BJ's Wholesale Club
Overview
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Sr Mobility Engineer & IT Generalist
role at
BJ's Wholesale Club .
BJ’s Wholesale Club is seeking a highly skilled and versatile Mobility Engineer & IT Generalist to support our Perishable Distribution Center. This hybrid role is primarily focused on mobile device engineering and operations (80%) with additional responsibilities in general IT support (20%). The ideal candidate will have deep expertise in mobile device management, deployment, and troubleshooting, along with a solid foundation in IT infrastructure and end-user support to act as IT person at Perishable Distribution Center with Subject Matter expertise in Mobility Engineering.
Benefits
BJ’s pays weekly
Eligible for free BJ's Inner Circle and Supplemental membership(s)
Generous time off programs to support busy lifestyles
Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
Benefit plans for your changing needs
Three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
401(k) plan with company match
Eligibility requirements vary by position
Job Summary BJ’s Wholesale Club is seeking a highly skilled Mobility Engineer & IT Generalist to support our Perishable Distribution Center. This hybrid role is primarily focused on mobile device engineering and operations (80%) with additional responsibilities in general IT support (20%).
Key Responsibilities Mobility Engineering (80%)
Serve as the primary engineer for Android and iOS mobile devices across clubs and distribution centers.
Configure, deploy, and support mobile devices including Honeywell, VoCollect, Zebra TC51/TC52/TC53e, MC9300/MC9400, Apple iPads, and Windows CE devices.
Manage and maintain MDM platforms, primarily Workspace ONE (Airwatch), including device enrollment, patching, and lifecycle management.
Troubleshoot escalated mobility issues using remote management tools and collaborate with club users and IT teams.
Support mobility-related upgrades and ensure consistent device performance across all platforms.
Lead project work including MDM cleanup, lifecycle refreshes, and ad-hoc business requests.
Document architectural designs, network communication services, and service traffic data related to mobility solutions.
IT Generalist Support (20%)
Provide onsite technical support for desktops, laptops, thin clients, printers, servers, and handheld devices.
Assist with network and infrastructure support including device reboots, cable replacements, basic switch / port configuration, VLAN segmentation, hardware repair, refresh and installations.
Act as remote hands for L2 NOC and L3 Network teams during troubleshooting and maintenance. Industrial Wi‑Fi: coverage analysis, interference mitigation, seamless roaming.
Support new club openings within the territory, providing onsite assistance during key operational phases.
Collaborate with corporate IT and third-party vendors to resolve complex technical issues.
Train club personnel on proper use and maintenance of supported technology.
Maintain accurate documentation of all technical work and ensure compliance with company policies and security protocols.
Warehouse Management Systems (WMS) – Blue Yonder & related inventory / order applications. Level‑1 WMS triage; close collaboration with infrastructure & WMS teams.
Use ServiceNow for Incident, request, change, problem management.
Basic switch/port configuration, tracing & VLAN segmentation
Vendor coordination for service visits & warranty repairs
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
2+ years of experience in a technical support or mobility engineering role, preferably in a retail or distribution environment.
Extensive hands-on experience with Workspace ONE (Airwatch), Zebra and Honeywell mobility devices, and VoCollect.
Strong troubleshooting skills across Android, iOS, and Windows platforms.
Working knowledge of networking technologies including LAN, WAN, VPN, and wireless.
Excellent communication and interpersonal skills with the ability to work independently and collaboratively.
Experience with Warehouse Management Systems, POS systems and retail technology is a plus.
Competencies
Analytical thinking and problem-solving at the system level.
Ability to manage multiple priorities and meet deadlines.
Strong documentation and organizational skills.
Customer-focused mindset with a proactive approach to support and engineering.
Salary range: $98,000.00-$128,500.00. In accordance with Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. Actual salaries vary by location, education, experience, and qualifications.
Job details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Information Technology
Industries: Retail
Referrals increase your chances of interviewing at BJ's Wholesale Club. Get notified about new Information Technology Generalist jobs in Elkton, MD.
