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Watco Transloading

Demurrage Coordinator - Pittsburg, KS

Watco Transloading, Pittsburg, Kansas, United States, 66762

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Overview Office Location: Hybrid

Employment Type: Hourly

Job Type: Full Time

Start a Watco Career and Discover the Difference

Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs.

Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team. One Watco.

Here’s what you can expect from Watco:

Award-winning culture recognized by Forbes and Newsweek

Paid on-the-job training with peer trainers

Leadership and development programs offered through Watco University

Responsibilities

Communicate with Watco served customers, serving railroad management and our Customer Service Teams to ensure accurate payments are made

Coordinate with Commercial Team to ensure all special rates are in place

Perform deep level analyses, including account, customer, delivery point and car type revenue and profitability, historical trends, root cause analysis etc., make recommendations based on results and effectively communicate both results and recommendations.

Partner with internal and external customers to identify opportunities, problem resolution and process improvement.

Develop a high level of understanding relating to billing, invoicing, pricing, contract load, rating and industry standard car accounting practices

Team Members must be able to operate in a manner where SAFETY and ENVIRONMENT are of the highest importance.

Perform all work in compliance with Company standards, procedures, and regulatory requirements

Communicate effectively, both orally and in writing; concisely provide information, explanations, and instructions

Other duties as assigned

Qualifications

Recipient of a High School Diploma or equivalent

Analytical, interpersonal, organizational, decision making and problem-solving skills required

Experience using Microsoft Excel including formulas, vlookups and pivot tables

Effective verbal, written and interpersonal communication skills

Ability to quickly learn/teach new software applications

Demonstrated analytical skills with the ability to identify root cause issues and determine appropriate actions to resolve disputes

Must maintain regular, dependable attendance and a high level of performance

Must be able to work with a team, take direction and follow work rules, as well as take on additional job responsibilities as needed.

Independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions, and follow through to ensure the problem is resolved to the satisfaction of all parties.

Preferred Qualifications

Railroad or Transportation experience a plus

Experience deriving business conclusions from large data sets

Self-Driven

Adaptable to the ever-changing landscape of the rail industry and evolving Watco business model

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