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PSI (Proteam Solutions)

Account Manager

PSI (Proteam Solutions), Columbus, Ohio, United States, 43224

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Overview

Account Manager - Landscaping Services (Columbus, OH) Location:

Onsite in Columbus, OH Employment Type:

Full-Time, Permanent Salary:

Competitive, based on experience Schedule:

Monday–Friday, 8am–5pm (flexible to meet client needs) Travel:

Local travel to client sites required (company vehicle provided or reimbursed) About the Role

We’re hiring an

Account Manager

to join a growing Columbus-based landscaping and grounds management company known for its professionalism, customer service, and community values. This role reports directly to the CEO and is a key player in client satisfaction, contract execution, and long-term relationship development. You’ll serve as the main point of contact for a set of customer accounts, ensuring seamless communication, proactive site visits, timely estimates, and strategic recommendations that contribute to our clients’ success—and ours. What You’ll Do

Own customer communication and build long-lasting relationships Conduct site inspections, gather feedback, and suggest service improvements Manage account health: updates, escalations, estimate follow-ups, contract renewals Support contract negotiations and proposal presentations Monitor account profitability, project status, and billing alignment Collaborate cross-functionally with operations, production, and leadership teams Stay current with landscaping industry trends and customer expectations What We’re Looking For

Must-Haves : 3+ years of Account Management or B2B Client Services experience Strong verbal and written communication skills Confidence in negotiation and presenting proposals Detail-oriented and organized; strong follow-through on tasks Valid Ohio Driver’s License; able to travel locally to customer sites Tech-savvy: Microsoft Office (Word, Excel, PowerPoint); LMN a plus Nice-to-Haves : Landscaping or grounds maintenance industry experience Experience with LMN software or CRM systems Prior exposure to SAP or QuickBooks tools for contract and invoicing tracking What You Bring

A high level of integrity and professionalism A team-first attitude, coachable mindset, and problem-solving approach Strong emotional intelligence—able to diffuse escalations tactfully Passion for outdoor environments and client excellence What Success Looks Like

Strong client retention and satisfaction Meeting monthly revenue, contract renewal, and proposal conversion goals Positive working relationships with field teams and executive leadership Company & Perks

PSI (Proteam Solutions) is a Columbus-based landscaping and grounds management company known for professionalism, customer service, and community values. Salary ranges and specific benefits are as listed above. Referrals increase your chances of interviewing at PSI (Proteam Solutions) by 2x.

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