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Sr Mobility Engineer & IT Generalist
role at
BJ's Wholesale Club .
BJ’s Wholesale Club is seeking a highly skilled and versatile Mobility Engineer & IT Generalist to support our Perishable Distribution Center. This hybrid role is primarily focused on mobile device engineering and operations (80%) with additional responsibilities in general IT support (20%). The ideal candidate will have deep expertise in mobile device management, deployment, and troubleshooting, along with a solid foundation in IT infrastructure and end-user support to act as IT person at Perishable Distribution Center with Subject Matter expertise in Mobility Engineering.
Benefits
BJ’s pays weekly
Eligible for free BJ's Inner Circle and Supplemental membership(s)
Generous time off programs to support busy lifestyles
Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
Benefit plans for your changing needs
Three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
401(k) plan with company match
Eligibility requirements vary by position
Job Summary BJ’s Wholesale Club is seeking a highly skilled Mobility Engineer & IT Generalist to support our Perishable Distribution Center. This hybrid role is primarily focused on mobile device engineering and operations (80%) with additional responsibilities in general IT support (20%).
Key Responsibilities Mobility Engineering (80%)
Serve as the primary engineer for Android and iOS mobile devices across clubs and distribution centers.
Configure, deploy, and support mobile devices including Honeywell, VoCollect, Zebra TC51/TC52/TC53e, MC9300/MC9400, Apple iPads, and Windows CE devices.
Manage and maintain MDM platforms, primarily Workspace ONE (Airwatch), including device enrollment, patching, and lifecycle management.
Troubleshoot escalated mobility issues using remote management tools and collaborate with club users and IT teams.
Support mobility-related upgrades and ensure consistent device performance across all platforms.
Lead project work including MDM cleanup, lifecycle refreshes, and ad-hoc business requests.
Document architectural designs, network communication services, and service traffic data related to mobility solutions.
IT Generalist Support (20%)
Provide onsite technical support for desktops, laptops, thin clients, printers, servers, and handheld devices.
Assist with network and infrastructure support including device reboots, cable replacements, basic switch / port configuration, VLAN segmentation, hardware repair, refresh and installations.
Act as remote hands for L2 NOC and L3 Network teams during troubleshooting and maintenance. Industrial Wi‑Fi: coverage analysis, interference mitigation, seamless roaming.
Support new club openings within the territory, providing onsite assistance during key operational phases.
Collaborate with corporate IT and third-party vendors to resolve complex technical issues.
Train club personnel on proper use and maintenance of supported technology.
Maintain accurate documentation of all technical work and ensure compliance with company policies and security protocols.
Warehouse Management Systems (WMS) – Blue Yonder & related inventory / order applications. Level‑1 WMS triage; close collaboration with infrastructure & WMS teams.
Use ServiceNow for Incident, request, change, problem management.
Basic switch/port configuration, tracing & VLAN segmentation
Vendor coordination for service visits & warranty repairs
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
2+ years of experience in a technical support or mobility engineering role, preferably in a retail or distribution environment.
Extensive hands-on experience with Workspace ONE (Airwatch), Zebra and Honeywell mobility devices, and VoCollect.
Strong troubleshooting skills across Android, iOS, and Windows platforms.
Working knowledge of networking technologies including LAN, WAN, VPN, and wireless.
Excellent communication and interpersonal skills with the ability to work independently and collaboratively.
Experience with Warehouse Management Systems, POS systems and retail technology is a plus.
Competencies
Analytical thinking and problem-solving at the system level.
Ability to manage multiple priorities and meet deadlines.
Strong documentation and organizational skills.
Customer-focused mindset with a proactive approach to support and engineering.
Salary range: $98,000.00-$128,500.00. In accordance with Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. Actual salaries vary by location, education, experience, and qualifications.
Job details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Information Technology
Industries: Retail
Referrals increase your chances of interviewing at BJ's Wholesale Club. Get notified about new Information Technology Generalist jobs in Elkton, MD.
#J-18808-Ljbffr