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Massage Envy

Sales & Customer Service Associate

Massage Envy, Charlotte, North Carolina, United States, 28245

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Overview

Sales & Customer Service Associate

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Massage Envy

Arboretum. Do you have a passion for helping others? We support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Perks & Pay

Competitive base pay of $14/hour plus commissions Employer-paid healthcare including medical, dental and vision plans 401(k) Paid time off for full-time & part-time employees A flexible schedule for a better work/life balance In-depth product and service training Discounts on massage, skincare or stretch service each month 40% off all products Qualifications

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skin care services Day-to-Day

Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Culture & Support

Trained leadership that is invested in YOUR success Award programs (like Sales Associate of the Year) A caring community that strives to celebrate individuality and share knowledge Franchise and Employment Details

ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location. Job Details

Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Wellness and Fitness Services

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