Stormont Vail Health
Financial Counselor - Pre-Registration - FT - Days
Stormont Vail Health, Topeka, Kansas, United States, 66652
Financial Counselor - Pre-Registration - FT - Days page is loaded Financial Counselor - Pre-Registration - FT - Days Apply locations Topeka, KS time type Full time posted on Posted 2 Days Ago job requisition id req20364
Position Status: Full time
Shift: First Shift (Days - Less than 12 hours per shift) (United States of America)
Hours per week: 40 Job Information Exemption Status: Non-Exempt
A Brief Overview Under direction, responsible for reviewing and assisting uninsured and underinsured financially responsible parties to find appropriate sources to pay hospital bills. The individual must professionally interact with patients, families, physicians, other staff members, insurance companies and employers to thoroughly and promptly research and identify potential third-party payer payment sources. The goal of this role is to enhance customer satisfaction by eliminating or reducing financial concerns without interrupting the continuum of care.
Education Qualifications High School Diploma / GED Required Associate's Degree Preferred
Experience Qualifications 3 years Experience in a clinical healthcare setting such as physician’s office or hospital relating to patient financial services, patient registration, patient scheduling or related healthcare experience. Related financial experience may also be accepted. Required
Skills and Abilities Working knowledge of basic medical terminology. (Preferred proficiency) Detailed knowledge of major third-party billing and contract requirements. (Required proficiency) Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Superior written and oral communication skills. Ability to effectively present information and respond to questions from management, physicians, employees and the general public. (Required proficiency) Exhibits a positive attitude with a professional and pleasant demeanor when communicating with all customers and providing information. (Required proficiency) Keyboarding skill or typing skill of at least 30 wpm. (Preferred proficiency)
What you will do Researches and identifies potential payer sources for patients who are either uninsured or underinsured. Assists patients/guarantors with the completion of applications to qualify for government or non-government health coverage. This can include but is not limited to: Medicaid, Medicare, COBRA, Disability. Identifies accounts which meet the criteria for referral to an outside vendor for review of coverage options and application completion. Completes timely monitoring and follow-up on patient accounts pending application outcome. Acts as a resource for patients, families and staff for anything coverage related. Completes thorough and timely documentation in patient accounts detailing assistance provided, progress and outcome. Understands federal laws relating to COBRA and State of Kansas laws related to Medicaid. Stays current with program and regulation changes by reviewing notices and bulletins. Ensures customer concerns are processed in compliance with organization's policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues. Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested. Completes the annual mandatory in-services and other conditions of employment requirements. Reads and comprehends correspondence from government and third-party payors to keep abreast of new regulations, policies and billing and payment requirements. Consistently uses diplomacy and respect both in person and when using the telephone, and performs effectively and professionally under stressful conditions.
Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned
Patient Facing Options Position is Not Patient Facing
Scope No Supervisory Responsibility No Budget Responsibility
Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Occasionally 1-3 Hours Hearing: Occasionally 1-3 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 20 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Rarely less than 1 hour up to 20 lbs Pushing: Rarely less than 1 hour up to 20 lbs Reaching (Forward): Occasionally 1-3 Hours up to 20 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 20 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Occasionally 1-3 Hours
Working Conditions Combative Patients: Occasionally 1-3 Hours Infectious Diseases: Occasionally 1-3 Hours Noise/Sounds: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications. Similar Jobs (5)
Pre-Registration Representative - Pre-Registration - FT - Days locations Topeka, KS time type Full time posted on Posted 2 Days Ago Pre-Registration Representative - Pre-Registration HSD - FT - Day locations Topeka, KS time type Full time posted on Posted 2 Days Ago Registrar - Registration - FT - Days locations Topeka, KS time type Full time posted on Posted 2 Days Ago Don't see the opportunity you're looking for?
Email your resume and cover letter to the applicable team below. We'll review your experience to see if there may be a fit with other current or upcoming opportunities. Interested in working in Healthcare but don't know where to start? Reach out to our Career Counselor, Morgan Ray via email: morgan.ray@stormontvail.org About Us
Stormont Vail Health is a nonprofit integrated health system that has been serving the health care needs of Kansas for more than 130 years. Stormont Vail has been recognized as a Magnet organization since 2009 by the American Nurses Credentialing Center. It is composed of Stormont Vail Hospital, a 586-bed acute care hospital, and Cotton O’Neil Clinic, a multi-specialty physician group with more than 500 providers, which includes more than 250 physicians. Nearly 5,300 employees provide care and support services for patients in the hospital and 35 other locations, including the Cotton O’Neil Heart Center, Cancer Center, Diabetes & Endocrinology Center, Digestive Health Center, Pediatrics clinics and 10 regional primary care clinics. Stormont Vail Health is committed to its mission of improving the health of the community by being a national leader in providing compassionate, high quality and efficient integrated care through collaboration that results in a healthier community.
