Monk Tree Partners
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Overview
Job Title:
Sales Operations Manager (Full-Time) Location:
Los Angeles, CA (In office) Salary:
Starting at $120,000 About the Role
We are seeking a highly experienced
Sales Operations Manager
to oversee and optimize our eCommerce and retail chain store operations (Brick & Mortar). This role will be responsible for ensuring seamless order processing, inventory management, logistics, and reporting, with a strong focus on efficiency, accuracy, and scalability to support our continued growth. Responsibilities
Lead and oversee all
eCommerce and retail order (Brick & Mortar)
processing activities. Provide timely reports and business insights to the Managing Director. Partner with the Accounting Manager on day-to-day data reconciliation and sales reporting. Manage inventory levels across key retail channels including Amazon, Costco, Macy’s, and Williams-Sonoma. Forecast product demand
to maintain in-stock status and appropriate inventory turns. Oversee receiving, warehousing, distribution, and fulfillment operations. Coordinate and optimize the order cycle to ensure accuracy and efficiency. Manage 3PL warehouse operations, ensuring compliance with company policies and vision. Drive cost-effective freight and logistics strategies while maintaining customer delivery expectations. Identify and resolve operational/logistical issues in a timely manner. Monitor quality, quantity, cost, and efficiency across all supply chain activities. Ensure compliance with company policies, deadlines, and performance standards. Perform additional duties as needed to support the business. Qualifications
7+ years of proven eCommerce operations experience, including experience with Amazon Vendor Central. Minimum of 7 years in operational leadership roles, with at least 4 years of people management experience. Strong expertise in logistics, supply chain, and domestic/international operations. Proficiency in ERP platforms (NetSuite preferred) for reporting, forecasting, and process optimization. Exceptional organizational, analytical, and problem-solving skills. Strong communication skills, with the ability to simplify complex processes for diverse audiences. Highly detail-oriented, proactive, and able to thrive in a fast-paced environment. Proficiency in Microsoft Office (Word, Excel, PowerPoint). General knowledge of accounting practices and the ability to perform accurate calculations. Professional phone and written communication etiquette.
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Job Title:
Sales Operations Manager (Full-Time) Location:
Los Angeles, CA (In office) Salary:
Starting at $120,000 About the Role
We are seeking a highly experienced
Sales Operations Manager
to oversee and optimize our eCommerce and retail chain store operations (Brick & Mortar). This role will be responsible for ensuring seamless order processing, inventory management, logistics, and reporting, with a strong focus on efficiency, accuracy, and scalability to support our continued growth. Responsibilities
Lead and oversee all
eCommerce and retail order (Brick & Mortar)
processing activities. Provide timely reports and business insights to the Managing Director. Partner with the Accounting Manager on day-to-day data reconciliation and sales reporting. Manage inventory levels across key retail channels including Amazon, Costco, Macy’s, and Williams-Sonoma. Forecast product demand
to maintain in-stock status and appropriate inventory turns. Oversee receiving, warehousing, distribution, and fulfillment operations. Coordinate and optimize the order cycle to ensure accuracy and efficiency. Manage 3PL warehouse operations, ensuring compliance with company policies and vision. Drive cost-effective freight and logistics strategies while maintaining customer delivery expectations. Identify and resolve operational/logistical issues in a timely manner. Monitor quality, quantity, cost, and efficiency across all supply chain activities. Ensure compliance with company policies, deadlines, and performance standards. Perform additional duties as needed to support the business. Qualifications
7+ years of proven eCommerce operations experience, including experience with Amazon Vendor Central. Minimum of 7 years in operational leadership roles, with at least 4 years of people management experience. Strong expertise in logistics, supply chain, and domestic/international operations. Proficiency in ERP platforms (NetSuite preferred) for reporting, forecasting, and process optimization. Exceptional organizational, analytical, and problem-solving skills. Strong communication skills, with the ability to simplify complex processes for diverse audiences. Highly detail-oriented, proactive, and able to thrive in a fast-paced environment. Proficiency in Microsoft Office (Word, Excel, PowerPoint). General knowledge of accounting practices and the ability to perform accurate calculations. Professional phone and written communication etiquette.
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