Cuckoo Electronics America, Inc.
Operations Manager
Cuckoo Electronics America, Inc., Cerritos, California, United States, 90703
Summary:
We are seeking an experienced Operations Manager to join our team at our headquarters in Cerritos, California. The Operations Manager will oversee daily operations, ensuring efficiency and excellence in our processes. This role is crucial to maintaining high standards and driving continuous improvement across various departments.
Responsibilities
Oversee overall eCommerce and retail order processing
Provide frequently timely reports and analysis for ecommerce business insights to Managing Director
Cooperate with Accounting Manager for day‑to‑day data and sales revision
Update inventory level to key retail channels such as Amazon, Costco, Macy’s, Williams‑Sonoma, etc.
Oversight and management of product forecasting to ensure in‑stock status with appropriate turns to support a high digital growth environment
Oversee receiving, warehousing, distribution and operations
Coordinating and controlling the order cycle
Strategically manage 3PL warehouse in compliance with company’s policies and vision
Focus on efficiency and cost effectiveness of freight operations to balance customer delivery requirements with cost per delivery requirements
Identify problems or delays related to logistics and report in a timely manner
Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods
Ability to work under tight deadlines and manage multiple tasks simultaneously
Be proactive and responsible for work and personal actions
Understand and follow company rules and regulations
Perform all other duties as assigned and required
Qualifications
Proven track record of 7+ years of eCommerce product experience is strongly preferred, with 7 years of lead experience. (Including Amazon Vendor Business)
Minimum of 7 years of relevant in-depth experience in an operational environment with at least 4 years of experience effectively managing and developing team members to ensure high performance, accountability and personal growth
Solid knowledge of the transportation industry and logistics
Strong proficiency in ERP platforms such as NetSuite, with the ability to leverage system capabilities for reporting, forecasting and process optimization
Strong written and verbal communication skills. Ability to communicate complex ideas and processes in a simplified manner
Must be extremely organized, detail oriented and possess the drive to succeed within a fast‑paced environment
Proven working experience as a logistics manager for domestic and international operations
Excellent analytical, problem solving and organizational skills
Proficiency in the Microsoft Office Suite of products including Word, Excel and PowerPoint
Effective verbal and written communication skills
General knowledge and understanding of accounting procedures
Ability to perform mathematical calculations quickly and accurately
Ability to multi‑task and maintain accuracy is required
Excellent phone skills and etiquette required
Salary Range: $120-160K
Equal Employment Opportunity
Cuckoo Electronics America is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other legally protected status.
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We are seeking an experienced Operations Manager to join our team at our headquarters in Cerritos, California. The Operations Manager will oversee daily operations, ensuring efficiency and excellence in our processes. This role is crucial to maintaining high standards and driving continuous improvement across various departments.
Responsibilities
Oversee overall eCommerce and retail order processing
Provide frequently timely reports and analysis for ecommerce business insights to Managing Director
Cooperate with Accounting Manager for day‑to‑day data and sales revision
Update inventory level to key retail channels such as Amazon, Costco, Macy’s, Williams‑Sonoma, etc.
Oversight and management of product forecasting to ensure in‑stock status with appropriate turns to support a high digital growth environment
Oversee receiving, warehousing, distribution and operations
Coordinating and controlling the order cycle
Strategically manage 3PL warehouse in compliance with company’s policies and vision
Focus on efficiency and cost effectiveness of freight operations to balance customer delivery requirements with cost per delivery requirements
Identify problems or delays related to logistics and report in a timely manner
Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods
Ability to work under tight deadlines and manage multiple tasks simultaneously
Be proactive and responsible for work and personal actions
Understand and follow company rules and regulations
Perform all other duties as assigned and required
Qualifications
Proven track record of 7+ years of eCommerce product experience is strongly preferred, with 7 years of lead experience. (Including Amazon Vendor Business)
Minimum of 7 years of relevant in-depth experience in an operational environment with at least 4 years of experience effectively managing and developing team members to ensure high performance, accountability and personal growth
Solid knowledge of the transportation industry and logistics
Strong proficiency in ERP platforms such as NetSuite, with the ability to leverage system capabilities for reporting, forecasting and process optimization
Strong written and verbal communication skills. Ability to communicate complex ideas and processes in a simplified manner
Must be extremely organized, detail oriented and possess the drive to succeed within a fast‑paced environment
Proven working experience as a logistics manager for domestic and international operations
Excellent analytical, problem solving and organizational skills
Proficiency in the Microsoft Office Suite of products including Word, Excel and PowerPoint
Effective verbal and written communication skills
General knowledge and understanding of accounting procedures
Ability to perform mathematical calculations quickly and accurately
Ability to multi‑task and maintain accuracy is required
Excellent phone skills and etiquette required
Salary Range: $120-160K
Equal Employment Opportunity
Cuckoo Electronics America is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other legally protected status.
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