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Position Status: Full time
Shift: First Shift (Days - Less than 12 hours per shift) (United States of America)
Hours per week: 40 Job Information Exemption Status: Non-Exempt
A Brief Overview Under direction, responsible for reviewing and assisting uninsured and underinsured financially responsible parties to find appropriate sources to pay hospital bills. The individual must professionally interact with patients, families, physicians, other staff members, insurance companies and employers to thoroughly and promptly research and identify potential third-party payer payment sources. The goal of this role is to enhance customer satisfaction by eliminating or reducing financial concerns without interrupting the continuum of care.
Education Qualifications High School Diploma / GED Required Associate's Degree Preferred
Experience Qualifications 3 years Experience in a clinical healthcare setting such as physician’s office or hospital relating to patient financial services, patient registration, patient scheduling or related healthcare experience. Related financial experience may also be accepted. Required
Skills and Abilities Working knowledge of basic medical terminology. (Preferred proficiency) Detailed knowledge of major third-party billing and contract requirements. (Required proficiency) Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Superior written and oral communication skills. Ability to effectively present information and respond to questions from management, physicians, employees and the general public. (Required proficiency) Exhibits a positive attitude with a professional and pleasant demeanor when communicating with all customers and providing information. (Required proficiency) Keyboarding skill or typing skill of at least 30 wpm. (Preferred proficiency)
What you will do Researches and identifies potential payer sources for patients who are either uninsured or underinsured. Assists patients/guarantors with the completion of applications to qualify for government or non-government health coverage. This can include but is not limited to: Medicaid, Medicare, COBRA, Disability. Identifies accounts which meet the criteria for referral to an outside vendor for review of coverage options and application completion. Completes timely monitoring and follow-up on patient accounts pending application outcome. Acts as a resource for patients, families and staff for anything coverage related. Completes thorough and timely documentation in patient accounts detailing assistance provided, progress and outcome. Understands federal laws relating to COBRA and State of Kansas laws related to Medicaid. Stays current with program and regulation changes by reviewing notices and bulletins. Ensures customer concerns are processed in compliance with organization's policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues. Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested. Completes the annual mandatory in-services and other conditions of employment requirements. Reads and comprehends correspondence from government and third-party payors to keep abreast of new regulations, policies and billing and payment requirements. Consistently uses diplomacy and respect both in person and when using the telephone, and performs effectively and professionally under stressful conditions.
Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned
Patient Facing Options Position is Not Patient Facing
Scope No Supervisory Responsibility No Budget Responsibility
Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Occasionally 1-3 Hours Hearing: Occasionally 1-3 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 20 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Rarely less than 1 hour up to 20 lbs Pushing: Rarely less than 1 hour up to 20 lbs Reaching (Forward): Occasionally 1-3 Hours up to 20 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 20 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Occasionally 1-3 Hours
Working Conditions Combative Patients: Occasionally 1-3 Hours Infectious Diseases: Occasionally 1-3 Hours Noise/Sounds: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications. Similar Jobs (5)
Pre-Registration Representative - Pre-Registration - FT - Days locations Topeka, KS time type Full time posted on Posted 2 Days Ago Pre-Registration Representative - Pre-Registration HSD - FT - Day locations Topeka, KS time type Full time posted on Posted 2 Days Ago Registrar - Registration - FT - Days locations Topeka, KS time type Full time posted on Posted 2 Days Ago Don't see the opportunity you're looking for?
Email your resume and cover letter to the applicable team below. We'll review your experience to see if there may be a fit with other current or upcoming opportunities. Interested in working in Healthcare but don't know where to start? Reach out to our Career Counselor, Morgan Ray via email: morgan.ray@stormontvail.org About Us
Stormont Vail Health is a nonprofit integrated health system that has been serving the health care needs of Kansas for more than 130 years. Stormont Vail has been recognized as a Magnet organization since 2009 by the American Nurses Credentialing Center. It is composed of Stormont Vail Hospital, a 586-bed acute care hospital, and Cotton O’Neil Clinic, a multi-specialty physician group with more than 500 providers, which includes more than 250 physicians. Nearly 5,300 employees provide care and support services for patients in the hospital and 35 other locations, including the Cotton O’Neil Heart Center, Cancer Center, Diabetes & Endocrinology Center, Digestive Health Center, Pediatrics clinics and 10 regional primary care clinics. Stormont Vail Health is committed to its mission of improving the health of the community by being a national leader in providing compassionate, high quality and efficient integrated care through collaboration that results in a healthier community.
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