Technical Support Specialist

**\*This is an Onsite role\*** We are seeking a Technical Support Specialist to join our Colliers IT Team. This position will be responsible for working alongside the End User Computing and Infrastructure teams with the common goal of supporting the technology needs of dedicated customers and repairing services as quickly as possible for three offices in the New York Tri-State area.**In this role, you will…** Assist in LAN/WAN operations, including hardware install, support, documentation Familiarity with remote desktop support toolsMonitor and implement company policies, procedures, and standards to ensure compliance is met Operational knowledge of networking, telephone, and infrastructure concepts 3+ Years of experience in an IT support environment Experience supporting Windows /MacOS operating systems Advanced software and hardware technical skills Ability to deliver excellent customer service at all levels of the organization and with external partners #J-18808-Ljbffr