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Jobs via Dice

IT Desktop Support Technician

Jobs via Dice, Wayside Mobile Court, Michigan, United States

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Job Overview

IT Desktop Support Technician at Whitehall, MI. Pay and Benefits

Pay range: $17.00 - $21.00 per hour. Benefits include: Medical, Dental, and Vision; Critical Illness, Accident, and Hospital coverage; 401(k) Retirement Plan with pre‑tax and Roth options; Life Insurance (Voluntary and AD&D); Short and Long‑Term Disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Paid Time Off (PTO, Vacation, Sick Leave). Main Duties and Responsibilities

Diagnose and resolve software and hardware incidents, including Windows and Mac operating systems, and a range of software applications. Swap out laptops/desktops, deploy Windows 10/11, and re‑image machines from Windows 10 to Windows 11. Assist users with any logged IT related incident when called upon. Take ownership of issues by performing problem analysis and implementing temporary or permanent fixes to restore service as soon as possible; escalate incidents to other support teams when necessary. Accurately record, update, and document requests using the IT service desk system. Install and configure new IT equipment. Resolve incidents involving printers, copiers, and scanners. Maintain a first‑class level of customer service, ensuring that all customers are treated efficiently and appropriately. Qualifications

Previous experience as a Helpdesk, Desktop Support, or PC Technician. IT certifications (CompTIA A+, Network+) are desirable. Application Deadline

October 27, 2025. About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. Equal Opportunity Employer

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. Employment Type

Full‑time. Seniority Level

Entry level. Job Function

Information Technology. Industries

Software Development.

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