CJ Logistics America
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Account, Manager
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Account, Manager
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CJ Logistics America Position Overview: Account Manager
We are seeking a Client Relationship Management – Serve as the primary point of contact for assigned accounts, fostering strong relationships and trust. Account Retention – Ensure customer satisfaction by proactively addressing concerns and delivering consistent, high-quality service. Growth Opportunities – Identify and pursue opportunities to expand services and increase revenue within existing accounts. Operational Coordination – Collaborate with internal teams to ensure seamless execution of shipments, accurate documentation, and timely communication. Performance Monitoring – Track and analyze account performance; provide insights and recommendations to improve service and strengthen partnerships. Reporting – Deliver regular updates to clients regarding shipment status, key performance metrics, and strategic insights. Problem Resolution – Respond promptly to operational issues, shipment delays, or service disruptions, ensuring client expectations are met or exceeded. Client Education – Keep clients informed of new services, industry trends, and company updates to encourage ongoing engagement and loyalty. CRM Management – Maintain accurate, up-to-date records of account activities, communications, and opportunities in the CRM system.
Description
Position Overview: Account Manager
We are seeking a
proactive and customer-focused Account Manager
to oversee and grow client relationships. This role is centered on account management—ensuring client satisfaction, retention, and the identification of growth opportunities. The ideal candidate will excel at building strong relationships, resolving issues promptly, and consistently delivering exceptional service.
Essential Duties & Responsibilities
Client Relationship Management – Serve as the primary point of contact for assigned accounts, fostering strong relationships and trust. Account Retention – Ensure customer satisfaction by proactively addressing concerns and delivering consistent, high-quality service. Growth Opportunities – Identify and pursue opportunities to expand services and increase revenue within existing accounts. Operational Coordination – Collaborate with internal teams to ensure seamless execution of shipments, accurate documentation, and timely communication. Performance Monitoring – Track and analyze account performance; provide insights and recommendations to improve service and strengthen partnerships. Reporting – Deliver regular updates to clients regarding shipment status, key performance metrics, and strategic insights. Problem Resolution – Respond promptly to operational issues, shipment delays, or service disruptions, ensuring client expectations are met or exceeded. Client Education – Keep clients informed of new services, industry trends, and company updates to encourage ongoing engagement and loyalty. CRM Management – Maintain accurate, up-to-date records of account activities, communications, and opportunities in the CRM system.
Experience
Requirements & Qualifications
2+ years of experience in account management, logistics, or a related customer-facing role. Prior experience in freight brokerage or the logistics industry is a strong plus.
Education
Bachelor’s degree in Business, Logistics, or a related field (preferred).
Skills
Excellent communication and interpersonal abilities. Strong problem-solving and conflict-resolution skills. Detail-oriented with excellent organizational and multitasking capabilities. Proficient in CRM software and Microsoft Office Suite. Familiarity with freight operations and TMS (Transportation Management Systems) is a plus. Bilingual in Korean is preferred but not required.
Attributes
Client-focused with a dedication to building and maintaining long-term relationships. Self-motivated and capable of working independently as well as collaboratively. Adaptable and effective in fast-paced, high-pressure environments.
Pay, Benefits & More
Salary Range: $50,000 – $60,000 Comprehensive Benefits Package: Full health insurance (medical, dental, and vision) 401(k) with company match Life insurance Tuition assistance Paid Time Off (PTO) And more! Company Culture: Rapidly growing organization with a proven performance record. Open-door, collaborative work environment. High-performance culture centered around a growth mindset and continuous improvement. Clear pathways for career advancement and professional development.
CJ Logistics About Statement:
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the well-being of the end consumer, our customers, and our employees. CJ Logistics is responsible for the North American region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based on race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at CJ Logistics America by 2x Sign in to set job alerts for “Account Manager” roles.
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Account, Manager
role at
CJ Logistics America Continue with Google Continue with Google 2 days ago Be among the first 25 applicants Join to apply for the
Account, Manager
role at
CJ Logistics America Position Overview: Account Manager
We are seeking a Client Relationship Management – Serve as the primary point of contact for assigned accounts, fostering strong relationships and trust. Account Retention – Ensure customer satisfaction by proactively addressing concerns and delivering consistent, high-quality service. Growth Opportunities – Identify and pursue opportunities to expand services and increase revenue within existing accounts. Operational Coordination – Collaborate with internal teams to ensure seamless execution of shipments, accurate documentation, and timely communication. Performance Monitoring – Track and analyze account performance; provide insights and recommendations to improve service and strengthen partnerships. Reporting – Deliver regular updates to clients regarding shipment status, key performance metrics, and strategic insights. Problem Resolution – Respond promptly to operational issues, shipment delays, or service disruptions, ensuring client expectations are met or exceeded. Client Education – Keep clients informed of new services, industry trends, and company updates to encourage ongoing engagement and loyalty. CRM Management – Maintain accurate, up-to-date records of account activities, communications, and opportunities in the CRM system.
