Txdot
Overview
ITD Information Specialist - (2502885)
Position Information
Are you passionate about communications and enabling change for a large agency? Join the Texas Department of Transportation as an Information Specialist. In this dynamic role, you will be at the forefront of our communications efforts, coordinating, evaluating, and conducting research, writing, editing, and producing a variety of informational materials for the Information Technology Division (ITD).
– Be part of a team that values innovation and creativity. – Make a meaningful impact on the Texas Department of Transportation’s communications efforts. – Enjoy a collaborative and supportive work environment. – Take advantage of opportunities for professional growth and development.
If you are ready to take on this exciting challenge and contribute to the success of the Texas Department of Transportation, we encourage you to apply!
Salary and Location
Minimum Salary: 55,000.00
Maximum Salary: 65,000.00
Pay Basis: Yearly
FLSA Status: Nonexempt
Work Location: Stassney HQ - Main, 6230 East Stassney Lane, Austin 78744
Travel: Yes, up to 5%
Shift: Day, 40 hours per week, Monday – Friday
Location Flexibility: Onsite
Benefits and Perks TxDOT offers a comprehensive range of benefits and programs, including:
Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full-Time Employees
On-the-Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family-Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many offices statewide are designated as Texas Mother-Friendly Worksites. This reflects our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package, please visit: Total Compensation Package
To view benefits available to all State of Texas employees, visit: Benefits at a Glance | ERS (texas.gov)
Responsibilities Performs informational and communications work involving the collection of information to develop, create, and produce content and materials for release to various communications media on behalf of the Information Technology Division. Develops and disseminates internal and external division communications. Reports to the Business Engagement and Communications Branch Manager. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.
Drives efforts to reach out to appropriate stakeholders to help define and clarify business requirements, operational needs, informational needs, etc.
Develops and implements customer engagement programs/activities to increase customer satisfaction based on analysis of customer data from surveys, metrics, focus groups, one-on-one interviews, etc.
Develops robust communications plans to support informational needs of end users.
Provides assistance on various customer-facing issues as requested.
Provides guidance/direction/support as needed for IT initiatives and outreach activities such as IT University training and staff onboarding.
Serves as IT backup for Change Advisory Board (CAB) communications, ensuring CAB process communications are properly followed and approved through ITD leadership.
Develops solutions to organizational issues, creates and drives change management strategies, and/or conducts training for implementation.
Oversees stakeholder activities and programs that lead to robust end-user adoption of IT systems and high customer satisfaction.
Serves as an advisor for change management and communications activities associated with IT.
Minimum Qualifications Education Bachelor's Degree in Communications, Public Relations, Business or related discipline. Relevant experience may be substituted for education on a year-for-year basis.
Experience No experience required. (Experience can be satisfied by full-time or prorated part-time equivalent).
Licenses and Certifications Valid driver’s license. This position requires driving a state vehicle.
Preferred Qualifications
Communicate effectively
Knowledge of information systems support and maintenance
Developing IT strategies based on business goals and objectives
Exercises logic and reasoning to define problems and draw valid conclusions
Monitors and evaluates progress to ensure timely and successful completion
Analyzes issues and information to develop logical solutions and recommendations
Maintains effective working relationships with others
Leads, assigns, reviews and monitors the work of others
Communicates technical information effectively and negotiates to align with TxDOT goals
Analytical and critical thinking
Collaborates with internal and external stakeholders to achieve organizational goals
Physical Requirements and Working Conditions
Close visual acuity; data/figures; computer screen
Light work: ability to lift up to 20 lbs; frequently 10 lbs
Repetitive motion of wrists, hands, and fingers
Sedentary work: occasional lifting of files/small tools
Standing for prolonged periods
To be selected for and continue employment in this position, the selected incumbent must maintain the security or integrity of the agency’s critical infrastructure and will be subject to regular assessments of criminal history and/or reviewed for connections to foreign adversaries.
Additional Job Details Job: Travel/Public Information
Schedule: Full-time
Employee Status: Regular
Job Type: Standard
Job Level: Non-Management
Job Posting: Oct 7, 2025, 11:31:50 AM
Unposting Date: Oct 21, 2025, 9:59:00 PM
Equal Opportunity and Accommodations TxDOT is committed to hiring veterans and is an Equal Opportunity Employer. If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Act (ADA) of 1990.
