Unit Secretary Job at Rochester Regional Health in City of Rochester

Job Summary

Provides all clerical support for the unit. Processes and communicates physician orders and other information utilizing the hospital computer system. Functions as an internal member of the patient care team and represents UMMC in enhancing patient care through effective communication, teamwork and a commitment to customer service.

Job Title: Unit Secretary

Department: ED

Location: UMMC

Hours per week: 40

Schedule: Day 9am-5:30pm

Responsibilities

• Patient Flow & Unit Coordination: Maintains accurate census records, updates Care Connect, manages patient discharges, rounds on patients, and ensures safety measures and room readiness.
• Administrative & Clerical Support: Answers phones, routes calls, greets visitors, scans documentation, maintains in-patient forms, and provides general support to nursing staff and physicians.
• Inventory & Equipment Management: Assists in managing supply levels, equipment inventory, and creates work orders or reports for environmental, engineering, and safety needs.
• Communication & Collaboration: Acts as a liaison with other departments, assists with inquiries from staff, patients, and visitors, and supports unit operations through effective coordination.
• Compliance & Safety: Upholds hospital policies, participates in quality improvement initiatives, maintains mandatory competencies, and supports a safe and professional unit environment.

Preferred Qualifications

• One year of secretarial experience
• High School Diploma or GED
• Excellent verbal, written, organizational and decision-making skills.
• Must be able to read, write legibly and communicate effectively in English
• Good interpersonal skills and ability to deal with all levels within the organization and community under varied conditions
• Knowledge of basic computer applications and medical terminology.

Physical Requirements

Sedentary work, occasional lifting up to 10 pounds. Walking/standing brief periods. Jobs are sedentary if walking and standing required only occasionally and all other sedentary criteria met.

Pay Range

$17.25 - $18.25

Equal Opportunity Statement

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.