TriHealth
Make a Strategic Impact at TriHealth
TriHealth is seeking a forward-thinking
Senior Transformation Advisor
to serve as an internal consultant and strategic partner across the organization.
In this role, you’ll lead high-impact projects aligned with our five strategic pillars— people, growth, service, quality, and finance —while applying advanced tools in process improvement, project management, and change leadership.
If you're passionate about driving meaningful transformation and fostering collaboration across teams, we invite you to join us in shaping the future of healthcare.
Location TriHealth Corporate Office at 625 Eden Park, Cincinnati OH
Job Requirements
Bachelor's degree in business.
Engineering, Physical or Life Science, Medical, Nursing or Allied Health field, or related field required.
Equivalent experience accepted in lieu of degree.
4-5 years' experience as a Professional in Healthcare, business, operations, or consulting preferred. Advanced degree may offset up to 2 years’ experience.
Proficient in Microsoft Word, PowerPoint and Excel. Strong analytical skills. Able to learn other packaged software.
Certification in Project Management Professional (PMP), Six Sigma, Lean, or similar training preferred.
Job Overview Senior Transformation Advisor serves as an internal consultant to management, staff, and physicians and provides leadership support for projects and programs aligned with TriHealth's five strategic pillars: people, growth, service, quality, and finance.
Accountable for managing multiple projects and priorities, timely execution, implementation and management of deliverables, and professionalism consistent with the TriHealth Values and Always Behaviors.
Applies tools and techniques in process improvement (Lean, Six-Sigma, IHI Improvement Model, etc.), project management, organizational development, change management, performance monitoring and data analysis.
Project & Change Management: Advanced level of expertise and professionalism in spreadsheet, word processing, presentation, process flow mapping, and project management software required. Project planning rigor including defining project scope, creating charters and work plans. Supports implementation with operational owners, including evaluation, tracking progress against timelines, identifying/ resolving barriers, and recommending adjustments while creatively engaging project teams and internal customers.
Identifies appropriate metrics for a given process/project and assists in establishing operational performance measurements and monitoring trends in key performance indicators to evaluate efficiency, effectiveness, quality, safety, cost, etc. using information systems data when available and developing data collection systems, tools and methods when needed.
Identifies and overcomes barriers and risks that prohibit timely project completion and success and is able to escalates issues, if needed, for resolution.
Process Improvement: Serves as facilitator, mentor, coach, and technical resource for process improvement events (Value Stream Mapping, Time Studies, Rapid Improvement/Kaizen events, etc.) and identifies process improvement knowledge gaps within project teams, creates and conducts training in Lean principles, methods, and tools, as needed, in the appropriate format for the situation.
Interpersonal: Positively interacts with TriHealth team members at all levels of the organization, with an ability to form strong working relationships, and facilitates teams to resolve conflict.
Job Responsibilities
Project/Process Improvement Lead – Facilitator, mentor, coach, and technical resource for process improvement events (Value Stream Mapping, Time Studies, Rapid Improvement/Kaizen events, etc.) and applies tools and techniques in process improvement, project management, organizational development, change management, performance monitoring and data analysis.
Project & Change Management – Uses project planning rigor including defining project scope, creating charters and work plans. Supports implementation with operational owners, including evaluation, tracking progress against timelines, identifying/ resolving barriers, and recommending adjustments while creatively engaging project teams and internal customers; identifies and overcomes barriers and risks that prohibit timely project completion and success; and is able to escalates issues, if needed, for resolution.
Analytics/Data Management – Identifies appropriate metrics for a given process/project; assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate efficiency, effectiveness, quality, safety, cost, etc.; applies expertise and professionalism in data analytics, spreadsheet management.
Mentor/Coach – Identifies process improvement knowledge gaps within project teams, creates and conducts training in Lean principles, methods, and tools, as needed, in the appropriate format for the situation; analyzes assigned areas of operations for potential improvement opportunities associated with quality, safety, flow, inventory control, standardization, line balance and level loading of work.
Leadership/Interpersonal Communications – Positively interacts with TriHealth team members at all levels of the organization, with an ability to form strong working relationships, and facilitates teams to resolve conflict; role model for professionalism in communication and presentations – taking audience needs in to account.
Other duties as assigned.
Other Job-Related Information Capable at organizing complex work and projects across a variety of areas both clinical and non-clinical. Must be able to communicate effectively at all levels from front line to Sr. executives. Must be able to simplify complex information, situations, processes and tools and communicate them to others for effective learning and understanding.
Working Conditions
Climbing – Occasionally
Concentrating – Consistently
Continuous Learning – Consistently
Hearing: Conversation – Occasionally
Interpersonal Communication – Consistently
Kneeling – Rarely
Lifting
Lifting 50+ Lbs. – Rarely
Lifting 11-50 Lbs. – Occasionally
Pulling – Occasionally
Pushing – Occasionally
Reaching – Occasionally
Reading – Consistently
Sitting – Frequently
Standing – Frequently
Stooping – Occasionally
Thinking/Reasoning – Consistently
Use of Hands – Frequently
Color Vision – Frequently
Walking – Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
Serve: ALWAYS…
Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service
Respect: ALWAYS…
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone’s opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
Acknowledge wins and frequently thank team members and the community
Show courtesy and compassion with customers, team members and the community.
Job keywords Transformation Consultant, Organizational Development Advisor, Healthcare Strategy Consultant, Performance Improvement Advisor, Clinical Transformation Specialist, Lean Six Sigma Consultant, Quality Improvement Manager, Operational Efficiency Advisor, Continuous Improvement Lead
#J-18808-Ljbffr
Senior Transformation Advisor
to serve as an internal consultant and strategic partner across the organization.
