TDS Telecommunications LLC
Overview
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As an
Account Manager
on our team, you will be responsible for managing an existing customer base, growing the existing customer base, and for new business account acquisition within a defined market/territory. Location:
This is an in-office position, meaning that you are to report out of the office every day of the week. Compensation:
Account Managers are targeted to make
$68,580+
per year ( Base + Commission ).
What’s in it for you?
Uncapped monthly commission
Full Benefits Package – Beginning first day of employment
Medical, Dental, Vision, and Life Insurance
3 Weeks Vacation and 2 Weeks Sick Time
Paid Holidays
401k eligible after 30 days with excellent company match
Discounted TDS services
Responsibilities
Manage existing account base by regularly contacting accounts (via phone and in person), acting as their resource for sales negotiations, and meeting or exceeding sales and revenue growth goals. Retain customers and reduce market churn. Educate on the industry, technology and TDS products and services.
Focus on market share growth by prospecting and selling new businesses. Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments. Build customer solutions, propose, and close sales to meet or exceed sales and revenue growth goals.
Create proposals, write, and submit accurate and timely new orders following the established sales process. Manage and submit moves, adds, changes and deletion orders (MACD) to the existing customer base.
Develop a tactical sales plan for prospecting, customer growth and retention to meet or exceed monthly, quarterly, and annual sales and revenue goals. Maintain accurate activity tracking, customer status and forecasts utilizing the CRM system. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis.
Attend industry and trade group meetings and local events as needed to increase corporate visibility, identify business opportunities, and develop industry contacts. Maintain relations with contacts and lead sources.
Perform other duties as assigned.
Qualifications Required Qualifications
2+ years of customer service experience
2+ years of inside or outside sales experience
Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation
Other Qualifications
Experience in successful prospecting and generating leads through cold calling
Access to cell phone
Previous Telecommunications experience
Winning “can-do” attitude and strong work ethic with a track record of success
Ability to set and attain goals with a structured plan, tracking and adjustment as needed
Well organized with good time management, multi-tasking, and attention to detail
Customer service orientation and a genuine interest in helping others
Comprehensive product and application knowledge with ability to resolve customer issues
Competitive nature with strong sales process knowledge
Energy to solve problems and drive change quickly
Ability to gather information, analyze data, consult others, and implement decisions
Excellent verbal and written communication skills
Ability to engage with customers at executive levels
Capacity to learn quickly and adapt
Ability to work independently or collaboratively as needed
Ability to meet sales quotas
Computer literacy (Excel, Word, email, Internet)
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply. Research shows many candidates hesitate to apply unless they meet 100% of the qualifications, but experience and skills come in many forms and can lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, apply today!
Benefits We offer comprehensive benefits to support health, financial well-being, and overall happiness. Associates scheduled to work 20 or more hours per week have access to:
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Associates working 30+ hours/week have access to Short-Term & Long-Term Disability, TDS Service Discounts, Education Assistance, Paid Volunteer Time
In addition, all associates may participate in Associate Resource Groups to support community and professional development. To learn more, visit tdstelecom.com.
Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services across the U.S. We are committed to building and expanding fiber optic networks to connect communities. With over 50 years of experience, our mission is to deliver innovative communication solutions that enhance the way people live, work, and connect.
We are an Equal Employment Opportunity (EEO) employer and value diverse backgrounds and perspectives. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Pay Transparency The listed salary includes base pay and potential earnings from meeting sales quotas. The final offer will depend on skills, qualifications, experience, location, and role-specific competencies. With uncapped commission incentives, earnings potential is unlimited.
Pay Range (Hourly/Yearly) $62,200.00/Yr. - $101,000.00/Yr.
#J-18808-Ljbffr
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As an
Account Manager
on our team, you will be responsible for managing an existing customer base, growing the existing customer base, and for new business account acquisition within a defined market/territory. Location:
This is an in-office position, meaning that you are to report out of the office every day of the week. Compensation:
Account Managers are targeted to make
$68,580+
per year ( Base + Commission ).
What’s in it for you?
Uncapped monthly commission
Full Benefits Package – Beginning first day of employment
Medical, Dental, Vision, and Life Insurance
3 Weeks Vacation and 2 Weeks Sick Time
Paid Holidays
401k eligible after 30 days with excellent company match
Discounted TDS services
Responsibilities
Manage existing account base by regularly contacting accounts (via phone and in person), acting as their resource for sales negotiations, and meeting or exceeding sales and revenue growth goals. Retain customers and reduce market churn. Educate on the industry, technology and TDS products and services.
Focus on market share growth by prospecting and selling new businesses. Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments. Build customer solutions, propose, and close sales to meet or exceed sales and revenue growth goals.
Create proposals, write, and submit accurate and timely new orders following the established sales process. Manage and submit moves, adds, changes and deletion orders (MACD) to the existing customer base.
Develop a tactical sales plan for prospecting, customer growth and retention to meet or exceed monthly, quarterly, and annual sales and revenue goals. Maintain accurate activity tracking, customer status and forecasts utilizing the CRM system. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis.
Attend industry and trade group meetings and local events as needed to increase corporate visibility, identify business opportunities, and develop industry contacts. Maintain relations with contacts and lead sources.
Perform other duties as assigned.
Qualifications Required Qualifications
2+ years of customer service experience
2+ years of inside or outside sales experience
Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation
Other Qualifications
Experience in successful prospecting and generating leads through cold calling
Access to cell phone
Previous Telecommunications experience
Winning “can-do” attitude and strong work ethic with a track record of success
Ability to set and attain goals with a structured plan, tracking and adjustment as needed
Well organized with good time management, multi-tasking, and attention to detail
Customer service orientation and a genuine interest in helping others
Comprehensive product and application knowledge with ability to resolve customer issues
Competitive nature with strong sales process knowledge
Energy to solve problems and drive change quickly
Ability to gather information, analyze data, consult others, and implement decisions
Excellent verbal and written communication skills
Ability to engage with customers at executive levels
Capacity to learn quickly and adapt
Ability to work independently or collaboratively as needed
Ability to meet sales quotas
Computer literacy (Excel, Word, email, Internet)
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply. Research shows many candidates hesitate to apply unless they meet 100% of the qualifications, but experience and skills come in many forms and can lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, apply today!
Benefits We offer comprehensive benefits to support health, financial well-being, and overall happiness. Associates scheduled to work 20 or more hours per week have access to:
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Associates working 30+ hours/week have access to Short-Term & Long-Term Disability, TDS Service Discounts, Education Assistance, Paid Volunteer Time
In addition, all associates may participate in Associate Resource Groups to support community and professional development. To learn more, visit tdstelecom.com.
Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services across the U.S. We are committed to building and expanding fiber optic networks to connect communities. With over 50 years of experience, our mission is to deliver innovative communication solutions that enhance the way people live, work, and connect.
We are an Equal Employment Opportunity (EEO) employer and value diverse backgrounds and perspectives. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Pay Transparency The listed salary includes base pay and potential earnings from meeting sales quotas. The final offer will depend on skills, qualifications, experience, location, and role-specific competencies. With uncapped commission incentives, earnings potential is unlimited.
Pay Range (Hourly/Yearly) $62,200.00/Yr. - $101,000.00/Yr.
#J-18808-Ljbffr