Reserv
Interstate Tractor Trailer Bodily Injury Claims Adjuster
Reserv, Atlanta, Georgia, United States, 30383
Interstate Tractor Trailer Bodily Injury Claims Adjuster
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Interstate Tractor Trailer Bodily Injury Claims Adjuster
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Reserv Interstate Tractor Trailer Bodily Injury Claims Adjuster
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Interstate Tractor Trailer Bodily Injury Claims Adjuster
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Reserv Get AI-powered advice on this job and more exclusive features. Description
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About The Role
We are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be commercial transportation (interstate trucking) related.
The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome.
Resolution Specialists are:
Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org. Passionate specialists who care about the customer and their experience. Empathetic. Exercises empathy and patience towards everyone interacted with. Sense of urgency - AT ALL TIMES. That does not mean working at all hours. Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest. Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution. Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution. Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it. Communicative. Professional written and oral communication with all parties to a claim. And did we mention a sense of humor? Claims are hard enough as it is.
What we need
We need our Resolution Specialists to do all the things typical to the role:
Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls, texts, and/or emails in a timely and accurate manner. Gather necessary information from customers to initiate the claim and explain policy, coverage, and educate them on the claims process and next steps. Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim. Work with the APD team on the handling of property damage claims. Recognize recovery opportunities with regard to subrogation and salvage, as well as total loss. Ensure compliance with specific state regulations, policy provisions, and standard operating procedures. Negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority. Provide input to continuously develop claims guidelines, best practices, and process improvements. Know the claims inside and out and ensure outside investigative service providers, including independent appraisers and defense counsel, are guided based on what we need to move the file to a quick and appropriate resolution. All the while keeping our clients updated where needed. Engage in learning opportunities to build knowledge of claims statutes, recent/updated court decisions impacting the claims function, current internal guidelines, and policy changes and modifications.
Requirements
Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) Active insurance adjuster's license by way of a designated home state, or home state Minimum of 5 years of experience concentrated in commercial transportation (interstate trucking) claims adjusting, ideally with: Third-party bodily injury, including catastrophic losses UM/UIM bodily injury Litigation experience MCS90 and its state equivalents Willing to obtain all licenses within 60 days, including completing state-required testing. Knowledge of state regulations, policy provisions, and standard operating procedures. Willingness to travel for clients and claims need
Benefits
Generous health-insurance package with nationwide coverage, vision, & dental 401(k) retirement plan with employer matching Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! Generous family leave policy Work from anywhere to facilitate your work-life balance Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder!
Additionally, we will
Provide a manageable pending to deliver the service in a way always wanted from a dedicated account. Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges. Work toward reducing and eliminating all the administrative work from a Resolution Specialist. Foster a culture of empathy, transparency, and empowerment in a remote-first environment.
At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Technology, Information and Internet Referrals increase your chances of interviewing at Reserv by 2x Sign in to set job alerts for “Claims Adjuster” roles.
REMOTE WORK FROM HOME/CLAIMS REPRESENTATIVE
Atlanta, GA $35,000.00-$150,000.00 3 weeks ago Atlanta, GA $60,000.00-$70,000.00 2 weeks ago Atlanta, GA $75,000.00-$85,000.00 5 months ago Bodily Injury Claims Adjuster, Rideshare
Claims Adjuster - Workers Compensation (Remote w/ any of exp in MI, MN, TX, UT, CO, IL, IN, WI & KY)
Commercial Claims Adjuster - Auto and General Liability
Atlanta, GA $55,500.00-$89,000.00 2 weeks ago Claims Team Lead, Transportation (Bodily Injury)
Personal Injury Protection (PIP) Adjuster, Rideshare
Transportation Claims Resolution Specialist: Auto Physical and Property Damage
General Liability Claims Adjuster - Construction
Commercial Property Adjuster - Inland Marine
Atlanta, GA $77,000.00-$123,000.00 1 week ago Senior General Liability Claims Adjuster
Atlanta, GA $66,000.00-$105,500.00 1 day ago Personal Injury Protection (PIP) Adjuster
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Interstate Tractor Trailer Bodily Injury Claims Adjuster
role at
Reserv Interstate Tractor Trailer Bodily Injury Claims Adjuster
Join to apply for the
Interstate Tractor Trailer Bodily Injury Claims Adjuster
role at
Reserv Get AI-powered advice on this job and more exclusive features. Description
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About The Role
We are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be commercial transportation (interstate trucking) related.
