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ADP

Insurance Consultant - Health & Benefits

ADP, El Paso, Texas, us, 88568

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ADP is hiring an

Insurance Consultant. Overview

ADP is seeking an Insurance Consultant to be the front-line for solving clients' challenges, including issue resolution, answering questions, training users on ADP technology, and more. You will carry ADP's service reputation and client satisfaction in your hands. The role is focused on helping clients, with varies daily questions and solutions, supported by top-ranked training. Join a company offering career advancement opportunities, award-winning training, world-class service guidelines, and an inclusive environment with collaboration and belonging. Ready to make your mark? To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos What you’ll do

Responsibilities Client Support . Provide customer support via phone and digital channels, answering client questions and concerns related to business coverage, rates, and working closely with clients and carriers to endorse coverage based on business needs or changes. This includes handling questions related to ADP’s Pay-By-Pay product, its value proposition, and having a working knowledge of the audit and dispute process. Investigate . Research, analyze, and resolve complex client issues and advise clients based on ADP and insurance product knowledge. Learn . Continually upgrade knowledge on the insurance industry and ADP products including payroll. Consult . Identify and provide recommendations on additional lines of coverage and agency-managed benefits administration tools. Maintain effective written and verbal communication to ensure satisfaction and world-class service. Requirements At least two years of customer service-related experience Must have the appropriate Life & Health producers license within 30 days of employment. ADP will support successful candidates in the testing process. A college degree is helpful but not required. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize the talents and experiences that Veterans bring, and we provide an environment to continue to make a meaningful impact. Preferred Qualifications Life & Health Insurance License; if not licensed, must obtain within 30 days as a condition of employment. You’ll love working here because you can

Be yourself

in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong

by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences. Grow your career

in a dynamic environment with opportunities to progress. Continuously learn

through ongoing training, development, and mentorship opportunities. Be your healthiest

with best-in-class benefits starting on Day 1. Focus on mental health and well-being

as part of providing exceptional client service and taking care of ourselves and one another. Join a company committed to giving back

and generating a lasting positive impact in the communities where we work and live. Get paid to pay it forward

with company-paid time off for volunteering for causes you care about. What are you waiting for?

Apply today!

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