Remington Hospitality
PM Front Desk Supervisor - Hilton Santa Fe
Remington Hospitality, Santa Fe, New Mexico, us, 87503
Overview
PM Front Desk Supervisor - Hilton Santa Fe. Join to apply for the
PM Front Desk Supervisor - Hilton Santa Fe
role at
Remington Hospitality .
Responsibilities
Lead the PM front desk team to ensure exceptional guest service and smooth daily operations. Responsible for supervising evening shift agents, providing on-the-spot service recovery, and addressing guest concerns professionally and promptly. Uphold and correct hotel service standards throughout the shift. Assist with check-ins, check-outs, reservations, and phone calls when needed. Serve as the go-to decision-maker in the absence of management.
Qualifications
Seniority level : Mid-Senior level
Employment type : Full-time
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PM Front Desk Supervisor - Hilton Santa Fe
role at
Remington Hospitality .
Responsibilities
Lead the PM front desk team to ensure exceptional guest service and smooth daily operations. Responsible for supervising evening shift agents, providing on-the-spot service recovery, and addressing guest concerns professionally and promptly. Uphold and correct hotel service standards throughout the shift. Assist with check-ins, check-outs, reservations, and phone calls when needed. Serve as the go-to decision-maker in the absence of management.
Qualifications
Seniority level : Mid-Senior level
Employment type : Full-time
#J-18808-Ljbffr