Prudential Annuities Distributors (PAD)
Program Management Specialist, Records Management and Business Continuity
Prudential Annuities Distributors (PAD), Newark, New Jersey, us, 07175
In partnership with the Program Manager, coordinate program deliverables and serve as the primary point of contact for business/functional area Administrators, Coordinators, and Planners. Responsibilities include:
• Developing, documenting, and enhancing program processes and procedures.
• Supporting communication, awareness, engagement, and training initiatives.
• Providing guidance and subject matter expertise to stakeholders and program participants.
• Collaborating with stakeholders across Technology, Privacy, Law, Vendor Governance, Risk, and other functions to meet enterprise requirements and support operational and growth initiatives.
• Supporting annual attestation and quality review processes.
• Producing program metrics and reports.
• Build and maintain interactive BI dashboards
• Managing execution of key program components, including:
• Disposition of structured and unstructured electronic data.
• Offsite records storage management (inventory reviews, billing, access, disposition, certificates of destruction).
• Retention schedule reviews and maintenance.
• Records Hold Order process support.
• Business Continuity (BC) Plan and Business Impact Analysis (BIA) creation, review, and updates.
• BC and application testing coordination and participation. Coordinate and manage business continuation tests and/or exercises; partner with stakeholders to ensure quality and effectiveness
• Third Party Risk Management and Vendor Governance due diligence support.
• Organizational change assessments to ensure continuity of records and BC responsibilities during terminations, transfers, and reorganizations.
• Partnership with Enterprise BC to assess and refine recovery strategies based on changes in business operations, technology, and risk environment.
**The Skills & Expertise You Bring**• Bachelor’s degree in business, technology, or a related field.
• 3–5 years of experience in Technology, Business Continuity, Records Management, Information Governance, Data Management, Business Analysis, Risk Management, or a related field.
• Experience in a large corporate environment; financial services experience is a plus.
• Familiarity with Records Management and Resiliency/BC principles and practices, including external regulations, and cyber risk mitigation.
• Experience working with structured and unstructured data and applications.
• Ability to work independently with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization
• Tech-savvy with strong collaboration and teamwork skills.
• Strong communication, organizational, analytical, and project management skills.
• Self-motivated, innovative thinker with strong problem solving skills.
• Strong control and risk awareness.
• Proficient in Microsoft Office; Power BI experience is a plus.**Work/Life Resources** to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
**Education Benefit** to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com.**Our Commitment to an Inclusive Workplace**Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit pgim.com.Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com.PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.**Our Commitment to an Inclusive Workplace**Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. #J-18808-Ljbffr
• Developing, documenting, and enhancing program processes and procedures.
• Supporting communication, awareness, engagement, and training initiatives.
• Providing guidance and subject matter expertise to stakeholders and program participants.
• Collaborating with stakeholders across Technology, Privacy, Law, Vendor Governance, Risk, and other functions to meet enterprise requirements and support operational and growth initiatives.
• Supporting annual attestation and quality review processes.
• Producing program metrics and reports.
• Build and maintain interactive BI dashboards
• Managing execution of key program components, including:
• Disposition of structured and unstructured electronic data.
• Offsite records storage management (inventory reviews, billing, access, disposition, certificates of destruction).
• Retention schedule reviews and maintenance.
• Records Hold Order process support.
• Business Continuity (BC) Plan and Business Impact Analysis (BIA) creation, review, and updates.
• BC and application testing coordination and participation. Coordinate and manage business continuation tests and/or exercises; partner with stakeholders to ensure quality and effectiveness
• Third Party Risk Management and Vendor Governance due diligence support.
• Organizational change assessments to ensure continuity of records and BC responsibilities during terminations, transfers, and reorganizations.
• Partnership with Enterprise BC to assess and refine recovery strategies based on changes in business operations, technology, and risk environment.
**The Skills & Expertise You Bring**• Bachelor’s degree in business, technology, or a related field.
• 3–5 years of experience in Technology, Business Continuity, Records Management, Information Governance, Data Management, Business Analysis, Risk Management, or a related field.
• Experience in a large corporate environment; financial services experience is a plus.
• Familiarity with Records Management and Resiliency/BC principles and practices, including external regulations, and cyber risk mitigation.
• Experience working with structured and unstructured data and applications.
• Ability to work independently with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization
• Tech-savvy with strong collaboration and teamwork skills.
• Strong communication, organizational, analytical, and project management skills.
• Self-motivated, innovative thinker with strong problem solving skills.
• Strong control and risk awareness.
• Proficient in Microsoft Office; Power BI experience is a plus.**Work/Life Resources** to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
**Education Benefit** to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com.**Our Commitment to an Inclusive Workplace**Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit pgim.com.Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com.PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.**Our Commitment to an Inclusive Workplace**Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. #J-18808-Ljbffr