Goodwillgoodskills
Retail Associate - Donation Receiving Attendant
Goodwillgoodskills, Cleveland, Ohio, us, 44101
Retail Associate - Donation Receiving Attendant
2 weeks ago Be among the first 25 applicants
Join our fun, flexible, fast-paced team at Goodwill! We are hiring Donation Receiving Associates for our newest location in Gordon Square. Some of the great perks of working at Goodwill:
Bonus incentive plan
Generous paid time off
Retirement planning with company match
Employee Assistance Program
Employee discount
Employees who work full-time are also eligible for:
Medical, dental, & vision benefits at a fraction of the premium cost
Short-term and long-term disability insurance at no cost
Life insurance at no cost
Paid holidays
At Goodwill, we are dedicated to making a difference in our community by fostering meaningful connections and creating opportunities. As a Donor Greeter, you'll play a key role in supporting our mission by ensuring donors feel appreciated and valued while contributing to our efforts to repurpose goods and reduce waste. In this role, you maintain positive donor relations by warmly greeting, assisting, and thanking donors. This role involves presorting donations according to agency guidelines and representing the organization in a friendly and professional manner.
Essential Functions
Ensure 100% donor and customer satisfaction through prompt and courteous service.
Greet donors with enthusiasm, assist with unloading donations, offer tax receipts, and maintain accurate daily donation counts.
Keep the donor area neat, organized, and safe. Report any equipment malfunctions or building issues to leadership.
Secure the donor door at the end of each day, ensuring all protocols are followed.
Notify leadership of sizable items that require special handling.
Handle donations carefully, presorting items into categories (e.g., apparel, shoes, wares) per agency policies.
Tag and place sorted items in assigned areas while maintaining safety standards, such as adhering to the two-finger rule when filling and stacking totes.
Process materials to support production goals, directly or indirectly.
Provide every donor with a tax receipt and conclude each interaction with, "You changed a life today, thank you!"
Qualifications
Previous experience working with the public is preferred.
Ability to interact with donors and customers using courtesy and tact.
Strong organizational and multitasking skills.
Make an impact today - join us in creating positive changes for our community! Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Non-profit Organizations
#J-18808-Ljbffr
Join our fun, flexible, fast-paced team at Goodwill! We are hiring Donation Receiving Associates for our newest location in Gordon Square. Some of the great perks of working at Goodwill:
Bonus incentive plan
Generous paid time off
Retirement planning with company match
Employee Assistance Program
Employee discount
Employees who work full-time are also eligible for:
Medical, dental, & vision benefits at a fraction of the premium cost
Short-term and long-term disability insurance at no cost
Life insurance at no cost
Paid holidays
At Goodwill, we are dedicated to making a difference in our community by fostering meaningful connections and creating opportunities. As a Donor Greeter, you'll play a key role in supporting our mission by ensuring donors feel appreciated and valued while contributing to our efforts to repurpose goods and reduce waste. In this role, you maintain positive donor relations by warmly greeting, assisting, and thanking donors. This role involves presorting donations according to agency guidelines and representing the organization in a friendly and professional manner.
Essential Functions
Ensure 100% donor and customer satisfaction through prompt and courteous service.
Greet donors with enthusiasm, assist with unloading donations, offer tax receipts, and maintain accurate daily donation counts.
Keep the donor area neat, organized, and safe. Report any equipment malfunctions or building issues to leadership.
Secure the donor door at the end of each day, ensuring all protocols are followed.
Notify leadership of sizable items that require special handling.
Handle donations carefully, presorting items into categories (e.g., apparel, shoes, wares) per agency policies.
Tag and place sorted items in assigned areas while maintaining safety standards, such as adhering to the two-finger rule when filling and stacking totes.
Process materials to support production goals, directly or indirectly.
Provide every donor with a tax receipt and conclude each interaction with, "You changed a life today, thank you!"
Qualifications
Previous experience working with the public is preferred.
Ability to interact with donors and customers using courtesy and tact.
Strong organizational and multitasking skills.
Make an impact today - join us in creating positive changes for our community! Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Non-profit Organizations
#J-18808-Ljbffr