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Hyatt

Housekeeping Supervisor

Hyatt, Bethesda, Maryland, us, 20811

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Overview

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Housekeeping Supervisor

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Hyatt . Opportunity: Housekeeping Supervisor. Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Your Growth Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager Your Focus

Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and HHM core values. Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees). Train staff to clean rooms efficiently according to established standards or partner with external vendors to ensure staff is trained properly. Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. Issue cleaning supplies and equipment to associates. On occasion, clean rooms or assist staff with cleaning rooms. Address associate performance and behavior concerns by direct intervention with HHM associates or through vendors. Supervise laundry employees, if applicable. Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels. Follow sustainability guidelines and practices related to HHM’s EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area as needed. Ensure overall guest satisfaction. Perform other duties as requested by management. Qualifications

High School diploma preferred. Previous housekeeping experience or equivalent training required. Previous supervisory responsibility preferred. Benefits And Perks

Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context

Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Note:

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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