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Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.

Retail Associate - Donation Receiving Attendant

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc., East Canton, Ohio, United States, 44730

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Retail Associate - Donation Receiving Attendant

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Retail Associate - Donation Receiving Attendant

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Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. Retail Associate - Donation Receiving Attendant

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Retail Associate - Donation Receiving Attendant

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Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. Get AI-powered advice on this job and more exclusive features. Join our fun, flexible, fast-paced team at Goodwill in Jackson Township, Ohio!

Some of the great perks of working at Goodwill

Bonus incentive plan Generous paid time off Retirement planning with company match Employee Assistance Program Employee discount

Employees who work full-time are also eligible for

Medical, dental, & vision benefits at a fraction of the premium cost Short-term and long-term disability insurance at no cost Life insurance at no cost Paid holidays

At Goodwill, we are dedicated to making a difference in our community by fostering meaningful connections and creating opportunities. As a Donor Greeter, you'll play a key role in supporting our mission by ensuring donors feel appreciated and valued while contributing to our efforts to repurpose goods and reduce waste.

The Donor Greeter maintains positive donor relations by warmly greeting, assisting, and thanking donors. This role involves presorting donations according to agency guidelines and representing the organization in a friendly and professional manner.

Essential Functions

Ensure 100% donor and customer satisfaction through prompt and courteous service. Greet donors with enthusiasm, assist with unloading donations, offer tax receipts, and maintain accurate daily donation counts. Keep the donor area neat, organized, and safe. Report any equipment malfunctions or building issues to leadership. Secure the donor door at the end of each day, ensuring all protocols are followed. Notify leadership of sizable items that require special handling. Handle donations carefully, presorting items into categories (e.g., apparel, shoes, wares) as per agency policies. Tag and place sorted items in assigned areas while maintaining safety standards, such as adhering to the two-finger rule when filling and stacking totes. Process materials to support production goals, directly or indirectly. Provide every donor with a tax receipt and conclude each interaction with, "You changed a life today, thank you!"

Qualifications

Previous experience working with the public is preferred. Ability to interact with donors and customers using courtesy and tact. Strong organizational and multitasking skills

Make an impact today - join us in creating positive changes for our community!

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

Job Posted by ApplicantPro Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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