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SAIC

Network Engineer

SAIC, San Diego, California, United States, 92189

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Network Engineer

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SAIC .

Location: San Diego, CA. This is a full‑time, hybrid/remote position with onsite expectations in San Diego during the week. Travel of approximately 25% of the time (both U.S. and international) and some off‑hours support may be required.

Minimum clearance required: Secret. Clearance level must be able to obtain: Top Secret.

Job Duties

Provide break/fix IT support in a fast‑paced, high‑energy environment.

Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution.

Provide root cause analysis and recommend permanent configuration changes when necessary.

Work in cooperation with external partners, including consultants, agencies, and vendors, to troubleshoot intra‑system issues and assist with system integration design solutions.

Provide server break‑fix and remote support for server, network, desktop, and peripheral equipment.

Interface and direct US Navy Customers regarding proper approach to maintaining US Navy afloat networks and associated network components supporting data, voice, and/or audio communication activities.

Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.

Participate in integrated product teams and engineering/design reviews.

Qualifications

Bachelor’s degree and two (2) years or more of related experience; Master’s degree and 0 years experience. An additional four years of experience may be applied in lieu of a Bachelor’s. 4+ years’ experience in a military network environment directly related to the proposed area of responsibility.

Must be a U.S. Citizen.

Must have an Active Secret Clearance at start.

Must be able to obtain a TS/SCI after start.

Administration experience with Cisco switches and routers or Windows Server.

Working knowledge and experience with basic networking concepts and protocols.

Must have a current DoD IAT Level II certification such as CompTIA Security+.

Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within six months of hire date.

Desired Skills

1+ year of prior IT Helpdesk related work experience in a Windows call center environment.

1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems.

Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software.

Understanding of Databases and knowledge management tools.

Knowledge on how to query and tailor reports from a database.

Customer Service oriented.

Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE‑NET, SCI‑Networks, SUB‑LAN, VIXS, WRBS, CND and SCIP‑IWF.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Seniority level Mid‑Senior level

Employment type Full-time

Job function Information Technology

Industries Computer Hardware Manufacturing, Defense and Space Manufacturing, and IT Services and IT Consulting

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