Bentley Legacy
AM Guest Service Agent - Front Desk Pinon Court by La Fonda
Bentley Legacy, Santa Fe, New Mexico, us, 87503
AM Guest Service Agent - Front Desk Pinon Court by La Fonda
Join to apply for the
AM Guest Service Agent - Front Desk Pinon Court by La Fonda
role at
Bentley Legacy AM Guest Service Agent - Front Desk Pinon Court by La Fonda
2 days ago Be among the first 25 applicants Join to apply for the
AM Guest Service Agent - Front Desk Pinon Court by La Fonda
role at
Bentley Legacy Get AI-powered advice on this job and more exclusive features. Description
Our Front Desk Agents are the first face our guests see and our agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. Description
Our Front Desk Agents are the first face our guests see and our agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services.
This position in the morning shift 7am-3pm M-F.
Responsibilities
Approach all encounters with guests and associates with a smile. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Obtain all necessary information when taking room reservations. Answer guest inquires about hotel service facilities and hours of operation. Operate Front Desk computer system. Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms. As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members Have knowledge of and assist in emergency procedures as required. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.
Requirements
QUALIFICATIONS:
Experience in a hotel or a related field a PLUS. Must be fluent in English, both written and verbal An operational knowledge of Microsoft Office suite Willing and able to stand for long periods of time Able to work with little or no supervision Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. Must work well in stressful high pressure situations. Full- and part-time positions available. Must be willing and have the ability to work a varied schedule that will include evenings, nights, weekends, and holidays
Seniority level
Seniority level Entry level Employment type
Employment type Part-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Bentley Legacy by 2x Get notified about new Guest Service Representative jobs in
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Join to apply for the
AM Guest Service Agent - Front Desk Pinon Court by La Fonda
role at
Bentley Legacy AM Guest Service Agent - Front Desk Pinon Court by La Fonda
2 days ago Be among the first 25 applicants Join to apply for the
AM Guest Service Agent - Front Desk Pinon Court by La Fonda
role at
Bentley Legacy Get AI-powered advice on this job and more exclusive features. Description
Our Front Desk Agents are the first face our guests see and our agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. Description
Our Front Desk Agents are the first face our guests see and our agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services.
This position in the morning shift 7am-3pm M-F.
Responsibilities
Approach all encounters with guests and associates with a smile. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Obtain all necessary information when taking room reservations. Answer guest inquires about hotel service facilities and hours of operation. Operate Front Desk computer system. Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms. As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members Have knowledge of and assist in emergency procedures as required. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.
Requirements
QUALIFICATIONS:
Experience in a hotel or a related field a PLUS. Must be fluent in English, both written and verbal An operational knowledge of Microsoft Office suite Willing and able to stand for long periods of time Able to work with little or no supervision Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. Must work well in stressful high pressure situations. Full- and part-time positions available. Must be willing and have the ability to work a varied schedule that will include evenings, nights, weekends, and holidays
Seniority level
Seniority level Entry level Employment type
Employment type Part-time Job function
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