Alaqua Animal Refuge is hiring: Administrative Assistant in Freeport

Join to apply for the Administrative Assistant role at Alaqua Animal Refuge

Location: Freeport, FL

Status: Part-Time | Non-Exempt

Responsibilities

• Warmly welcome visitors, provide information, and ensure every guest feels appreciated and supported.
• Answer, screen, and direct phone calls and emails to the right departments, offering guidance and kindness in every interaction.
• Create and maintain accurate kennel cards and profile forms for new intakes; assist adopters with applications; help keep Shelterluv and social media listings up to date.
• Maintain office supply inventory, order and distribute items, and help prepare donation letters and mailings.
• Manage the on-site gift shop and online orders—keeping the space stocked, organized, and welcoming for visitors and supporters.
• Ensure the front office and gift shop are clean, inviting, and reflect Alaqua’s compassionate mission.

Qualifications

• Excellent time management skills and ability to multitask and prioritize workload.
• Strong attention to detail and problem-solving skills.
• Proficiency in MS Office and comfort with data entry.
• Exceptional written and verbal communication skills.
• Strong organizational skills and ability to work independently and as part of a team.
• A warm, professional demeanor with guests, volunteers, and staff alike.

Education and Experience

• High school diploma or equivalent required.
• Experience in Retail, Customer Service, or Sales preferred.
• Experience in an animal care or nonprofit setting is a plus (and a passion for animals is a must!).

Additional Requirements

• Must possess a valid driver’s license.
• Must be available for occasional weekend shifts.
• Typical hours: 8:00 AM – 4:30 PM, with flexibility for events or special needs.