Request Technology, LLC
ServiceNow Developer/Administrator
Request Technology, LLC, Chicago, Illinois, United States, 60290
Request Technology, LLC provided pay range
This range is provided by Request Technology, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $100,000.00/yr - $125,000.00/yr
Direct message the job poster from Request Technology, LLC
Senior Executive Recruiter at Request Technology ***Hybrid, 2 days onsite, 3 days remote***
***We are unable to sponsor as this is a permanent full-time role***
ServiceNow Developer/Administrator A prestigious company is looking for a ServiceNow Developer/Administrator. This role is focused on ServiceNow 80% development and 20% administration.
Responsibilities
Perform hands‑on configuration and customization of the ServiceNow platform to support ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management.
Configure and enhance Service Catalog, workflows, and automation to improve service delivery and user experience.
Develop and maintain integrations between ServiceNow and other enterprise applications using APIs, web services, and connectors.
Administer multiple ServiceNow instances, including access control, workflow automation, data integrity, and system upgrades.
Collaborate with CTS teams, business stakeholders, and project managers to gather requirements and deliver scalable solutions.
Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations.
Stay current with ServiceNow releases, features, and industry trends to recommend and implement platform enhancements.
Qualifications
Minimum of 3 years of hands‑on experience as a ServiceNow Developer/Administrator, with strong ITSM expertise.
ServiceNow certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA), or Certified Implementation Specialist (CIS) in ITSM or other modules.
Proficiency in ServiceNow configuration, scripting, workflow automation, and integrations.
Familiarity with ITIL processes and best practices; ITIL v4 certification is a plus.
Strategic Portfolio Management (SPM): Supporting demand, project, and portfolio management initiatives.
CMDB Implementation & Governance: Ensuring accurate configuration data and relationships for improved service visibility.
Contract Management Pro / Source‑to‑Pay: Streamlining vendor and procurement workflows.
HR Service Delivery (HRSD): Enhancing employee experience through automated HR processes.
Workplace Service Delivery (WSD): Improving workplace operations and facilities management.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Referrals increase your chances of interviewing at Request Technology, LLC by 2x
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Base pay range $100,000.00/yr - $125,000.00/yr
Direct message the job poster from Request Technology, LLC
Senior Executive Recruiter at Request Technology ***Hybrid, 2 days onsite, 3 days remote***
***We are unable to sponsor as this is a permanent full-time role***
ServiceNow Developer/Administrator A prestigious company is looking for a ServiceNow Developer/Administrator. This role is focused on ServiceNow 80% development and 20% administration.
Responsibilities
Perform hands‑on configuration and customization of the ServiceNow platform to support ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management.
Configure and enhance Service Catalog, workflows, and automation to improve service delivery and user experience.
Develop and maintain integrations between ServiceNow and other enterprise applications using APIs, web services, and connectors.
Administer multiple ServiceNow instances, including access control, workflow automation, data integrity, and system upgrades.
Collaborate with CTS teams, business stakeholders, and project managers to gather requirements and deliver scalable solutions.
Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations.
Stay current with ServiceNow releases, features, and industry trends to recommend and implement platform enhancements.
Qualifications
Minimum of 3 years of hands‑on experience as a ServiceNow Developer/Administrator, with strong ITSM expertise.
ServiceNow certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA), or Certified Implementation Specialist (CIS) in ITSM or other modules.
Proficiency in ServiceNow configuration, scripting, workflow automation, and integrations.
Familiarity with ITIL processes and best practices; ITIL v4 certification is a plus.
Strategic Portfolio Management (SPM): Supporting demand, project, and portfolio management initiatives.
CMDB Implementation & Governance: Ensuring accurate configuration data and relationships for improved service visibility.
Contract Management Pro / Source‑to‑Pay: Streamlining vendor and procurement workflows.
HR Service Delivery (HRSD): Enhancing employee experience through automated HR processes.
Workplace Service Delivery (WSD): Improving workplace operations and facilities management.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Referrals increase your chances of interviewing at Request Technology, LLC by 2x
#J-18808-Ljbffr