Kaizen Lab Inc.
Who Are We?
RAM Hotels – a dynamic, thriving,innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly andsteadfastly taken our place as a leader in the hospitality industry of corporateAmerica; while serving some of the most well-known midscale hotel brands in keymarkets throughout the Alabama and Georgia region. We strive to meet our customers’ demandswhile continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more thansimply switch companies to advance your career, you become part of the RAMHotels family!
POSITION:Sales Coordinator
JOB SUMMARY
The questionis, can you generate sales? Are youdriven to generate sales? Do you know what is important for a successfulsale? The Sales Coordinator position isprimarily responsible for supporting the Sales Manager and the SalesDepartment. The Sales Coordinator willassist in all aspects of in-house sales to include – telemarketing, sellingguest rooms, special guest requests, catering services and banquet facilities,etc. The Sales Coordinator will conductresearch, prepare statistical reports, collect and process sensitive data,resolve client concerns, and provide high-level administrative support. If this is what you enjoy doing, pleasecontinue to read further – this position has your name on it!
JOB RESPONSIBILITIES
Proactively identify, qualify, and solicit business throughdirect sales solicitation; secure new customers; maintain existingcustomers while executing sales plans strategy to maximize profitabilityof the hotel; follow up on leads to gain additional business throughaccount penetration and market saturation
Execute action plans, outline planned sales activities forthe week, month, and quarter for assigned market segments; preparestatistical reports and analysis; monitor sales automation system toregularly contact and trace frequency of existing client accounts;
Provide general clerical support to Sales & MarketingDepartments – to include filing, responding to emails, typing, faxing,copying, etc.; promote brand awareness internally and externally; assemblematerial and information packages – brochures, promotional items, etc.;serve as point of contact
Analyze current/potential market sales and trends; utilizeavailable resources to understand competitors’ strengths and weaknessesand capitalize on the opportunity with targeted market segments; initiateand follow-up on leads for respective market segment/territory through thebrand, management company, and other third-party resources
Collaboratively work with other hotel team members to ensuresales efforts are coordinated and complementary; conduct site inspectionswith clients; exhibit key features and benefits of hotel; preparepresentations when needed; work with internal departments regarding clientneeds; maintain confidentiality of proprietary information
Achieve sales revenue goals by managing to sell in-houseguests (this may include telephone contacts, greeting tours, insideappointments, converse with guests during the continental breakfast andthe rest of their stay with us);and room night through outside sales calls, telemarketing, hotelsite visits to include banquet facilities and tours, networking events;internet prospecting, etc.
Prepare sales-related documents throughout the sales process (createclient account records, client correspondence, sales agreements, generateproposals, contracts, and thank you letters for client accounts for theSales team)
Perform other tasks as necessary or required to meet orexceed guest satisfaction
PROFESSIONALEXPERIENCE
·
High school graduate or equivalent andtwo years work-related experience (administrative experience preferred) ·
Sales technique experience (preferred) ·
Experience in MS Office (Word, Excel,PowerPoint, Access) and Sales Operating System ·
Typing, data entry, and businessletter composition writing experience INDUSTRYEXPERIENCE ·
Previous experience in the hospitalityindustry (preferred) ·
Experience in hospitality sales (preferred) REQUIRED SKILLS ·
Must be able to travel – up to 20% ·
Must always display professionalism ·
Persuasive interpersonal skills,self-directed, and independent ·
Must be flexible to work variedschedules ·
Excellent written and oral communicationskills ·
Ability to multi-task, listenattentively, problem-solve, and pay attention to detail ESSENTIAL SKILLS Ability to express compassionwhile remaining composed; ability to remain calm and focused while workingunder pressure Ability to understand financialdocuments, information, data, etc.; and the ability to integrate Promote the property bydemonstrating a “top-notch” attitude toward our guests which includesanticipating the guests needs – be proactive Ensure that you are always apositive representation of the property; embrace and respect diversity andmulti-cultural environments BENEFITS RAM Hotels hires the best people, we workextremely hard to provide benefits that make work-life balance that much moreenjoyable. As a leader in thehospitality industry, we promote advancement opportunities, we offer oureligible employees comprehensive health benefit packages for you and yourfamily, vacation time, quarterly bonuses,
401K,
and otheradditional perks being an employee of RAM Hotels. RAM Hotels
isan Equal Opportunity/Affirmation Action employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability, or protected veteran status.
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High school graduate or equivalent andtwo years work-related experience (administrative experience preferred) ·
Sales technique experience (preferred) ·
Experience in MS Office (Word, Excel,PowerPoint, Access) and Sales Operating System ·
Typing, data entry, and businessletter composition writing experience INDUSTRYEXPERIENCE ·
Previous experience in the hospitalityindustry (preferred) ·
Experience in hospitality sales (preferred) REQUIRED SKILLS ·
Must be able to travel – up to 20% ·
Must always display professionalism ·
Persuasive interpersonal skills,self-directed, and independent ·
Must be flexible to work variedschedules ·
Excellent written and oral communicationskills ·
Ability to multi-task, listenattentively, problem-solve, and pay attention to detail ESSENTIAL SKILLS Ability to express compassionwhile remaining composed; ability to remain calm and focused while workingunder pressure Ability to understand financialdocuments, information, data, etc.; and the ability to integrate Promote the property bydemonstrating a “top-notch” attitude toward our guests which includesanticipating the guests needs – be proactive Ensure that you are always apositive representation of the property; embrace and respect diversity andmulti-cultural environments BENEFITS RAM Hotels hires the best people, we workextremely hard to provide benefits that make work-life balance that much moreenjoyable. As a leader in thehospitality industry, we promote advancement opportunities, we offer oureligible employees comprehensive health benefit packages for you and yourfamily, vacation time, quarterly bonuses,
401K,
and otheradditional perks being an employee of RAM Hotels. RAM Hotels
isan Equal Opportunity/Affirmation Action employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability, or protected veteran status.
#J-18808-Ljbffr