In this role, you’ll lead high-impact projects aligned with our five strategic pillars— people, growth, service, quality, and finance —while applying advanced tools in process improvement, project management, and change leadership.
If you're passionate about driving meaningful transformation and fostering collaboration across teams, we invite you to join us in shaping the future of healthcare.
Location TriHealth Corporate Office at 625 Eden Park, Cincinnati OH
Job Requirements
Bachelor's degree in business.
Engineering, Physical or Life Science, Medical, Nursing or Allied Health field, or related field required.
Equivalent experience accepted in lieu of degree.
4-5 years' experience as a Professional in Healthcare, business, operations, or consulting preferred. Advanced degree may offset up to 2 years’ experience.
Proficient in Microsoft Word, PowerPoint and Excel. Strong analytical skills. Able to learn other packaged software.
Certification in Project Management Professional (PMP), Six Sigma, Lean, or similar training preferred.
Job Overview Senior Transformation Advisor serves as an internal consultant to management, staff, and physicians and provides leadership support for projects and programs aligned with TriHealth's five strategic pillars: people, growth, service, quality, and finance.
Accountable for managing multiple projects and priorities, timely execution, implementation and management of deliverables, and professionalism consistent with the TriHealth Values and Always Behaviors.
Applies tools and techniques in process improvement (Lean, Six-Sigma, IHI Improvement Model, etc.), project management, organizational development, change management, performance monitoring and data analysis.
Project & Change Management: Advanced level of expertise and professionalism in spreadsheet, word processing, presentation, process flow mapping, and project management software required. Project planning rigor including defining project scope, creating charters and work plans. Supports implementation with operational owners, including evaluation, tracking progress against timelines, identifying/ resolving barriers, and recommending adjustments while creatively engaging project teams and internal customers.
Identifies appropriate metrics for a given process/project and assists in establishing operational performance measurements and monitoring trends in key performance indicators to evaluate efficiency, effectiveness, quality, safety, cost, etc. using information systems data when available and developing data collection systems, tools and methods when needed.
Identifies and overcomes barriers and risks that prohibit timely project completion and success and is able to escalates issues, if needed, for resolution.
Process Improvement: Serves as facilitator, mentor, coach, and technical resource for process improvement events (Value Stream Mapping, Time Studies, Rapid Improvement/Kaizen events, etc.) and identifies process improvement knowledge gaps within project teams, creates and conducts training in Lean principles, methods, and tools, as needed, in the appropriate format for the situation.
Interpersonal: Positively interacts with TriHealth team members at all levels of the organization, with an ability to form strong working relationships, and facilitates teams to resolve conflict.
Job Responsibilities
Project/Process Improvement Lead – Facilitator, mentor, coach, and technical resource for process improvement events (Value Stream Mapping, Time Studies, Rapid Improvement/Kaizen events, etc.) and applies tools and techniques in process improvement, project management, organizational development, change management, performance monitoring and data analysis.
Project & Change Management – Uses project planning rigor including defining project scope, creating charters and work plans. Supports implementation with operational owners, including evaluation, tracking progress against timelines, identifying/ resolving barriers, and recommending adjustments while creatively engaging project teams and internal customers; identifies and overcomes barriers and risks that prohibit timely project completion and success; and is able to escalates issues, if needed, for resolution.
Analytics/Data Management – Identifies appropriate metrics for a given process/project; assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate efficiency, effectiveness, quality, safety, cost, etc.; applies expertise and professionalism in data analytics, spreadsheet management.
Mentor/Coach – Identifies process improvement knowledge gaps within project teams, creates and conducts training in Lean principles, methods, and tools, as needed, in the appropriate format for the situation; analyzes assigned areas of operations for potential improvement opportunities associated with quality, safety, flow, inventory control, standardization, line balance and level loading of work.
Leadership/Interpersonal Communications – Positively interacts with TriHealth team members at all levels of the organization, with an ability to form strong working relationships, and facilitates teams to resolve conflict; role model for professionalism in communication and presentations – taking audience needs in to account.
Other duties as assigned.
Other Job-Related Information Capable at organizing complex work and projects across a variety of areas both clinical and non-clinical. Must be able to communicate effectively at all levels from front line to Sr. executives. Must be able to simplify complex information, situations, processes and tools and communicate them to others for effective learning and understanding.
Working Conditions
Climbing – Occasionally
Concentrating – Consistently
Continuous Learning – Consistently
Hearing: Conversation – Occasionally
Interpersonal Communication – Consistently
Kneeling – Rarely
Lifting
Lifting 50+ Lbs. – Rarely
Lifting 11-50 Lbs. – Occasionally
Pulling – Occasionally
Pushing – Occasionally
Reaching – Occasionally
Reading – Consistently
Sitting – Frequently
Standing – Frequently
Stooping – Occasionally
Thinking/Reasoning – Consistently
Use of Hands – Frequently
Color Vision – Frequently
Walking – Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
Serve: ALWAYS…
Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service
Respect: ALWAYS…
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone’s opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
Acknowledge wins and frequently thank team members and the community
Show courtesy and compassion with customers, team members and the community.
Job keywords Transformation Consultant, Organizational Development Advisor, Healthcare Strategy Consultant, Performance Improvement Advisor, Clinical Transformation Specialist, Lean Six Sigma Consultant, Quality Improvement Manager, Operational Efficiency Advisor, Continuous Improvement Lead
#J-18808-Ljbffr