Sentinel
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Guest Services Agent-1
role at
Sentinel
2 days ago Be among the first 25 applicants
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans and paid time off, as well as unique perks such as on-site wellness programs, local discounts and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
Pyramid Global Hospitality ("Pyramid") is a leading hotel management company, operating in the US, Caribbean and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston and London. What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. In addition to competitive salary and bonus packages we also offer a comprehensive benefits program.
Medical, dental and vision insurance
Supplemental Medical insurance
Basic Life and accidental dismemberment
Life insurance buy ups
Employee assistance programs
Competitive matching 401 k
Pet insurance
Hotel discounts program
Paid time off
Overview We are looking for a highly motivated individual to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits and refunds.
Assist other departments as needed.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Restaurants
Referrals increase your chances of interviewing at Sentinel by 2x
Get notified about new Guest Service Representative jobs in
Portland, OR .
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Guest Services Agent-1
role at
Sentinel
2 days ago Be among the first 25 applicants
About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans and paid time off, as well as unique perks such as on-site wellness programs, local discounts and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
Pyramid Global Hospitality ("Pyramid") is a leading hotel management company, operating in the US, Caribbean and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston and London. What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. In addition to competitive salary and bonus packages we also offer a comprehensive benefits program.
Medical, dental and vision insurance
Supplemental Medical insurance
Basic Life and accidental dismemberment
Life insurance buy ups
Employee assistance programs
Competitive matching 401 k
Pet insurance
Hotel discounts program
Paid time off
Overview We are looking for a highly motivated individual to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits and refunds.
Assist other departments as needed.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Restaurants
Referrals increase your chances of interviewing at Sentinel by 2x
Get notified about new Guest Service Representative jobs in
Portland, OR .
#J-18808-Ljbffr