The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome.
Resolution Specialists are:
Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org. Passionate specialists who care about the customer and their experience. Empathetic. Exercises empathy and patience towards everyone interacted with. Sense of urgency - AT ALL TIMES. That does not mean working at all hours. Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest. Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution. Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution. Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it. Communicative. Professional written and oral communication with all parties to a claim. And did we mention a sense of humor? Claims are hard enough as it is.
What we need
We need our Resolution Specialists to do all the things typical to the role:
Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls, texts, and/or emails in a timely and accurate manner. Gather necessary information from customers to initiate the claim and explain policy, coverage, and educate them on the claims process and next steps. Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim. Work with the APD team on the handling of property damage claims. Recognize recovery opportunities with regard to subrogation and salvage, as well as total loss. Ensure compliance with specific state regulations, policy provisions, and standard operating procedures. Negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority. Provide input to continuously develop claims guidelines, best practices, and process improvements. Know the claims inside and out and ensure outside investigative service providers, including independent appraisers and defense counsel, are guided based on what we need to move the file to a quick and appropriate resolution. All the while keeping our clients updated where needed. Engage in learning opportunities to build knowledge of claims statutes, recent/updated court decisions impacting the claims function, current internal guidelines, and policy changes and modifications.
Requirements
Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) Active insurance adjuster's license by way of a designated home state, or home state Minimum of 5 years of experience concentrated in commercial transportation (interstate trucking) claims adjusting, ideally with: Third-party bodily injury, including catastrophic losses UM/UIM bodily injury Litigation experience MCS90 and its state equivalents Willing to obtain all licenses within 60 days, including completing state-required testing. Knowledge of state regulations, policy provisions, and standard operating procedures. Willingness to travel for clients and claims need
Benefits
Generous health-insurance package with nationwide coverage, vision, & dental 401(k) retirement plan with employer matching Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! Generous family leave policy Work from anywhere to facilitate your work-life balance Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder!
Additionally, we will
Provide a manageable pending to deliver the service in a way always wanted from a dedicated account. Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges. Work toward reducing and eliminating all the administrative work from a Resolution Specialist. Foster a culture of empathy, transparency, and empowerment in a remote-first environment.
At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Technology, Information and Internet Referrals increase your chances of interviewing at Reserv by 2x Sign in to set job alerts for “Claims Adjuster” roles.
REMOTE WORK FROM HOME/CLAIMS REPRESENTATIVE
Atlanta, GA $35,000.00-$150,000.00 3 weeks ago Atlanta, GA $60,000.00-$70,000.00 2 weeks ago Atlanta, GA $75,000.00-$85,000.00 5 months ago Bodily Injury Claims Adjuster, Rideshare
Claims Adjuster - Workers Compensation (Remote w/ any of exp in MI, MN, TX, UT, CO, IL, IN, WI & KY)
Commercial Claims Adjuster - Auto and General Liability
Atlanta, GA $55,500.00-$89,000.00 2 weeks ago Claims Team Lead, Transportation (Bodily Injury)
Personal Injury Protection (PIP) Adjuster, Rideshare
Transportation Claims Resolution Specialist: Auto Physical and Property Damage
General Liability Claims Adjuster - Construction
Commercial Property Adjuster - Inland Marine
Atlanta, GA $77,000.00-$123,000.00 1 week ago Senior General Liability Claims Adjuster
Atlanta, GA $66,000.00-$105,500.00 1 day ago Personal Injury Protection (PIP) Adjuster
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr