Addison Press Inc
Overview
Konica Minolta currently has an exciting opportunity for a
Service Desk Engineer . In this position, you will provide remote and onsite technical support for Microsoft-based business environments. This is a great opportunity for you to join a fantastic company for long term career growth. You must be excited about technology, self-motivated, and enjoy serving others. An ideal candidate will have real world experience in either a helpdesk or network administration position, with a good understanding of Windows workstation and server operating systems, application installation and troubleshooting, and Active Directory administration and management. Responsibilities
Provide remote technical support to clients over the phone using remote control tools Conduct onsite technical support at client location as needed Diagnose and resolve workstation, server and network infrastructure issues User account management – Add/edit/disable accounts, setup new application users, etc. Troubleshoot backup, malware, virus and other technical issues Help provision new laptops, desktops and mobile devices Work with application vendors in troubleshooting application errors Answer end user questions and remediate issues Qualifications
1+ years’ experience in a related role College or IT trade school degree, technical certifications or related years of experience Great verbal and written communication skills for remote work Professional appearance, attention to detail, and ability to manage multiple technical issues simultaneously Experience with Windows 7/8, Windows Server 2003/2008/2012 VMware or Microsoft Hyper-V virtualization Anti-virus/Anti-spam/Anti-spyware, Backup and Recovery technologies Citrix and Microsoft Remote Desktop Services Firewalls, Routers and Managed Switches LAN/WAN/Wireless networking hardware and software Systems management software (HP Insight Manager, Dell OpenManage) Industry certifications from CompTIA, Microsoft, Cisco or VMware About Us
Konica Minolta Business Solutions is committed to supporting digital transformation through its Intelligent Connected Workplace portfolio. For more information, please visit Konica Minolta online and follow it on social media. EEO Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. LOCATIONS: South Burlington, Vermont CATEGORIES: Information Technology WORK LOCATION TYPE: Onsite POSTED SALARY RANGE: USD $54,500.00 - USD $96,600.00 /Yr. CLICK HERE TO APPLY
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Konica Minolta currently has an exciting opportunity for a
Service Desk Engineer . In this position, you will provide remote and onsite technical support for Microsoft-based business environments. This is a great opportunity for you to join a fantastic company for long term career growth. You must be excited about technology, self-motivated, and enjoy serving others. An ideal candidate will have real world experience in either a helpdesk or network administration position, with a good understanding of Windows workstation and server operating systems, application installation and troubleshooting, and Active Directory administration and management. Responsibilities
Provide remote technical support to clients over the phone using remote control tools Conduct onsite technical support at client location as needed Diagnose and resolve workstation, server and network infrastructure issues User account management – Add/edit/disable accounts, setup new application users, etc. Troubleshoot backup, malware, virus and other technical issues Help provision new laptops, desktops and mobile devices Work with application vendors in troubleshooting application errors Answer end user questions and remediate issues Qualifications
1+ years’ experience in a related role College or IT trade school degree, technical certifications or related years of experience Great verbal and written communication skills for remote work Professional appearance, attention to detail, and ability to manage multiple technical issues simultaneously Experience with Windows 7/8, Windows Server 2003/2008/2012 VMware or Microsoft Hyper-V virtualization Anti-virus/Anti-spam/Anti-spyware, Backup and Recovery technologies Citrix and Microsoft Remote Desktop Services Firewalls, Routers and Managed Switches LAN/WAN/Wireless networking hardware and software Systems management software (HP Insight Manager, Dell OpenManage) Industry certifications from CompTIA, Microsoft, Cisco or VMware About Us
Konica Minolta Business Solutions is committed to supporting digital transformation through its Intelligent Connected Workplace portfolio. For more information, please visit Konica Minolta online and follow it on social media. EEO Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. LOCATIONS: South Burlington, Vermont CATEGORIES: Information Technology WORK LOCATION TYPE: Onsite POSTED SALARY RANGE: USD $54,500.00 - USD $96,600.00 /Yr. CLICK HERE TO APPLY
#J-18808-Ljbffr