UChicago Medicine Ingalls Memorial
Patient Financial Counselor, Full Time - Days
UChicago Medicine Ingalls Memorial, Harvey, Illinois, United States, 60426
Patient Financial Counselor, Full Time - Days
UChicago Medicine Ingalls Memorial provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: $52,800.00/hr - $61,600.00/hr
Job Description Join Ingalls Memorial Hospital as a
Patient Financial Counselor
at our
Harvey, IL
location. This position is 100% onsite and requires the candidate to be based in the greater Chicagoland area.
Responsibilities The
Patient Financial Counselor
works under the supervision of the Patient Access Manager and is responsible for:
Obtain/collect patient’s pertinent socioeconomic information.
Under general supervision, verify all insurance information provided by patients to ensure accurate and complete information according to third party payors and department protocols for billing purposes.
Identify and verify insurance benefits prior to patient service, when applicable.
Assure precertification requirements are met.
Follow up with case managers, patient access and billing managers if special circumstances exist to ensure maximum reimbursement for Ingalls Memorial Hospital.
Work closely with other hospital departments such as: Case Management, Medical Records, Admitting, Doctors’ offices, Surgery, Patient Financial Services, etc.
The ability to deal effectively, empathetically, but professionally with patients, Insurance Companies and the general public.
Support the team by assisting members to learn, develop and grow in their ability to contribute to results.
Demonstrate a positive, supportive attitude when providing assistance to patients, family members.
Monitor quality and productivity measurements which facilitate cost‑effective operations.
Excellent Customer Service skills.
Follow up on daily correspondence.
Review pre‑registered encounters and appointments to insure proper pre‑cert and authorizations.
Handle phone calls from insurance companies, doctor offices and internal departments.
Stay abreast of all insurance verification rules and regulations.
Maintain that all encounters needing verification are completed within 24 hours.
Require the ability to handle a variety of tasks with speed, and attention to detail and accuracy.
Qualifications Required skills and experience:
High school graduate or equivalent.
Two (2) to three (3) years of demonstrated experience in hospital patient access, registration, or patient accounts.
Extensive knowledge in third party, payor/regulatory agency requirements.
Working knowledge of computerized admission and accounts receivable systems.
Experience in basic computer software programs (Microsoft Word, Excel, and Outlook).
Demonstrated ability to develop others in areas of continuous process improvement, customer service delivery and self‑directed teamwork.
Excellent customer service skills.
Typing competency essential, 40‑45 wpm, and ten key calculator tests.
Requires the ability to handle a variety of tasks with speed and attention to detail and accuracy.
Some medical terminology.
Good written and verbal communication skills.
Ability to follow and complete detailed directions.
Must be detail oriented.
Requires good analytical and problem‑solving ability.
Preferred skills:
Previous experience in a health care environment, preferably Central Scheduling, Call Center, Physician’s office and/or other related health care experience is desired.
Additional Position Details
Job Type/FTE: Full Time (1.00)
Shift: Days
Location: Ingalls Main Campus- Harvey
Unit/Department: Insurance Verification
CBA Code: Non‑Union
Why Join Us For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area’s most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!
Equal Opportunity Statement UChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
Background & Physical Requirements All employees are required to complete a pre‑employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full‑time equivalent (1.0 FTE) and is reflective of current market data, reviewed annually. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits – UChicago Medicine.
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Base pay range: $52,800.00/hr - $61,600.00/hr
Job Description Join Ingalls Memorial Hospital as a
Patient Financial Counselor
at our
Harvey, IL
location. This position is 100% onsite and requires the candidate to be based in the greater Chicagoland area.
Responsibilities The
Patient Financial Counselor
works under the supervision of the Patient Access Manager and is responsible for:
Obtain/collect patient’s pertinent socioeconomic information.
Under general supervision, verify all insurance information provided by patients to ensure accurate and complete information according to third party payors and department protocols for billing purposes.
Identify and verify insurance benefits prior to patient service, when applicable.
Assure precertification requirements are met.
Follow up with case managers, patient access and billing managers if special circumstances exist to ensure maximum reimbursement for Ingalls Memorial Hospital.
Work closely with other hospital departments such as: Case Management, Medical Records, Admitting, Doctors’ offices, Surgery, Patient Financial Services, etc.
The ability to deal effectively, empathetically, but professionally with patients, Insurance Companies and the general public.
Support the team by assisting members to learn, develop and grow in their ability to contribute to results.
Demonstrate a positive, supportive attitude when providing assistance to patients, family members.
Monitor quality and productivity measurements which facilitate cost‑effective operations.
Excellent Customer Service skills.
Follow up on daily correspondence.
Review pre‑registered encounters and appointments to insure proper pre‑cert and authorizations.
Handle phone calls from insurance companies, doctor offices and internal departments.
Stay abreast of all insurance verification rules and regulations.
Maintain that all encounters needing verification are completed within 24 hours.
Require the ability to handle a variety of tasks with speed, and attention to detail and accuracy.
Qualifications Required skills and experience:
High school graduate or equivalent.
Two (2) to three (3) years of demonstrated experience in hospital patient access, registration, or patient accounts.
Extensive knowledge in third party, payor/regulatory agency requirements.
Working knowledge of computerized admission and accounts receivable systems.
Experience in basic computer software programs (Microsoft Word, Excel, and Outlook).
Demonstrated ability to develop others in areas of continuous process improvement, customer service delivery and self‑directed teamwork.
Excellent customer service skills.
Typing competency essential, 40‑45 wpm, and ten key calculator tests.
Requires the ability to handle a variety of tasks with speed and attention to detail and accuracy.
Some medical terminology.
Good written and verbal communication skills.
Ability to follow and complete detailed directions.
Must be detail oriented.
Requires good analytical and problem‑solving ability.
Preferred skills:
Previous experience in a health care environment, preferably Central Scheduling, Call Center, Physician’s office and/or other related health care experience is desired.
Additional Position Details
Job Type/FTE: Full Time (1.00)
Shift: Days
Location: Ingalls Main Campus- Harvey
Unit/Department: Insurance Verification
CBA Code: Non‑Union
Why Join Us For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area’s most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!
Equal Opportunity Statement UChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
Background & Physical Requirements All employees are required to complete a pre‑employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full‑time equivalent (1.0 FTE) and is reflective of current market data, reviewed annually. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits – UChicago Medicine.
#J-18808-Ljbffr