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Crossroads

Cash Posting Specialist - Greenville, SC

Crossroads, Greenville, South Carolina, us, 29610

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Cash Posting Specialist - Greenville, SC

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Crossroads Treatment Centers

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Day in the Life of a Cash Posting Specialist

Responsible for timely and accurate processing of remittances in EMR systems.

80% of duties involve posting payments to the practice management system (live checks, credit card, EFT deposits).

15% of duties balance batches and run transaction reports.

5% of duties record batch totals with date and initials on the payment receipt spreadsheet.

Communicate and document payment denials properly in the practice management system and to the appropriate AR follow‑up representative promptly.

Identify improper payments or takebacks and communicate with the appropriate AR follow‑up representative and/or supervisor in a timely manner.

Balance payment postings daily, weekly, and monthly; collaborate with the accounting team to ensure balancing with deposit history.

Adhere to state and federal regulations and system policies regarding compliance, HIPAA, integrity, and ethical billing practices.

Manage daily reporting of key performance indicators through various reporting tools.

Provide training and guidance to other team members as needed.

Assist with a variety of projects and perform other duties as assigned.

Monitor productivity based on time spent performing transactions.

Self‑report at the end of each business day, including start and stop times for each activity completed.

Verify productivity using Batch Payments Summary (OTP) and Transaction Report (OBOT).

Education and Experience Requirements

High school diploma or equivalent.

Preferred: 2 years of medical payment posting experience (ERAs/835s) and manual posting of EOBs in a hospital or physician office setting.

General knowledge of HCPCS and CPT coding.

Working knowledge of practice management software.

Understanding of allowable/contractual amounts, payment terminology, adjustments, and identification of patient responsibility.

Position Benefits

Make a daily impact on many lives.

Excellent training for newcomers to this field.

Community events that promote belonging and education (e.g., cookouts, fairs, school outreach, holiday events).

Opportunity to save lives every day.

Benefits Package

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) options with a match program (no vesting period)

Annual Continuing Education Allowance in related field

Life Insurance

Short‑ and Long‑Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription for all employees

Seniority Level Entry level

Employment Type Full‑time

Job Function Accounting/Auditing and Finance

Industries Medical Practices

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