Ackerly McBride Group is hiring: Medical Secretary in Washington

Ackerly McBride Group - Medical Secretary

Spring Valley, Washington DC. Ackerly McBride Group is a direct primary care private practice for internal medicine located in Spring Valley in Washington DC. We provide outstanding patient-centered care. Our team is skillful, collaborative and kind.

Why Join Us?

We are seeking a Medical Secretary to support our doctors and other secretaries with patient care and administrative work. Our clinical philosophy is helping patients live longer and better. The right candidate is a team player with high agency, a passion for customer service, and excellent communication skills.

Work Schedule

Monday through Friday 7:45 AM–4:30 PM with an hour lunch break.

Responsibilities

• Front Desk / General Patient Management
  • Greet and assist patients in a friendly and professional manner.
  • Schedule appointments, manage patient reminders and records, handle prescription requests and refills, and maintain the appointment calendar.
  • Help facilitate patient referrals to specialists, following up on their status as needed.
  • Prepare patient charts and ensure accurate and complete documentation.
  • Organize and maintain electronic and physical patient records, ensuring confidentiality and compliance with privacy regulations.
  • Maintain a clean and organized reception area, ensuring a comfortable environment for patients.
  • Assist with general office tasks, such as filing, scanning, and managing incoming and outgoing correspondence.
  • Coordinate with other staff members to facilitate seamless patient care.
  • Assist in training new secretarial staff, providing support until they are trained.
• New Patient Care Coordination
  • Facilitate enrollment of new patients by explaining the practice, membership options/tiers, insurance/Medicare relationships, billing, the patient portal, on‑call services, and answer any questions.
  • Communicate with potential new patients using templated email invitations, following up to ensure timely registration.
  • Register new patients via the HINT billing platform, confirm membership agreement and account, request medical records, open a new chart on Elation, and schedule them for their first appointment.
  • Maintain a patient waiting list, and communicate with waitlisted patients as needed.
• Medical Assistant Experience / Willingness to Learn
  • Perform EKGs, blood draws, and point‑of‑care laboratory testing as needed; process testing and enter results into the EMR.
  • Collect patient vital signs, room patients, and refresh used exam rooms for incoming patients.
  • Help stock, refresh, and reorder lab, exam room, and office supplies as needed in coordination with our practice manager.
  • Generally be available to assist the physicians and PAs in their clinical duties as needed.

Qualifications

• Previous experience in medical administration, clinical support, or a related field is preferred. Medical students or those with a strong interest in healthcare are encouraged to apply.
• Familiarity with medical terminology is helpful.
• Clinical experience or education is a plus.
• Strong communication, organization, and customer service skills.
• Professional, friendly, and collaborative attitude with a willingness to learn.

Benefits

• 401(k) with matching
• Performance‑based bonus
• Health insurance
• Paid time off (3 weeks PTO)
• Vision insurance
• Employer‑sponsored short‑term disability
• $15,000 life insurance policy
• Company parking on site or public transportation stipend
• 2 sets of company scrubs

Compensation

Pay: $21–$26 /hr based on experience.

Apply Today

We are excited to meet candidates with a can‑do attitude and a passion for healthcare. Please submit your application through this portal only—do not call. If you have questions, you may email admin@ackerlymcbride.com.

Interview Process

Please submit your application. We will take a few weeks to review all the applications. Should you move on to the next steps, there will be 3 rounds of interviews both remote and in person with various current members of the team.