Description
Position Overview: Account Manager
We are seeking a
proactive and customer-focused Account Manager
to oversee and grow client relationships. This role is centered on account management—ensuring client satisfaction, retention, and the identification of growth opportunities. The ideal candidate will excel at building strong relationships, resolving issues promptly, and consistently delivering exceptional service.
Essential Duties & Responsibilities
Client Relationship Management – Serve as the primary point of contact for assigned accounts, fostering strong relationships and trust. Account Retention – Ensure customer satisfaction by proactively addressing concerns and delivering consistent, high-quality service. Growth Opportunities – Identify and pursue opportunities to expand services and increase revenue within existing accounts. Operational Coordination – Collaborate with internal teams to ensure seamless execution of shipments, accurate documentation, and timely communication. Performance Monitoring – Track and analyze account performance; provide insights and recommendations to improve service and strengthen partnerships. Reporting – Deliver regular updates to clients regarding shipment status, key performance metrics, and strategic insights. Problem Resolution – Respond promptly to operational issues, shipment delays, or service disruptions, ensuring client expectations are met or exceeded. Client Education – Keep clients informed of new services, industry trends, and company updates to encourage ongoing engagement and loyalty. CRM Management – Maintain accurate, up-to-date records of account activities, communications, and opportunities in the CRM system.
Experience
Requirements & Qualifications
2+ years of experience in account management, logistics, or a related customer-facing role. Prior experience in freight brokerage or the logistics industry is a strong plus.
Education
Bachelor’s degree in Business, Logistics, or a related field (preferred).
Skills
Excellent communication and interpersonal abilities. Strong problem-solving and conflict-resolution skills. Detail-oriented with excellent organizational and multitasking capabilities. Proficient in CRM software and Microsoft Office Suite. Familiarity with freight operations and TMS (Transportation Management Systems) is a plus. Bilingual in Korean is preferred but not required.
Attributes
Client-focused with a dedication to building and maintaining long-term relationships. Self-motivated and capable of working independently as well as collaboratively. Adaptable and effective in fast-paced, high-pressure environments.
Pay, Benefits & More
Salary Range: $50,000 – $60,000 Comprehensive Benefits Package: Full health insurance (medical, dental, and vision) 401(k) with company match Life insurance Tuition assistance Paid Time Off (PTO) And more! Company Culture: Rapidly growing organization with a proven performance record. Open-door, collaborative work environment. High-performance culture centered around a growth mindset and continuous improvement. Clear pathways for career advancement and professional development.
CJ Logistics About Statement:
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the well-being of the end consumer, our customers, and our employees. CJ Logistics is responsible for the North American region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based on race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at CJ Logistics America by 2x Sign in to set job alerts for “Account Manager” roles.
Continue with Google Continue with Google Continue with Google Continue with Google Chicago, IL $117,000 - $143,000 2 weeks ago Regional Account Manager, LinkedIn Sales Solutions
Chicago, IL $151,000 - $230,000 2 weeks ago Chicago, IL $109,000 - $152,000 1 week ago Greater Chicago Area $60,000 - $80,000 3 weeks ago Chicago, IL $60,000.00 - $80,000.00 1 week ago Northbrook, IL $83,300.00 - $139,100.00 1 week ago Chicago, IL $50,000.00 - $65,000.00 2 days ago Sr. Account Executive, Large Customer, Marketing Solutions
Chicago, IL $162,000.00 - $246,000.00 1 week ago National Account Manager - Convenience Stores
Chicago, IL $135,000.00 - $155,000.00 2 weeks ago Chicago, IL $135,000.00 - $155,000.00 2 weeks ago Entry Level Account Manager - Schaumburg, IL
Chicago, IL $103,000.00 - $148,000.00 1 week ago Chicago, IL $56,000.00 - $85,000.00 3 weeks ago Chicago, IL $122,000.00 - $202,400.00 3 weeks ago Chicago, IL $80,000.00 - $90,000.00 1 week ago Chicago, IL $62,300.00 - $100,000.00 1 week ago National Account Manager: Convenience and Petroleum
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr