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Macy's

Retail Commission Sales Associate - Fine Jewelry, Burbank Town Center - Flex

Macy's, Burbank, California, United States, 91520

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Retail Commission Sales Associate - Fine Jewelry, Burbank Town Center - Flex

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life's special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals, other key responsibilities of the role include promoting our loyalty and warranty programs, supporting inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise. Job Responsibilities: Provide outstanding customer service and create personalized shopping experiences Demonstrate superior product knowledge and educate customers on fine jewelry and luxury brands Build lasting client relationships through consultative selling and genuine hospitality Promote loyalty and warranty programs, and support inventory and fulfillment activities Support special events and ensure the security, accuracy, and presentation of merchandise Requirements: Flexible availability, including days, evenings, weekends, and holidays Ability to understand and communicate effectively with customers, co-workers, and supervisors Ability to read and understand employment policies and safety rules/procedures in English 1-2 years of related experience required What We Offer: Competitive pay and benefits Comprehensive health and wellness coverage 401(k) match Paid time off and eight paid holidays Continuous learning and leadership development opportunities Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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