Peterson Technology Partners
Overview
Join to apply for the
ServiceNow Developer
role at
Peterson Technology Partners .
Our client is seeking a skilled and experienced ServiceNow Developer to join their ServiceNow team. The ServiceNow Developer is primarily responsible for designing, developing, and customizing applications on the ServiceNow platform to support IT Service Management (ITSM) processes. This role also offers opportunities to work with and gain exposure to other ServiceNow capabilities, including Strategic Portfolio Management (SPM), CMDB implementation and governance, Contract Management Pro/Source-to-Pay, Human Resources Service Delivery (HRSD), and Workplace Service Delivery (WSD).
Responsibilities
Perform hands-on configuration and customization of the ServiceNow platform to support ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management.
Configure and enhance Service Catalog, workflows, and automation to improve service delivery and user experience.
Develop and maintain integrations between ServiceNow and other enterprise applications using APIs, web services, and connectors.
Write and document clean, efficient, and maintainable code using JavaScript, Glide API, and related technologies.
Administer multiple ServiceNow instances, including access control, workflow automation, data integrity, and system upgrades.
Collaborate with CTS teams, business stakeholders, and project managers to gather requirements and deliver scalable solutions.
Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations.
Stay current with ServiceNow releases, features, and industry trends to recommend and implement platform enhancements.
Additional Opportunities & Benefits While the primary focus is ITSM, this role provides exposure to and potential involvement in:
Strategic Portfolio Management (SPM): Supporting demand, project, and portfolio management initiatives.
CMDB Implementation & Governance: Ensuring accurate configuration data and relationships for improved service visibility.
Contract Management Pro / Source-to-Pay: Streamlining vendor and procurement workflows.
HR Service Delivery (HRSD): Enhancing employee experience through automated HR processes.
Workplace Service Delivery (WSD): Improving workplace operations and facilities management.
Essential Skills, Characteristics & Experience
Minimum of 3 years of hands-on experience as a ServiceNow Developer/Administrator, with strong ITSM expertise.
ServiceNow certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA), or Certified Implementation Specialist (CIS) in ITSM or other modules.
Proficiency in ServiceNow configuration, scripting, workflow automation, and integrations.
Familiarity with ITIL processes and best practices; ITIL v4 certification is a plus.
Excellent problem-solving, communication, and stakeholder engagement skills.
Ability to manage multiple priorities in a fast-paced environment while ensuring high-quality deliverables.
Sponsorship is currently not provided for this particular role; Green Card holders and US Citizens are encouraged to apply.
Compensation & Benefits Salary: $90,000 - $110,000 per year
Benefits: Medical Insurance, PTO, 401(k) and more
Job Details
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Engineering and Information Technology
Industries : Staffing and Recruiting
Referrals increase your chances of interviewing at Peterson Technology Partners by 2x.
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ServiceNow Developer
role at
Peterson Technology Partners .
Our client is seeking a skilled and experienced ServiceNow Developer to join their ServiceNow team. The ServiceNow Developer is primarily responsible for designing, developing, and customizing applications on the ServiceNow platform to support IT Service Management (ITSM) processes. This role also offers opportunities to work with and gain exposure to other ServiceNow capabilities, including Strategic Portfolio Management (SPM), CMDB implementation and governance, Contract Management Pro/Source-to-Pay, Human Resources Service Delivery (HRSD), and Workplace Service Delivery (WSD).
Responsibilities
Perform hands-on configuration and customization of the ServiceNow platform to support ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management.
Configure and enhance Service Catalog, workflows, and automation to improve service delivery and user experience.
Develop and maintain integrations between ServiceNow and other enterprise applications using APIs, web services, and connectors.
Write and document clean, efficient, and maintainable code using JavaScript, Glide API, and related technologies.
Administer multiple ServiceNow instances, including access control, workflow automation, data integrity, and system upgrades.
Collaborate with CTS teams, business stakeholders, and project managers to gather requirements and deliver scalable solutions.
Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations.
Stay current with ServiceNow releases, features, and industry trends to recommend and implement platform enhancements.
Additional Opportunities & Benefits While the primary focus is ITSM, this role provides exposure to and potential involvement in:
Strategic Portfolio Management (SPM): Supporting demand, project, and portfolio management initiatives.
CMDB Implementation & Governance: Ensuring accurate configuration data and relationships for improved service visibility.
Contract Management Pro / Source-to-Pay: Streamlining vendor and procurement workflows.
HR Service Delivery (HRSD): Enhancing employee experience through automated HR processes.
Workplace Service Delivery (WSD): Improving workplace operations and facilities management.
Essential Skills, Characteristics & Experience
Minimum of 3 years of hands-on experience as a ServiceNow Developer/Administrator, with strong ITSM expertise.
ServiceNow certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA), or Certified Implementation Specialist (CIS) in ITSM or other modules.
Proficiency in ServiceNow configuration, scripting, workflow automation, and integrations.
Familiarity with ITIL processes and best practices; ITIL v4 certification is a plus.
Excellent problem-solving, communication, and stakeholder engagement skills.
Ability to manage multiple priorities in a fast-paced environment while ensuring high-quality deliverables.
Sponsorship is currently not provided for this particular role; Green Card holders and US Citizens are encouraged to apply.
Compensation & Benefits Salary: $90,000 - $110,000 per year
Benefits: Medical Insurance, PTO, 401(k) and more
Job Details
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Engineering and Information Technology
Industries : Staffing and Recruiting
Referrals increase your chances of interviewing at Peterson Technology Partners by 2x.
#J-18808-Ljbffr