Merge IT
Our enterprise-level client is seeking to add several Desktop Support Specialists to the team in New York City.
Job Notes
4+ week contract
Schedule = every Tuesday, Wednesday, and Thursday from 5:30p-10p ET (must be able to work this shift to qualify)
Hiring seven total
Onsite in New York, NY 10281
Drug & Background required
Pay Rate $28 w2 per hour
Major Roles Installing 100 fingerprint readers per night and installing ethernet blockers on monitors. Other possible duties described below.
Key Responsibilities
Reimage and deploy PCs as part of refresh or break/fix processes
Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
Support users with Office 365 applications and Windows OS issues
Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
Collaborate remotely with team members across other locations to resolve complex issues
Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
Ensure timely and professional communication with end users and team leads
Technical Environment & Minimum Requirements
Proven hands‑on experience with Office 365 at the deskside level
Basic knowledge of device imaging, reimaging, and PC deployment best practices
Excellent problem‑solving and customer service skills
Nice to Have
Experience using ServiceNow or similar ticketing systems
Familiarity with Windows Autopilot deployments
Hands‑and‑feet network support (switch checks, console sessions)
Certifications
Certifications such as A+, MCP, or ITIL are a plus but not required
EEO Statement Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.
Your next opportunity starts here. Let’s make it happen.
#J-18808-Ljbffr
Job Notes
4+ week contract
Schedule = every Tuesday, Wednesday, and Thursday from 5:30p-10p ET (must be able to work this shift to qualify)
Hiring seven total
Onsite in New York, NY 10281
Drug & Background required
Pay Rate $28 w2 per hour
Major Roles Installing 100 fingerprint readers per night and installing ethernet blockers on monitors. Other possible duties described below.
Key Responsibilities
Reimage and deploy PCs as part of refresh or break/fix processes
Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
Support users with Office 365 applications and Windows OS issues
Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
Collaborate remotely with team members across other locations to resolve complex issues
Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
Ensure timely and professional communication with end users and team leads
Technical Environment & Minimum Requirements
Proven hands‑on experience with Office 365 at the deskside level
Basic knowledge of device imaging, reimaging, and PC deployment best practices
Excellent problem‑solving and customer service skills
Nice to Have
Experience using ServiceNow or similar ticketing systems
Familiarity with Windows Autopilot deployments
Hands‑and‑feet network support (switch checks, console sessions)
Certifications
Certifications such as A+, MCP, or ITIL are a plus but not required
EEO Statement Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.
Your next opportunity starts here. Let’s make it happen.
#J-18808-Ljbffr