Join to apply for the Restaurant Manager role at Puttshack
This role is a high‑volume full‑service restaurant/venue with a mini golf component. Reporting to the Director of Operations, the Hospitality Manager oversees operations during shift execution, manages hourly team members, and partners with operations leadership to achieve venue goals.
Base pay range $60,000.00/yr - $65,000.00/yr
Key Responsibilities
- Oversee 1‑2 venue areas (service, bar, reception, game & tech).
- Uphold company policies, standards, and compliance.
- Operate POS and scheduling systems.
- Control expenses for assigned area.
- Assign and complete side work.
- Coordinate front of house and kitchen operations.
Team Development And Management
- Participate in hiring, training, and developing hourly associates.
- Create, maintain, and update schedules using daily and weekly forecasts.
- Lead pre‑shift meetings to set daily focus and coach staff.
- Drive accountability and consistency with constructive coaching.
Guest Experience
- Manage guest service issues professionally.
- Champion the Puttshack brand with a consistent, exceptional guest experience.
Compliance And Safety
- Maintain a safe, secure, and healthy work environment and food safety.
- Enforce safety protocols to minimize risk for guests and associates.
Required Skills And Experience
- Minimum 2 years as a manager in a full‑service restaurant; experience in a high‑volume food & beverage or hospitality venue.
- Results driven; lead and coach team to achieve business objectives.
- Strong communication skills and conflict resolution.
- Financial acumen and understanding of restaurant operations.
- Tech savvy and willingness to learn new systems.
- Flexible availability to work evenings, weekends, and holidays.
- Must pass a post‑offer background check.
Preferred Skills And Experience
- ServSafe certification and state/local licensing requirements.
- Hospitality degree preferred.
What’s In It For You
- Paid PTO.
- Health insurance: medical, dental, and vision.
- Paid parental leave.
Equal Opportunity Employment – Puttshack is an equal opportunity employer and is firmly committed to preventing discrimination and harassment in its application and hiring processes and in its employment decisions. Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.