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Position Information
Are you passionate about communications and enabling change for a large agency? Join the Texas Department of Transportation as an Information Specialist. In this dynamic role, you will be at the forefront of our communications efforts, coordinating, evaluating, and conducting research, writing, editing, and producing a variety of informational materials for the Information Technology Division (ITD).
– Be part of a team that values innovation and creativity. – Make a meaningful impact on the Texas Department of Transportation’s communications efforts. – Enjoy a collaborative and supportive work environment. – Take advantage of opportunities for professional growth and development.
If you are ready to take on this exciting challenge and contribute to the success of the Texas Department of Transportation, we encourage you to apply!
Salary and Location
Minimum Salary: 55,000.00
Maximum Salary: 65,000.00
Pay Basis: Yearly
FLSA Status: Nonexempt
Work Location: Stassney HQ - Main, 6230 East Stassney Lane, Austin 78744
Travel: Yes, up to 5%
Shift: Day, 40 hours per week, Monday – Friday
Location Flexibility: Onsite
Benefits and Perks TxDOT offers a comprehensive range of benefits and programs, including:
Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full-Time Employees
On-the-Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family-Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many offices statewide are designated as Texas Mother-Friendly Worksites. This reflects our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package, please visit: Total Compensation Package
To view benefits available to all State of Texas employees, visit: Benefits at a Glance | ERS (texas.gov)
Responsibilities Performs informational and communications work involving the collection of information to develop, create, and produce content and materials for release to various communications media on behalf of the Information Technology Division. Develops and disseminates internal and external division communications. Reports to the Business Engagement and Communications Branch Manager. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.
Drives efforts to reach out to appropriate stakeholders to help define and clarify business requirements, operational needs, informational needs, etc.
Develops and implements customer engagement programs/activities to increase customer satisfaction based on analysis of customer data from surveys, metrics, focus groups, one-on-one interviews, etc.
Develops robust communications plans to support informational needs of end users.
Provides assistance on various customer-facing issues as requested.
Provides guidance/direction/support as needed for IT initiatives and outreach activities such as IT University training and staff onboarding.
Serves as IT backup for Change Advisory Board (CAB) communications, ensuring CAB process communications are properly followed and approved through ITD leadership.
Develops solutions to organizational issues, creates and drives change management strategies, and/or conducts training for implementation.
Oversees stakeholder activities and programs that lead to robust end-user adoption of IT systems and high customer satisfaction.
Serves as an advisor for change management and communications activities associated with IT.
Minimum Qualifications Education Bachelor's Degree in Communications, Public Relations, Business or related discipline. Relevant experience may be substituted for education on a year-for-year basis.
Experience No experience required. (Experience can be satisfied by full-time or prorated part-time equivalent).
Licenses and Certifications Valid driver’s license. This position requires driving a state vehicle.
Preferred Qualifications
Communicate effectively
Knowledge of information systems support and maintenance
Developing IT strategies based on business goals and objectives
Exercises logic and reasoning to define problems and draw valid conclusions
Monitors and evaluates progress to ensure timely and successful completion
Analyzes issues and information to develop logical solutions and recommendations
Maintains effective working relationships with others
Leads, assigns, reviews and monitors the work of others
Communicates technical information effectively and negotiates to align with TxDOT goals
Analytical and critical thinking
Collaborates with internal and external stakeholders to achieve organizational goals
Physical Requirements and Working Conditions
Close visual acuity; data/figures; computer screen
Light work: ability to lift up to 20 lbs; frequently 10 lbs
Repetitive motion of wrists, hands, and fingers
Sedentary work: occasional lifting of files/small tools
Standing for prolonged periods
To be selected for and continue employment in this position, the selected incumbent must maintain the security or integrity of the agency’s critical infrastructure and will be subject to regular assessments of criminal history and/or reviewed for connections to foreign adversaries.
Additional Job Details Job: Travel/Public Information
Schedule: Full-time
Employee Status: Regular
Job Type: Standard
Job Level: Non-Management
Job Posting: Oct 7, 2025, 11:31:50 AM
Unposting Date: Oct 21, 2025, 9:59:00 PM
Equal Opportunity and Accommodations TxDOT is committed to hiring veterans and is an Equal Opportunity Employer. If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Act (ADA) of 1990.
#J-18808-Ljbffr