OPENLANE
Franchise Account Executive - (Remote CST) -Fargo, ND/Sioux Falls, SD/St. Louis,
OPENLANE, Kansas City, Missouri, United States, 64101
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Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. The ideal candidate will live in the Central Standard time zone, preferably in/near Fargo, ND, Sioux Falls, SD, St. Louis, MO or Jefferson City, MO. We are seeking a Franchise Account Executive with experience in sales & account management. You will be focused on creating the best possible customer experience while growing the business. You will coordinate with our internal operations teams and partner with the outside sales team to ensure customers have what they need to be successful. In this role, you will partner with outside counterparts to engage, support, and grow the customer base in your shared territory. The ideal candidate will have 3-5 years of experience in inside sales and/or account management and a proven track record in achieving successful outcomes and exceeding stated goals.
You Are: Strategic:
You take ownership of initiatives and can effectively analyze options to determine the best course of action. Collaborative:
You are a central point of contact between resources who can foster collaboration and ensure a shared understanding among stakeholders. Results-driven:
You are driven to reach new goals and can make decisions to maintain momentum toward your goals. Customer Obsessed:
You are a patient listener who respects and empathizes with your partners to clearly communicate simple solutions to improve efficiency. Technologically Savvy:
Once trained, you’re able to quickly master technology platforms/tools to support yourself, your team and your customers. You Will: Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes. Serve as a central point of contact between internal and external resources, providing product expertise and technical support to customers. Monitor and measure performance and sales for assigned territories, intervening and resolving issues that impact performance and customer satisfaction. Understand stakeholders' business objectives, forecasts, and performance metrics, and align technology and processes to meet their needs and grow the business. Work with operational resources to ensure timely resolution of issues while maintaining strong communication with stakeholders. Provide education and support to external stakeholders on program features and enhancements. Coach customers on best practices to thrive within our marketplace through personalized guidance and support.
Must Have’s: 3-5 years of related sales and/or account management experience. Strong understanding of online technologies and proficiency in Google Suite offerings. Proven track record as a proactive problem-solver, taking ownership of issues from start to finish. Excellent oral and written communication skills with a focus on customer service. Strong organizational, time management, and prioritization skills capable of handling multiple demands. Ability and willingness to travel to or within the assigned region, roughly 15% of the time every other month.
Nice to Have’s: Experience with Salesforce Bachelor's Degree Experience with DOMO or other data analysis tools Residence within the assigned territory is highly preferred
Compensation Range: Base Salary: $55-60k (Depending on experience, skill set, qualifications, and other relevant factors)
What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a globally traded organization Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries: Technology, Information and Media We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. The ideal candidate will live in the Central Standard time zone, preferably in/near Fargo, ND, Sioux Falls, SD, St. Louis, MO or Jefferson City, MO. We are seeking a Franchise Account Executive with experience in sales & account management. You will be focused on creating the best possible customer experience while growing the business. You will coordinate with our internal operations teams and partner with the outside sales team to ensure customers have what they need to be successful. In this role, you will partner with outside counterparts to engage, support, and grow the customer base in your shared territory. The ideal candidate will have 3-5 years of experience in inside sales and/or account management and a proven track record in achieving successful outcomes and exceeding stated goals.
You Are: Strategic:
You take ownership of initiatives and can effectively analyze options to determine the best course of action. Collaborative:
You are a central point of contact between resources who can foster collaboration and ensure a shared understanding among stakeholders. Results-driven:
You are driven to reach new goals and can make decisions to maintain momentum toward your goals. Customer Obsessed:
You are a patient listener who respects and empathizes with your partners to clearly communicate simple solutions to improve efficiency. Technologically Savvy:
Once trained, you’re able to quickly master technology platforms/tools to support yourself, your team and your customers. You Will: Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes. Serve as a central point of contact between internal and external resources, providing product expertise and technical support to customers. Monitor and measure performance and sales for assigned territories, intervening and resolving issues that impact performance and customer satisfaction. Understand stakeholders' business objectives, forecasts, and performance metrics, and align technology and processes to meet their needs and grow the business. Work with operational resources to ensure timely resolution of issues while maintaining strong communication with stakeholders. Provide education and support to external stakeholders on program features and enhancements. Coach customers on best practices to thrive within our marketplace through personalized guidance and support.
Must Have’s: 3-5 years of related sales and/or account management experience. Strong understanding of online technologies and proficiency in Google Suite offerings. Proven track record as a proactive problem-solver, taking ownership of issues from start to finish. Excellent oral and written communication skills with a focus on customer service. Strong organizational, time management, and prioritization skills capable of handling multiple demands. Ability and willingness to travel to or within the assigned region, roughly 15% of the time every other month.
Nice to Have’s: Experience with Salesforce Bachelor's Degree Experience with DOMO or other data analysis tools Residence within the assigned territory is highly preferred
Compensation Range: Base Salary: $55-60k (Depending on experience, skill set, qualifications, and other relevant factors)
What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a globally traded organization Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries: Technology, Information and Media We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr