers. Provide an exceptional shopping experience in-store, by phone, and online.
YOU MUST HAVE
1 year of Sales Experience Excellent verbal and written communication skills Computer literacy – basic knowledge to operate Microsoft Office Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE
Prior experience in Retail / Hospitality / Customer Service with ability to negotiate and understanding of marketing skills Knowledge of Customer Relationship Management Tools Candidates who thrive in a fast-paced, result-driven environment by meeting and exceeding goals Prior distribution experience Excellent Negotiation Skills Ability to work as part of a team and autonomously Highly competitive Sales Skills with a desire to contribute to a winning team
WHAT'S IN IT FOR YOU
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1 2 weeks’ accrued vacation time in years 1 and 2, and 3 weeks starting in year 3 12 paid holidays each year Four weeks parental leave without using vacation time Team Member discounts on company products and other retail/service providers Monday to Friday working hours – no weekends Opportunity to progress within a global business
About Us
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. If you require a reasonable accommodation to apply for a job, please use the Contact Us form for assistance.
Job Info
Job Identification: 17196 Job Category: Inside Sales Posting Date: 2025-09-23 Job Schedule: Full time Locations: 3710 East University Drive, Phoenix, 85034, US (On-site) Incentive Eligible: SIP Business: ADI Global Distribution Hiring Salary Range: USD 14.12 to 26.71 per hour (varies by location) Incentive Eligible (SIP): Performance-based bonus up to 42.86% of annual salary; target attainment qualifies for 100% of annual sales incentive
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Inside Sales Associate II
role at
ADI Global Distribution ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer needs that result in continued long-term customer partnerships. Responsibilities
Meet performance targets by growing revenue and increasing the margin of assigned accounts. Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage. Increase customer base by adding new customers. Identify opportunities and convert customer purchases from competition. Manage all existing accounts through steady communication using Customer Database. Make outbound calls and reach a minimum number of calls every day to present leads. Promote positive relationships within the ADI organization to encourage team sales and exceptional customer service for customers. Educate customers about new products and product lines by keeping abreast of new developments in the industry. Maintain and update customer interactions in the tracking system. Apply knowledge of products and/or services and sell it to customers. Explain features and advantages to customers in non-technical terms. Stay up to date on new offerings, technology trends through industry news and other sources. Leverage ADI resources, services, and programs to educate customers. Provide an exceptional shopping experience in-store, by phone, and online.
YOU MUST HAVE
1 year of Sales Experience Excellent verbal and written communication skills Computer literacy – basic knowledge to operate Microsoft Office Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE
Prior experience in Retail / Hospitality / Customer Service with ability to negotiate and understanding of marketing skills Knowledge of Customer Relationship Management Tools Candidates who thrive in a fast-paced, result-driven environment by meeting and exceeding goals Prior distribution experience Excellent Negotiation Skills Ability to work as part of a team and autonomously Highly competitive Sales Skills with a desire to contribute to a winning team
WHAT'S IN IT FOR YOU
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1 2 weeks’ accrued vacation time in years 1 and 2, and 3 weeks starting in year 3 12 paid holidays each year Four weeks parental leave without using vacation time Team Member discounts on company products and other retail/service providers Monday to Friday working hours – no weekends Opportunity to progress within a global business
About Us
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. If you require a reasonable accommodation to apply for a job, please use the Contact Us form for assistance.
Job Info
Job Identification: 17196 Job Category: Inside Sales Posting Date: 2025-09-23 Job Schedule: Full time Locations: 3710 East University Drive, Phoenix, 85034, US (On-site) Incentive Eligible: SIP Business: ADI Global Distribution Hiring Salary Range: USD 14.12 to 26.71 per hour (varies by location) Incentive Eligible (SIP): Performance-based bonus up to 42.86% of annual salary; target attainment qualifies for 100% of annual sales incentive
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