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MacKenzie-Childs, LLC

Major Accounts Assistant Manager

MacKenzie-Childs, LLC, Northville, New York, United States

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Position Summary Assistant Manager-Major Accounts is responsible for assisting the Major Account Manager in overseeing the operations process related to the fulfillment and delivery of sales orders to the company’s national retail accounts.

Essential Job Duties and Responsibilities

Analyzing, reviewing, coordinating and tracking time-sensitive sales orders

Supervising the control and movement of merchandise and materials

Knowing, integrating and employing each client’s compliance standards

Supervising the selection and preparation of merchandise

Supervising the method and process of packing merchandise for shipping

Maintaining a detailed and accurate serialization and manifesting scheme

Supervising the proper consolidation and preparation of ready-to-ship goods

Scheduling, documenting, and tendering domestic parcel, LTL and FTL shipments

Recording and reporting shipments using EDI, web, back-office, and other solutions

Tracking, reporting, verifying and disputing shipment or billing inquiries as necessary

Maintaining records, logs, files and communications related to ongoing business

Maintaining department facilities, equipment, resources and material volumes

Supervising staff volumes, assignments, and distribution

Maintaining company policies related to safety, etiquette, and staff relations

Supervisory Responsibilities This position has no direct supervisory role, however, assists the Major Accounts Manager in their absence.

Education And Experience

High school diploma or GED required

Demonstrate success at the collegiate level or equivalent experience

One to three years of supervisory or management experience in retail, or other customer-oriented, order fulfillment workplaces

Special Requirements

Ability to work overtime on a regular basis and weekends

Ability to work in an open, warehouse environment

Location Fulton, NY

Knowledge, Skills, And Abilities

Computer proficiency including word processing, data entry, spreadsheets, and generating reports using standard software applications.

Must be able to plan, allocate resources, manage production and coordinate people and equipment.

Strong organizational skills including the ability to manage multiple projects and details simultaneously.

Ability to gather data, compile information, and prepare reports.

Ability to work independently, investigate problems, initiate solutions, work under deadline constraints, and manage multiple tasks.

Ability to analyze and solve problems.

Ability to read and interpret paperwork.

Knowledge of inventory management practices.

Excellent attention to detail.

Ability to multitask and work in a fast-paced, dynamic and changing environment with a focus on meeting deadlines.

Excellence in interpersonal and communication skills to interact with customers, vendors and co-workers in a professional and helpful manner in person or via phone or written correspondence.

Demonstrates success in developing, incorporating, maintaining and improving compliance standards, processes and protocols.

Maintain consistent, dependable attendance.

Equipment Used Computer, printer, telephone, photocopier, fax machine, scanner, calculator, various hand and power tools, pallet jack.

Physical And Mental Requirements

Ability to sit, stand, walk, talk, hear, perform repetitive hand motions, use hands to finger, grasp, handle, or feel; push and/or pull with arms and reach with arms and/or hands; crouch, kneel, crawl or bend; climb/balance.

Exerts in excess of 50 pounds of force occasionally, and/or in excess of 25 pounds of force frequently, and/or in excess of 10 pounds of force constantly to move objects.

Close mental and visual attention required to perform work dealing primarily with preparing, analyzing, and interpreting data and figures, using a computer terminal, and/or extensive reading.

Environmental Conditions Work is performed in a typical warehouse with exposure to temperature changes, noise, potential for physical injury.

MacKenzie-Childs is an EEO Employer #J-18808-Ljbffr