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Amazon Web Services (AWS)

ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering

Amazon Web Services (AWS), Bellevue, Washington, us, 98009

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ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering

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Amazon Web Services (AWS)

About The Team AWS Intelligence team builds the largest and most complex distributed systems in the world. We need engineers focused on operational excellence, troubleshooting complex system operations, and operating the world’s largest cloud infrastructure.

Responsibilities On a typical day you will dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. You will execute a defined set of tasks on schedule, identify ineffective processes, and mitigate operational concerns. This is a shift work position that may require nights or weekends.

Basic Qualifications

High school diploma or equivalent, or A+, CND, Network+, or Security+

2+ years of systems administration (Linux or Windows)

2+ years of networking (DNS, DHCP, SSL, OSI Model, TCP/IP)

Experience troubleshooting and debugging technical systems or technical support

Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

Experience with internet fundamentals and cloud computing concepts

Knowledge of databases, storage, and big data concepts

Experience with AWS core services, command console, or CLI

Experience with virtualization (VMware, Xen, hypervisor)

Experience with security concepts and best practices

Experience with IPsec, VPN, load balancing, Iperf, MTR, routing protocols, SSH, network monitoring, and troubleshooting tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

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