Medical Secretary Job at ACKERLY MCBRIDE GROUP in Washington

Overview

Ackerly McBride Group is a direct primary care private practice for internal medicine located at 4910 Massachusetts Ave in Washington DC. We provide outstanding patient-centered care. Our team is skillful, collaborative and kind.

Why join Ackerly McBride Group?

Ackerly McBride Group is seeking a Medical Secretary to support our doctors and other secretaries with patient care and administrative work. Our clinical philosophy is helping patients live longer and better. The right candidate is a team player with high agency, has a passion for customer service, and excellent communication skills.

Work Schedule

Monday through Friday 7:45 AM – 4:30 PM, with an hour break for lunch.

Responsibilities

• Front Desk/General Patient Management
• Greet and assist patients in a friendly and professional manner, ensuring a positive experience.
• Schedule appointments, manage patient reminders and records, handle prescription requests and refills, and maintain the appointment calendar.
• Help facilitate patient referrals to specialists, following up on their status as needed.
• Prepare patient charts and ensure accurate and complete documentation.
• Organize and maintain electronic and physical patient records, ensuring confidentiality and compliance with privacy regulations.
• Collect and process fee-for-service billing on the day of the patient’s service.
• Collect bills at the end of each day for the physician to review.
• Maintain a clean and organized reception area, ensuring a comfortable environment for patients.
• Assist with general office tasks, such as filing, scanning, and managing incoming and outgoing correspondence.
• Coordinate with other staff members to facilitate seamless patient care.
• Assist in training new secretarial staff, providing support for their roles until they are trained up, as needed.

New Patient Care Coordination

• Facilitate enrollment of new patients by explaining the practice, the membership options/tiers, the relationship with insurance/Medicare, billing, the patient portal, on call services—and answering any questions.
• Communicate with potential new patients using templated email invitations, following up to ensure timely registration.
• Register new patients via the HINT billing platform, confirm their membership agreement and account, request medical records, open a new chart on Elation, and schedule them for their first appointment.
• Maintain a patient waiting list, and communicate with waitlisted patients as needed.

Medical Assistant experience or willingness to learn

• Perform EKGs, blood draws, and point-of-care laboratory testing as needed; process testing and entering results into the EMR.
• Collect patient vital signs, room patients, and refresh used exam rooms for incoming patients.
• Help stock, refresh, and reorder lab, exam room, and office supplies as needed in coordination with our practice manager.
• Generally be available to assist the physicians and PA in their clinical duties as needed.

Benefits

We offer a competitive compensation and benefits package. This includes 401(k) Match, company paid parking on site or public transportation stipend, 3 weeks of PTO, office closed on all federal holidays, employer sponsored health insurance with buy up options, employer sponsored short term disability and a $15,000 life insurance policy, and 2 sets of company scrubs.

Pay

$20-$25/hr, based on experience.

Interview Process

Please submit your application. We will take a few weeks to review all the applications; if you move on to the next steps, there will be 3 rounds of interviews both remote and in person with various current members of the team.

Application

Please submit a resume to admin@ackerlymcbride.com. Thank you.