Merrill Gardens
4 days ago Be among the first 25 applicants
Senior Living Sales Director (Community Relations Director) Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you!
Truewood by Merill, Charlotte Center
is currently accepting applications for a
Sales Director (Community Relations Director)
to help support residents within our beautiful community residents call home.
Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.
We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long‑term commitment to team members has been unsurpassed.
Benefits
Full‑time:
Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).
Company‑paid Employee Assistance Program (EAP)
Paid time off - 7 holidays, and 11 vacation days.
Free daily meal every shift.
401(k) with company match and immediate vesting!
Tuition reimbursement for career growth.
Company‑paid short & long‑term disability insurance.
Pet insurance and team member discounts.
Advance Pay benefit - access wages before payday.
A stable, growing company with opportunities for advancement!
Part‑time:
Free daily meal every shift.
401(k) with company match and immediate vesting!
Company‑paid Employee Assistance Program (EAP)
Tuition reimbursement for career growth.
Pet insurance and team member discounts.
Advance Pay benefit - access wages before payday.
A stable, growing company with opportunities for advancement!
Responsibilities
Achieves and maintains a high occupancy percentage.
Maintains the sales tracking system for the community and keeps the General Manager (GM) and Director of Sales informed of trends.
Works closely with GM and Business Office Director (BOD) to ensure accurate reporting of community census via integrated CRM/accounting system (Yardi).
Manages the entire sales process: building prospect base, immediately responding to prospect inquiries, generating tours, performing purposeful follow‑up, and securing deposits for move‑ins.
Assists in transitioning the move‑in process to the GM, Assisted Living Supervisor, Assisted Living Director, and other department heads upon receipt of deposit and agreed‑upon move‑in date.
Develops and implements innovative sales/marketing plans.
Develops community outreach plans, including relationship development with professional referral sources, to generate viable leads and create a positive reputation in the community.
Works with the Director of Marketing to provide feedback regarding media advertising, community sponsorships, and other marketing opportunities.
Coordinates with the Activities Director and Executive Chef to plan special events that benefit existing residents and attract potential residents.
Conducts competitive shops regularly (minimum of two written reports submitted to the Seattle office per year).
Keep the CRD aware of all direct competitors, their offerings, occupancy status, sales strategies, current incentives, and changes in offerings or management, and communicate this information to GM, VP of Operations, Director of Sales, Director of Marketing, and other partners consistently.
Make promotional recommendations based on competitive shops.
Position Merrill Gardens in accordance with corporate vision and mission.
Track and maintain the marketing budget for community‑responsible line items (Events, Outreach, Creative Lead Follow‑Up charge codes).
Act as General Manager if assigned.
Qualifications
Four‑year degree in Business, Business Administration, Marketing, Public Relations or Communications preferred.
Three‑plus years of sales and marketing experience, preferably in a related field.
Physical Requirements This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mission Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.
Merrill Gardens is an Equal Opportunity Employer
#J-18808-Ljbffr
Senior Living Sales Director (Community Relations Director) Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you!
Truewood by Merill, Charlotte Center
is currently accepting applications for a
Sales Director (Community Relations Director)
to help support residents within our beautiful community residents call home.
Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.
We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long‑term commitment to team members has been unsurpassed.
Benefits
Full‑time:
Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).
Company‑paid Employee Assistance Program (EAP)
Paid time off - 7 holidays, and 11 vacation days.
Free daily meal every shift.
401(k) with company match and immediate vesting!
Tuition reimbursement for career growth.
Company‑paid short & long‑term disability insurance.
Pet insurance and team member discounts.
Advance Pay benefit - access wages before payday.
A stable, growing company with opportunities for advancement!
Part‑time:
Free daily meal every shift.
401(k) with company match and immediate vesting!
Company‑paid Employee Assistance Program (EAP)
Tuition reimbursement for career growth.
Pet insurance and team member discounts.
Advance Pay benefit - access wages before payday.
A stable, growing company with opportunities for advancement!
Responsibilities
Achieves and maintains a high occupancy percentage.
Maintains the sales tracking system for the community and keeps the General Manager (GM) and Director of Sales informed of trends.
Works closely with GM and Business Office Director (BOD) to ensure accurate reporting of community census via integrated CRM/accounting system (Yardi).
Manages the entire sales process: building prospect base, immediately responding to prospect inquiries, generating tours, performing purposeful follow‑up, and securing deposits for move‑ins.
Assists in transitioning the move‑in process to the GM, Assisted Living Supervisor, Assisted Living Director, and other department heads upon receipt of deposit and agreed‑upon move‑in date.
Develops and implements innovative sales/marketing plans.
Develops community outreach plans, including relationship development with professional referral sources, to generate viable leads and create a positive reputation in the community.
Works with the Director of Marketing to provide feedback regarding media advertising, community sponsorships, and other marketing opportunities.
Coordinates with the Activities Director and Executive Chef to plan special events that benefit existing residents and attract potential residents.
Conducts competitive shops regularly (minimum of two written reports submitted to the Seattle office per year).
Keep the CRD aware of all direct competitors, their offerings, occupancy status, sales strategies, current incentives, and changes in offerings or management, and communicate this information to GM, VP of Operations, Director of Sales, Director of Marketing, and other partners consistently.
Make promotional recommendations based on competitive shops.
Position Merrill Gardens in accordance with corporate vision and mission.
Track and maintain the marketing budget for community‑responsible line items (Events, Outreach, Creative Lead Follow‑Up charge codes).
Act as General Manager if assigned.
Qualifications
Four‑year degree in Business, Business Administration, Marketing, Public Relations or Communications preferred.
Three‑plus years of sales and marketing experience, preferably in a related field.
Physical Requirements This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mission Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.
Merrill Gardens is an Equal Opportunity Employer
#J-18808-Ljbffr